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Help us improve Assist by AOL

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183 results found

  1. If you want me as a customer, provide some support. My system is not functioning, and I can not move mail from one folder to another.

    Give me an on-line chat option to fix AOL glitches. Your problems degrade my experience. I shouldn't have to pay and jump through your hoops to get AOL to function.

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  2. Home Screen

    Why is your home screen topics in headlines, entertainment, etc. so stagnant that the same topics sit in there for days or weeks?? It's awful. Is it not somebody's job to keep these fresh and change them daily. Why am I still seeing that Prince Harry doesn't care for "The Crown". So much boring repetitive stories on your Home Page-breathe some life into it and cycle out the old stuff way faster than you are now. So disappointing.

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  3. Better Quality Control.

    First, why do you sent e-mails asking for customer input only to then reply that these e-mails are NOT monitored. Also, your help page pull down for "contact us" has a glaring error. The number published is correct but the prompt to reach Tech Support is NOT #4; it is #5.

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