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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12114 results found
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Password
Stop trying to charge to reset password
11855th ranked -
get rid of two factor sign in unless requested
Your two factor sign in is becoming a major pain. I can't change the options or the order of options. If I sign in five times a day I have to go through the same nonsense five times a day. My password is secure, I don't keep much of a confidential nature in e-mails I don't need this. When I am on the road it makes some sense but, when I am home it is just a pain.
2701st ranked -
Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
improve AOL?
Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
Reset4816th ranked -
Recovery for old cs sub accounts & Feedback to have an email contact instead of a forum.
First-the old cs sub account is idle for decades & was originally setup so the master account can access and control the login info, but it has changed and each sub-account, using the same sub email as recovery email. This create problems as there is no info to verify or recovery those account. AOL/CS/ Yahoo should change the policy so that the master account should be used as the recovery email and access to those emails, otherwise they are sitting wasted and idle for decades because no legitimate recovery info was every setup.
Second- it would be great if the…
4816th ranked -
Extremely disappointed with the newest update. The IN BOX
When moving a message from the In Box to a Folder the message should stay at it was previously the update. It must show the name of the recipient not the sender. It is extremely important for us that use the computer to work and must identify the clients' names when it is file (not see my name, the sender)
4816th ranked -
AOL has flagged my account and is not allowing comments on any stories.
AOL has flagged my account for comments. I have seen many frequent commenters who have posted offensive statements continuing to be able to post comments yet I have not been able to post for over 6 months.
2701st ranked -
STOP airing out your political bias.
STOP airing out your political bias.
2701st ranked -
'request cannot be made'
ALL I WAS DOING WAS TRYING TO SIGN OUT OF MY MAIL ACCOUNT. TURNS OUT YOU SAID I HAD TOO MANY SPAM THINGS SO MY REQUEST COULDN'T BE DONE! WELL, HERE'S AN IDEA... STOP PUTTING THE ******** SEX ADVERTISMENT **** IN MY SPAM FOLDER ALONG WITH THE SCAMMERS SAYING MY CLOUD ACCOUNT NEEDS TO HAVE THE PAYMENT METHOD UPDATED WHEN IN REALITY... THERE WAS NEVER A PAYMENT METHOD BECAUSE I NEVER SIGNED UP FOR THE **** CLOUD... WHICH BTW, MICROSOFT HIJACKED MY LAST IMPORTED PHOTOS SO NOW I CAN'T SHARE OR POST THEM, DIDN'T EVEN FIND THAT OUT UNTIL I…
2701st ranked -
I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.
I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.
However, the AOL AI censoring system is very crude. Even when I am quoting the person above me, whom I am answering, my comment may be removed. Or when I am quoting a phrase from the article I am referring to, that may also be wrong for the censor.
Please try to make your "cultural standards" a bit more sensitive.
I am 83, in poor health, and hardly ever get out. So communicating by computer is very important to me.4816th ranked -
From time to time the move option is missing from my email aol app
From time to time the move option is missing from my email aol app
4816th ranked -
One hasn't had the ability to read replies on one's comments in many months & you should fix it or remove the function & apologize to users.
One hasn't had the ability to read replies on one's comments in many months & you should fix the problem or remove the function - then apologize to users.
4816th ranked -
Unable to delete registered email addresses on accounts owner contacts in aol applications
Please add an option to delete email address for thee account owners info on the contact section in aol apply application
4816th ranked -
Agree
I made a comment on the NH Bishop discussion of Ms Good's passing. It was rejected. I agree with this decision because it was insensitive. Sorry.
4816th ranked -
make email acccidentially marked as Spam easier to correct back to new mail/inbox without losing those emails
accidentially marked an important email address as Spam and was unable to successfully unmark it as Spam even after seeking tech support
4816th ranked -
Tons of SPAM Mail after leaving Comments
What's the deal AOL? I don't make many comments on AOL articles but when I do my spam mail increases significantly.
2701st ranked -
WILL WE EVER
HAVE A WORKING, USERFRIENDLY AOL AGAIN ??? - BR ABLE TO LOG IN WITH OUT 99% FAILURE RATE - NOTBEING FORCED TO USE 2 STEP VERIFICATION, THAT IS NOT NEEDED OR WANTED ! - ABILITY TO GET TRUTHFUL ANSWERS ABOUT AOL BEING DOWN, WITHOUT THEM TRYING TO SELL YOUR WORTHLESS PAID TECH SUPPORT, THAT IS A TOTAL JOKE !!! -STOP DENYING THAT AOL IS UP + WORKING, WHEN THOUSANDS ARE FACING OUTAGES- STOP CHANGEING USER RECOVERY OPTIONS TO ONES THAT ARE UNAVAILABLE + NEVER USED BY THEM - I CAN LIST MORE, BUT AOL DOES NOT CARE ABOUT LONGTIME USERS…
4816th ranked -
Have help available if someone threatens your life in comments
AOL sent me an email containing my comment and someone who responded to the comment actually writing that they would kill me if they found me.
Need help mow.4816th ranked -
Do not allow obvious SCAM merchandisers such as the one which offers eyeglasses that "adjust automatically" , which is impossible !!
So many Senior citizens are drawn to ordering these eyeglasses as replacements to optometrically prescribed ones. TOTAL SCAM, and there are others as well. AOL should bear the responsibility to weed out these type of scammers before being to allowed to place their ads.
2701st ranked -
You should do a featured article on the new philosophy Name Colorology it has the most proven amount of factual data and photograpes of data
AOL should feature an article on 'Name Colorology.' It is full of factual, proven data and great pictures. Just go to www.namecolorology.com, and you will see how great it is, and all your readers will love to hear what their name says about their beauty, career, personality, romance, and success
4816th ranked -
WHEN WILL
IF EVER AOL SOLVE IT"S MUMEROUS MULTIPLE PROBLEMS ? - IMPOSSIBLE TO LOG IN FOR OVER A WEEK - THIRD + OCCURENCE IN SIX MONTHS ! - UNNEEDED + UNWANTED 2 STEP VERIFICATION FORCED USAGE< NOT ENABLED + STAY VERIFIED CHECKED - AOL RAPIDLY BECOMING WORST PROVUDER IN THE INDUSTRY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4816th ranked
- Don't see your idea?