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183 results found

  1. Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL

    Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL Complete plan. Not doing anything for me except making money for AOL. Sorry for this but that's the way it is. None of your reps could even pull up my account information. Let alone they were able to verify initial questions as something when I first got on the phone with them. Makes no sense if they are unable to pull my account information. What's the use.

    16th ranked

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  2. 22nd ranked

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  3. am censored in comment /conversation .....why?....re instate me

    am censored in comment/conversation ....why?...re instate me

    16th ranked

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  4. 22nd ranked

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  5. I am received by service from AOL for the Help Desk Ref: 21511955, My email view is not configured properly, I have transferred and the IT

    I am received by service from AOL for the Help Desk Ref: 21511955,
    My email view is not configured properly, I have transferred and the IT support always drop the call.
    Please help in this matter in this matter.
    Humberto R Castillo,
    813-580-3982
    TampaHumberto@aol.com

    22nd ranked

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  6. 22nd ranked

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  7. Hey, I am located in USA why German?

    Are you harassing Americans of Russian descent? my server (NORD VPN is in US. Shame on you to extole German Nazi pass! NOPASARAN

    22nd ranked

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  8. from with love to AOL

    i do belive in high potential and corection

    22nd ranked

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  9. Mediator with political opinion or not qualified

    Article:
    FBI Director: Political Violence now a near daily phenomenon

    This mess was created by Republicans entertaining Donald Trump's childish behavior. Then continued by Republican aspirations of autocratic destruction of our Democratic government. Their nonsense and delusional impressions caused politically ill informed people to attack our Capital believing it was all real.

    The FBI needs to focus on what makes people do things.

    The GOP needs to be shut down before their insatiable desire for power and dictatorship destroys everything America means to Americans.

    They DO NOT represent the People, the Constitution, Democracy or our average way of life.

    Rick…

    22nd ranked

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  10. Bias gone wild

    All for objective news. AOL a vehicle ... don't crash your vehicle.

    22nd ranked

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  11. While on vacation I put a hold mail on, now I can't change it back. I'm not getting mail.

    Make this change obvious. Stopping was easy but resetting isn't.

    22nd ranked

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  12. stop posting fake anti-American communist trash

    Stop posting fake anti-American communist news

    22nd ranked

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  13. 22nd ranked

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  14. You are watching to see how many times I use AOL, and threatening to close the account. Plus you are almost impossible to contact. If I go o

    You are watching to see how many times I use AOL, and threatening to close the account. Plus you are almost impossible to contact. If I go on another device, then log into the orginal account, it will not accept mail on THAT account.

    39th ranked

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  15. STOP CENSORING MY COMMENTS!!! WHY DON'T YOU CENSOR OTHER NEGATIVE COMMENTS???

    Why is AOL deleting my comments on all your conversations??? Some of the other comments are very derogatory about other people. Every time I print something, it is quickly deleted!!! WHY??? WHAT HAPPENED TO FREEDOM OF SPEECH??? WHAT DO YOUR EMPLOYEES HAVE AGAINST ME??? fhuf1988@aol.com

    FROM - FRAN MCNEALY

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  16. Been suspended from comments for over 6 months?

    Are you guys at AOL still suffering from TDS?
    How long do expect me to pay for your services, if I can't use them?

    22nd ranked

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  17. Zolucky.com, advertiser on aol.com, is a fraudulent company. Do not order from Zolucky. They bait and switch.

    Zolucky.com aka newindaily is a fraudulent company. Do not order from this company! They advertise beautiful women's clothing at modest prices, then delay shipment by 45 to 60 days. Next, they substitute an extremely cheaply made garment which in no way resembles the original garment ordered. They then demand that you return the garment at your expense which is usually between $60 and $100. They keep your original item price and your shipping costs. positive online reviews are fraudulent and are posted by the company employees. Do not order from zolucky.com or Newindaily.com.

    22nd ranked

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  18. On the Chat about the President, someone has been blanking out thoughts they don't like. I have tried to flag the practice without success.

    If you are going to make a chat available, have someone monitor inappropriate behavior. I assume the "flagging" concept is intended to bring violation of your rules to your attention so you can do something about it. If you are unwilling or unable to stop inappropriate practices, then I suggest you shut down the chat.

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  19. 22nd ranked

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  20. I am visually impaired and I find it hard to find things and I would appreciate it if aol were able to assist in my situation

    I am visually impaired and I would appreciate if aol would make things easier for visually impaired people to read.

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