Assist by AOL



Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  1. mails feedback

    I am a little disappointed with my email service at times when I need it the most and considering that I have had an account for several years now…it seems no one receive my mails….neither myself..I would like to know what may be happening...thanks.

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. On my ipad, which would not allow me access to aol without in-putting numbers from my comcast acount, why do you keep insisting numbers are

    stop using "invalid number" in order to comply with 2nd mail source. Tried 6 times, 6 different numbers. Get your act together.

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. stop putting

    stop putting neon nettle and Tea Party in Spam/!!/ Windows 10 is so confusing I can't find where to stop this censorship/ this is wrong/ I can not pull up their links/ all I get is disabled/ by whom?//stop censorship

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make my AOL Account work! I can’t log in!

    Make my account work!

    I CAN’T LOG IN!!!!!

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. When will we be able to block ALL unwanted spam emails without having to specify each one.

    We DESPERATELY need a way of blocking spam emails without having to specify each 1, these people continually change their sending names.

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Why must I pay to retrieve my address book data? Someone PLEASE respond and stop holding my data *******. I will post other websites for h

    I have no idea why AOL/Verizon would want my personal contact book data. Do you sell it? Please respond how I can download my address book data. This is NOT consumer friendly. I will also search and message other websites to get an answer. Can the State utilities regulators help?

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automatic changing email fonts

    I have a new HP Laptop with windows 10. While reading my email the font sizes change by themselves. Presently they are so small I cannot read anything even with a magnifying glass! What is Going on?

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Increase server and bandwidth capacity exponentially

    Takes 2-3 minutes to load any page, including this one. What are you doing has been terrible for a month. AOL quites responding often in a transaction, like this post has quit 4 times!

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop helping them hackers get into my aol Linda

    Was clearing history and hackers went along right behind me and you let them in???

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make it easier to get into chat room for Just Words

    I cannot get into chat room for Just Words. Too complicated. I am a Senior Player.

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make it possible to send mail in Outlook 2010

    Can no longer send mail in Outlook 2010 using my AOL account. It logs onto your server but fails to send test message and keeps saying encryption is wrong. Why does it log on if the encryption is wrong. I checked all the encryption settings and they are correct.

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Aol assit

    How about you lower everyone's bill to 12.99??? You would get more business...instead you are charging more for same service ??? I'm out after many years with Aol..
    ..

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. I am having problems viewing on-line, because it states that my browser needs to be updated??? Who updates my browser?? fhuf1988@aol.com

    I am having problems viewing on-line, because it states that my browser needs to be updated??? Who updates my browser?? fhuf1988@aol.com. I am having to wait hours to talk with someone!!!

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 4-1-2020: I have called 5 times to talk with someone who can help me. I am paying for nothing!!! They keep hanging up on me. fhuf1988@aol.

    4-1-2020: I have called 5 times to talk with someone who can help me. I am paying for nothing!!! They keep hanging up on me. ********

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. You will probably improve by making

    MyAOLACCOUNT experience was a disaster. You have too many instructions but none are worth trying. I tried to change my payment method and it was actually a disaster. One is supposed to get a CODE. well FOLLOWING THE CODE NOTHING HAPPENS. One writes the code in the space and it doesn't read continue, nothing. It takes you nowhere. I remember not having these issues before. Now you can't even delete a user name because they ask you to sign with a user name that you used 7 years earlier, so one doesn't remember the password. Isn't it crazy that your…

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. I am visually impaired and I find it hard to find things and I would appreciate it if aol were able to assist in my situation

    I am visually impaired and I would appreciate if aol would make things easier for visually impaired people to read.

    14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Assist by AOL

Categories

Feedback and Knowledge Base