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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12614 results found

  1. Have customer service available to help with problems. I am on the verge of canceling my subscription.

    This is unacceptable. I have been on hold for over 15 minutes trying to get tech support. Given that I pay money for your service, you could cough up a little of it to hire adequate tech support staff!!!!!

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  2. Hello, I am experiencing a persistent layout issue on the main AOL homepage. The news images and slideshow photos are displaying without any

    Hello, I am experiencing a persistent layout issue on the main AOL homepage. The news images and slideshow photos are displaying without any accompanying text captions or headlines. This makes it difficult to understand the context of the stories being featured.I have tried clearing my browser cache and cookies, but the pictures still appear blank without captions. Please look into this technical bug or alt-text misconfiguration on the homepage. Thank you.

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  3. Cannot full screen the email, there is a blank screen at the bottom.

    Cannot full screen the email, there is a blank screen at the bottom.

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  4. Can't read replies to comments

    Once again, your IT people are cockin' around with the Comment section. And this morning, noticed that you even changed the amount of news articles customers can arrow through on the home page down to five. Every time someone tries to prove their worth, rather than switch things up, they ***** things up. Don't fix what ain't broken. Put things back the way they were. Yahoo's constant attempt to revamp AOL's existing format isn't working. The only result you'll see is customers dropping like flies.

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  5. STOP rejecting my comments on AOL News Stories

    unable to comment on news stories as I am rejected 99.9% of the time!

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  6. Quit rejecting my comments when posting on AOL news stories. This is the worse that I have ever experienced!

    Quit rejecting my comments when posting on AOL news stories. This is the worse that I have ever experienced!

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  7. Single click delete of spam messages

    Dont use double confirmation to delete spam folder mails.

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  8. HARD CORE ****

    AND YET ANOTHER DAY WITH 30+++++ AOL HARD CORE **** SITES ON MY MAIL FEED.......WHO IS PAYING THEM TO POST THIS JUNK??????????

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  9. THE NEW BANNER YOU CREATED WITHIN THE EMAILS IS HORRIBLE. IT'S NOT GOING TO MAKE US BUY THE "AD FREE VERSION!

    YOU ARE GOING TO LOSE YOUR MARKET SHARE WITH THIS STUPID STUNT. THE MARKETING GENIUS WHO WANTED TO MONITIZE THE EMAIL AREA TO GAIN MORE REVENUE IS JUST ******* OFF ALL YOUR MEMBERS. IS THIS WHAT YOU WANT????

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  10. HIRE GOOD AND FAIR MODERATORS , STOP WITH LOUSY ROBOT BIASED MODERATORS

    THEY ARE SADISTIC TROUBLE MAKERS ONE WAY UN LOGICAL BOTS

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  11. Stop deleting my comments!

    For some reason yon deny or delete every comment I make. None are attacking, cotroversial,violent.

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  12. Comments in the conversation in News Stories

    The issue is that within the "Conversation" comments section, the Notifications column isnt working properly. Even though it is showing the amount of replies or ratings my comments get, when I hit the blue icon to see them it tells me nothing is the

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  13. Stop inserting ads that are irrelevant to me between my emails. This is ridiculous.

    Stop inserting ads between my emails. A customer rep said, as of June 2026, this would continue unless I buy a plan to stop this. Ridiculous! Do better AOL! Stop this!

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  14. 5018th ranked

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  15. Please remove ads between emails in inbox.

    I really enjoy using AOL Mail and appreciate how familiar and easy it is. The only issue is the new ad that appears in the middle of my inbox — it looks like a message and interrupts the flow. I would love to keep using AOL without that ad placement.

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  16. HARD CORE ****

    WHO IS PAYING AOL TO POST HARD CORE **** ON E-MAILS???? JUST DELETED 37 MORE TODAY............DISGUSTING!!!!!!!!!!!

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  17. 5018th ranked

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  18. GET THOSE ADDS OUT OF THE MIDDLE OF MY MAIL LISTS!!!!!!!!

    I all of a sudden have my email list cluttered up with adds. It used to be one add on the top of the list but now it's all through the list. If you're trying to make sure people stop using AOL you're definitely on the right track. Guess my Gmail account is now my primary and AOL will be a very distant second/back up. GOODBY AOL.

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  19. Comments rejected

    Comments are rejected,

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    1 comment  ·  News  ·  Admin →
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  20. help

    I'm sorry to hear about the difficulties you're facing. Since you're unable to call AOL support, you can try the following online methods to recover your account: AOL Account Recovery Page: Visit the AOL Account Recovery page to start the recovery process. This page will guide you through steps to verify your identity and regain access to your account. Use Security Questions: If you have set up security questions for your account, you may be able to use them to verify your identity and reset your password. Email Verification: If you have a recovery email linked to your AOL account,…

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