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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12268 results found

  1. 2-Step Sign-In is "S T U P I D !" this format for a suggestion sentence equally DUMB

    I'm 78, barely walk w-cain and have 13 computers spread throughout the house on multiple levels and can't climb steps easily, Normally if you can wait 10-15 minutes & hoping I don't need an Emergency Bathroom trip, I might be able to sent one message back to the idiot what It Was That sent me on ANOTHER NEEDLESS trip - need to use a telephone and never try to make me guess where the Heck you would send ME the message ... OTHER COMPANIES USE NUMBER SELECTIONS ON PHONES SUCESSFULLY - YOU COULD FIRE 7 OF YOUR CURRENT HELPERS AND…

    2742nd ranked

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    2 comments  ·  Editorial  ·  Admin →
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  2. You need to allow people to block spam domains

    Spammers change their "from" info daily, or, use changing sub-directories or sub-domains that change to protect their root or main domain/url, making their spam unblockable. AOL used to allow users to block an entire domain. You need to reinstate this ability to block spammers, and then blacklist the main domain name across the AOL platform, as well as informing the url's registrar and/or hosting provider.

    459th ranked

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  3. STOP making changes before ASKING the customer!

    STOP making changes to a customer's AOL account without asking! OFFER a new format, but do not make it mandatory for older customers. Although I shouldn't be surprised given the utter lack of customer service at AOL.

    268th ranked

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  4. I can't sign into my mail. It tells me that They can't verify my account

    You need a better way to control passwords and access your mail. When i signin with my VERIFIED password, I get a screen that says that it doesn't support my account. What is this?

    2742nd ranked

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    1 comment  ·  Admin →
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  5. !

    Really, really do not like the new format!!! Bring back the old one that you thought needed fixing!!!!

    268th ranked

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  6. Take down "State police locate missing person in Westbrook during suspicious vehicle investigation"

    This article was posted august 2022 and came from the Hartford Courant. In the last month, the Hartford Courant has taken it down/ "de indexed" the article from google. Spoke to AOL and they said that if the article was down from the main source that it should be taken down from here as well. Is this possible? Would greatly appreciate that.

    4882nd ranked

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    0 comments  ·  Editorial  ·  Admin →
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  7. 2742nd ranked

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    1 comment  ·  Admin →
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  8. let conservatives speak. don't auto block me.

    let conservatives speak. don't auto block me.

    35th ranked

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    9 comments  ·  Editorial  ·  Admin →
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  9. fix the problem

    I am considering dropping your service, because every time I go to look at a story I get an error message that the header is too large.

    4882nd ranked

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  10. US Flag stamps ad is fraudulent today 10.31.23

    US postage stamps are NEVER sold at a discount. Why was it allowed and how about getting rid of it...forever. This banner ad was today 10.31.23.

    1769th ranked

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  11. My AOL Mail has been offline for days now. Can't get there on computer. Only phone.

    I have been a long time AOL mail user, but it is very frustrating not to be able to log into my mail account with my computer. What's wrong? I see from others comments below I am not the only one locked out. **** Sparks

    4882nd ranked

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    0 comments  ·  Admin →
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  12. 328th ranked

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    1 comment  ·  Admin →
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  13. The amount

    You need to decrease the amount of time players get on five card draw.

    4882nd ranked

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    1 comment  ·  Games  ·  Admin →
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  14. Comments section on all news stories keeps disappearing

    Sometimes, when I click thumbs up or thumbs down, the comments section disappears and there is no "Comments" to open under the story. The comments also sometimes disappear when I try to open more comments, when I try to view someone's commenting history, or when I try to reply to a comment. The only way to get the comments back when any of these things happen is to open aol news and select the article again. After doing that, eventually the comments section disappears again when I perform a normal action. This is happening on all articles. Someone who does…

    792nd ranked

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    1 comment  ·  News  ·  Admin →
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  15. Bring back the AOL Chat Rooms

    I have been with AOL for many, many years. Needless to say, I know you got a lot of flack for shutting down AOL's chat rooms and removing the messengers so all it is, is a news and email server and nothing more. However, here is an idea to make AOL extremely profitable again.

    Restart the chat rooms the way it used to be, before it was closed down.

    However, you could do an "AOL Premium" as well. For the premium price, depending on the level people pay for, they could get certain perks.

    For the lowest monthly premium, they'd…

    996th ranked

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    Gathering Feedback  ·  2 comments  ·  News  ·  Admin →
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  16. Obnoxious retailer is ruining my aol feed.

    STOP showing Temu in my feed. I will NEVER buy anything from Temu.

    2742nd ranked

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    1 comment  ·  Admin →
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  17. YOU ********* SHOULD PAY ATTENTION TO YOUR GAMES AND FIX ALL THE THINGS THAT THE PROGRAMERS DID TO ***** THEM UP

    REVERSE ALL THE CHANGES THAT THE PROGRAMERS MADE PUT THE GAMES BACK TO THE WAY THEY WERE

    1323rd ranked

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    2 comments  ·  Games  ·  Admin →
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  18. Get rid of the new font style for the mail screen! NOW!

    New font style for mail is HORRIBLE! Very difficult to read. Please go back to the old format and give us more customization options.

    4882nd ranked

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  19. STOP THE CENSORSHIP

    Please explain how an observation that neither trump or johnson have integrity is a violation of your extreme censorship rules when maga posters get away with "Swallowell"

    4882nd ranked

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    0 comments  ·  News  ·  Admin →
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  20. WHO DESIGNED THIS?o

    This new format is UNBEARABLE. I used to be able to change the width of the columns, or move the trash icon around. The column widths stink and I HATE that the trash icon is aaaallllll the way on the right. UGH!

    298th ranked

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