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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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140 results found

  1. stop allowing spam with vile words in the subject go through

    Stop emails with curse words in the subject heading .

    4th ranked

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    Gathering Feedback  ·  93 comments  ·  Receiving  ·  Admin →
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  2. Fix spam filters

    I've tried creating filters to stop unwanted spam from using AOL.COM address, to no avail. I have to look througj spam folder because sometimes real mail gets dumped in there.

    This spam is BS:

    Payment Declined Mar 8 repechage, f Your iCloud ID Is Locked .Yo.. o iCloud Storage Your payment method has し expired: Update your payment information....
    • Make Her Hole Beg for More She'll Be Shaking & Begging - Tonight .. She'll squirt tonight after this Have Sex for up to 4 Hours with this. X Don't wait!..
    Mar 8
    • VeteranCashOffers Get a Cash Offer from…

    11th ranked

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    Gathering Feedback  ·  10 comments  ·  Spam  ·  Admin →
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  3. Filter out these sex messages! 🥺

    I am a married woman. And I am also a Christian woman. I keep getting VERY VERY inappropriate emails from sex workers. Are we serious right now aol? This stuff is so disgusting. This is full violation of the trust I have in you guys. My feelings are hurt really bad. I’ve had this account since I was 18 years old. I’m 38 now. You guys are trashing our good 20 year history. I don’t want to see this stuff. I know it’s spam but important messages go there too. Please help this situation for me. I beg of you!

    20th ranked

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    Gathering Feedback  ·  4 comments  ·  Spam  ·  Admin →
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  4. Spam Emails

    I get lots of spam emails, how can I stop it
    Allen

    29th ranked

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    1 comment  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.


  5. Having Trouble logging in to out account

    Can’t get new email

    49th ranked

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  6. Automatically moving emails out of NEW MAIL to READ

    Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?

    13th ranked

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  7. Let me sign out of the account

    AOL is stuck in a loop and won't let me sign out so i can check e mail on the other screen name. Even after a restart and purging history, it keeps going right back into the same account without entering a password ...

    84th ranked

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    0 comments  ·  Navigation  ·  Admin →
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  8. Change Inactivity Deletion Time

    AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.

    27th ranked

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    Gathering Feedback  ·  3 comments  ·  Folders  ·  Admin →
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  9. It’s perfect the way it is, no issues whatsoever!

    I have used AOL mail from the first day I purchased a computer. I find AOL mail to be just great and have never had issues. I also have lots of accounts using AOL, you are my go to email service. AOL is perfect for me and I thank you!
    Mr S Evans

    139th ranked

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    1 comment  ·  Admin →
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  10. My acc was hacked

    118th ranked

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    1 comment  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  11. Turn off archives

    Why is my messages going into achieve folder

    118th ranked

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    0 comments  ·  Folders  ·  Admin →
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  12. Buenos días, a toda la persona que lea este mensaje, por favor les mando a decir que les digan a los achichinclen deslin y ¿salina qué se ll

    Hola

    118th ranked

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    0 comments  ·  Admin →
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  13. Verification

    Hello,
    my accounts with a verification via telephone number are not working. It is the correct number, but I'm not receiving any verification code.

    Is the problem maybe the country-code? Because everytime I want to log in it is a 0 instead of my country (+XY) and if that is the case it's been send to a random guy in another country.

    Thank you very much.

    118th ranked

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    0 comments  ·  Receiving  ·  Admin →
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  14. Why can't I access my account details. Better still where do i access my account. This is a 100% joke

    Why can't I access my account details. Better still where is my account 6, seriously this is a JOKE

    118th ranked

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    0 comments  ·  Admin →
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  15. Message wrong location again

    Messages end up in archives folder and not inbox

    118th ranked

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    0 comments  ·  Folders  ·  Admin →
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  16. Mobile app unavailable for earlier iOS versions. Ultimately, I just want to be able to be notified on my phone when I receive an email.

    Make mobile app available for earlier/all iOS versions OR allow us to receive a text notification on our phones when an email is received.

    84th ranked

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    0 comments  ·  Settings  ·  Admin →
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  17. Messages

    My messages still showing up under archives again, fix the problem.

    118th ranked

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    0 comments  ·  Folders  ·  Admin →
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  18. Contacts (Auto-Sync with Google Contacts)

    I like to get rid of my Google and permanently switch over to my AOL account, but can't effectively do it until you provide a way to sync my Google contacts, Calendar, as well as the email account I have. Can you please provide a and automatic syncing of all of these components of my Gmail account, at minimum? This would allow me to permanently migrate over to AOL as you provide all the features that my Gmail account offers. There may be other features I utilize with my Google account, but these are the most critical three, that I…

    29th ranked

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    Gathering Feedback  ·  0 comments  ·  Contacts  ·  Admin →
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  19. My aol account sends code to this account but this account never receives it

    Go into aol account shows sends email to this account but never received it. Now I cannot get my mail and have issue with account. Have had account for over 25 years I use to receive codes and now it’s not working

    118th ranked

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  20. Not receiving Emails

    I am not receiving any of the confirmation emails being sent to my @aol.com and my folder is completely empty. This is supposed to be an old account.

    118th ranked

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    0 comments  ·  Receiving  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


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