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AOL Super App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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298 results found

  1. Stop reporting only left wing leaning ideology on your newsfeed!!

    38th ranked
    1 comment  ·  Admin →
    How important is this to you?

  2. Fix it so I can use my password 8 app. Needs extension.

    159th ranked
    0 comments  ·  Admin →
    How important is this to you?

  3. Hello

    Where are my saved emails. They are saved for a reason. Manage folders does not open

    45th ranked
    3 comments  ·  Admin →
    How important is this to you?

  4. Eliminate the unsolicited contacts folder.

    Eliminate the unsolicited contacts folder.

    55th ranked
    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  5. Group contacts

    I need to be able to email groups, especially be able to forward an email to groups. But I cannot access my groups in the app, only on the desktop.

    71st ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  6. Revert to classic.. I do not like the new layout on my iPhone.

    The new format is too distracting.

    30th ranked
    0 comments  ·  Admin →
    How important is this to you?

  7. Stop being bad at this

    I signed up for an account a few weeks ago because I wanted a fresh start email address. I had trouble receiving a newsletter I had signed up for and assumed it was the fault of the company (MinnPost). A week later I’m having this problem with 5-6 newsletters so I guess it’s not the company. It’s America Online. And to be clear, these are not obscure websites. Star Tribune, The Athletic, etc. I sign up. And then I don’t get the emails. In Star Tribune case I was receiving the emails and then it just stopped. Anyways maybe it’s…

    107th ranked
    0 comments  ·  Admin →
    How important is this to you?

  8. You need to prevent the next email from automatically loading when reading messages. I may not want to read the next message.

    58th ranked
    0 comments  ·  Admin →
    How important is this to you?

  9. SIMPLE. OPEN MAIL FOLDERS ON THIS DEVICE

    Basic service stuffed up by AOL

    OPEN FOLDERS

    14th ranked
    10 comments  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  Product Support responded

    Our team is working to fix this issue in a future update to the app. In the meantime, please tap on the bottom-left ''New Mail''/''Inbox''  icon to see your folders and access them.

  10. Remove the deletion limit on the spam folder

    Allow the user to delete all mail in the folder. The 100 email limit is ridiculous given the amount of spam that is in my folder. I quickly scan the senders and subjects for items to be moved to my inbox. But now I can’t just click delete on everything else. What a pain!

    29th ranked
    Gathering Feedback  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  11. I have two accounts that I want to combine

    I have 2 aol accounts that I want to combine and combine contacts too … can do a new picture if need be Don’t know who to contact to make this happen … please help .

    159th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
    How important is this to you?

  12. AOL App is not loading even after deleted and restated the IPad stil not working,

    Just not working!

    87th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  13. Fix latest update

    Latest update has ruined everything on my iphone. My mac is not affected. A big ***** up.

    41st ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. Allow us to open mail folders other than new mail .Right now the app will not allow it.Fix quickly.

    Fix app to allow us to access mail folders other than only new mail.

    24th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  15. Return to previous layout

    Can I go back to the previous layout? The version I have at the moment is less user friendly than the old version.

    15th ranked
    4 comments  ·  Settings  ·  Admin →
    How important is this to you?

  16. My contacts are not syncing on my AOL app.

    When I tried entering an email or a name, it’s not syncing on my contacts.

    78th ranked
    1 comment  ·  Admin →
    How important is this to you?

  17. Email icon missing, this sucks

    I can’t find aol email. Why isn’t there a email icon?

    72nd ranked
    1 comment  ·  Admin →
    How important is this to you?

  18. On the new app allow attachments to be deleted while still being maintained if you need to file or folder with an email. Also allow more th

    Under attachments on the new app, allow them to be deleted from that area to clear space on your device but kept it attached to an email in a file or folder. Also although more than one to be deleted in a time as I believe you did in the past. Also, inform your employees that the email you sent telling us to either download the app or update to the new one, was that I’m taking from your company. I had three employees tell me it was phishing soI had to change the password and all of my accounts,…

    87th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?
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