AOL Mail Noble
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
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139 results found
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You sell my email address to a vicious **** email address, which I never in a million years signed up for,, why are you sending me this???
Really vicious and horrible emails come through that I would NEVER sign up for
Why do you keep sending these ??
On spam , isn’t it a waste of millions of dollars of electricity
( energy) on a data server to send spam through your
System to send ????? ( Billions of spam costs money that you will never get back
I will sue you for distress if you don’t get rid of these **** and gambling emails
I have screenshoted all this conversation, for my lawyer1st ranked -
Having Trouble logging in to out account
Can’t get new email
27th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I want old email format back
I want the old format back where I can get a preview of what is contained, a preiew, of each email. I want the pop-up adds GONE. Please.
94th ranked -
Terrible. Who would have any clue that there was going to be a change that would delete all old emails? My dad died and now the email he sen
My dad had multiple sclerosis and died very slowly over a course of the last 25 years.
We sent emails to each other, and they were the highlight of my life. They gave me hope that keeps me alive every day.
I went to go print them out -and they’re gone. Just gone.
What an awful thing to do to people. I see others on here experiencing the same thing.
Read the room. Obviously people use email for communication. It’s not just work related, for some people it’s the only connection to loved ones.Was there like a heads up…
118th ranked -
Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
10th ranked -
Hacking
The neighbor is a hacker. As soon as I change my password he knows. He has a hidden keyboard on my phone
94th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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Automatically moving emails out of NEW MAIL to READ
Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?
11th ranked -
Can't log out. Ask if want to, say yes., it repeats question.
Can't log out when select log out, takes me to a screen to confirm. I said yes log out, just keeps asking the same question over and over. Never logs me out of my aol email.
94th ranked -
Leave it the way it was. It worked fine. Why do you have to separate everything so it's difficult to organize your mail. If it works don't t
Leave it the way it was. It worked fine. Why do you have to separate everything so it's difficult to organize your mail. If it works, quit changing things.
118th ranked -
Blocked contacts
Why on God's green earth, can you not view your blocked contacts on a phone. For some reason you have to be on a computer to view your blocked contacts, & I dont have a computer, so I have no way of receiving an important email, from a contact that may have been blocked
94th ranked -
AOL app after update does not work works on the web but not on the app
AOL app after update does not work works on the web but not on the app
118th ranked -
Calendar Timezone Okay but Time Stamps Wrong
I have followed the instructions for changing my time zone on the calendar. My email time stamps are still 4 hours ahead of my time zone. I then tried setting my time zone 4 hours behind my location but the time stamps remain 4 hours ahead. I guess my idea is, can anyone solve this problem? A lot of people seem to have the same problem.
Update: I was unable to correct this for the better part of a year. Shortly after posting this report, I switched from the LibreWolf browser to the Zen browser. This change in browser resolved…
94th ranked -
Lost account
Trainyour customer service on how to retrieve old accounts.
Your customer service is the worst possibly in the world.
I have lost an account and I really hope aol disappears from existence94th ranked -
59th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Messages
My messages still showing up under archives again, fix the problem.
59th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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It’s perfect the way it is, no issues whatsoever!
I have used AOL mail from the first day I purchased a computer. I find AOL mail to be just great and have never had issues. I also have lots of accounts using AOL, you are my go to email service. AOL is perfect for me and I thank you!
Mr S Evans94th ranked -
Turn off archives
Why is my messages going into achieve folder
76th ranked -
I have an iPhone 8 - I don’t have iOS17 and can’t access my email.
I have an iPhone 8 - I don’t have iOS17 and can’t access my email.
Hello, I have been a customer with AOL since your company took over the accounts for Verizon.net.
8-31-2026 - I just tried to access my email AOL account and a pop up stated I need to use iOS17 or higher.
I can only access my emails through my iPhone 8, which is only iOS16.7.16.
Please help. I am not able to access emails, anymore. Very frustrating!!
My financial institution, M & T Bank also did this where they went to the iOS17 and then they…
118th ranked -
Verification
Hello,
my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.
Thank you very much.
76th ranked -
Why can't I access my account details. Better still where do i access my account. This is a 100% joke
Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE
76th ranked
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