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Help us improve Assist by AOL

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167 results found

  1. help

    As of a week ago my aol mil no longer syncs with y phone. Whats going on?????

    83rd ranked

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  2. I just received an email that I think was phising...

    Can you tell me if this is true:

    Aol.

    Dear Subscriber,

    We have recently changed our terms of service. Due to our new Terms, we will be closing all email addresses using our old services. This simply means your email account will be discontinued (closed) after April 31, 2021. If you wish to continue using our email services please accept our new terms to avoid mail closure.
    ACCEPT
    Sincerely,
    AOL Member Services
    * To avoid being charged the recurring subscription fee, simply cancel before the free-trial period ends.

    Privacy Policy | Customer Support | Unsubscribe
    © 2021 Verizon Media. All…

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  3. Technical maintenance of the news feed

    There is a definite lag between the photos of the news feed and the captions. Is there any maintenance on AOL's browser problems? Should not have to pay for assistance in order to get this corrected. It is the only browser of the 4 that I use with this type of situation.

    If you really care about improving, someone needs to look at this.

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  4. 83rd ranked

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  5. If you want me as a customer, provide some support. My system is not functioning, and I can not move mail from one folder to another.

    Give me an on-line chat option to fix AOL glitches. Your problems degrade my experience. I shouldn't have to pay and jump through your hoops to get AOL to function.

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  6. Home Screen

    Why is your home screen topics in headlines, entertainment, etc. so stagnant that the same topics sit in there for days or weeks?? It's awful. Is it not somebody's job to keep these fresh and change them daily. Why am I still seeing that Prince Harry doesn't care for "The Crown". So much boring repetitive stories on your Home Page-breathe some life into it and cycle out the old stuff way faster than you are now. So disappointing.

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  7. Better Quality Control.

    First, why do you sent e-mails asking for customer input only to then reply that these e-mails are NOT monitored. Also, your help page pull down for "contact us" has a glaring error. The number published is correct but the prompt to reach Tech Support is NOT #4; it is #5.

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