AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
174 results found
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I want the real basic e-mail back, not some "new" and not improved version.
All of a sudden I had been switched to the new mail. I switched back to basic but it wasn't what I had earlier today. There is an ad in my inbox that I can't delete. I pay for AOL. I should not be subjected to ads. Where is the drop down for me to pick which page of e-mails I want to go to. I now have to arrow through all the pages.
People use the basic for a reason. We just want a plain e-mail. If we wanted all the bells and whistles, we'd use Outlook.
23rd ranked -
You broke it
This "new" version sucks and you seem to have made it permanent. Now it takes 2 steps to do things that used to take 1 click.
Can't choose a font that I want.
Why have pages when scrolling worked fine etc. etc. etc........
It wasn't broken and you turned it into garbage.22nd ranked -
Give us back old mail. New mail is awful
Old mail is better than new mail. In new mail received messages just disappear for no reason. HATE NEW MAIL. GIVE US BACK OLD MAIL.
17th ranked -
Return to the original mail format, please. Thank you.
It appears that many of your subscribers prefer the original Mail format and would appreciate a return to the tried and true standard. The option is offered to return to the original but it doesn't work. Thank you.
24th ranked -
Original settings
Go back to the original setting!
25th ranked -
Hate new format. Add option to revert to old format
I hate…..HATE your new format. How do I reset to old format?
26th ranked -
GET RID OF THAT TERRIBLE NEW VERSION
First of all, what happened to the Wallpaper? Everything is WHITE and even though I switched back to the OLD Version, it doesn't look right. I cannot find the Wallpaper. That was so much fun to use it. Furthermore, I hope you don't switch to that HORRIBLE NEW VERSION permanently. If that happens, I will quite AOL and transfer everything elsewhere.
29th ranked -
The "Basic Mail" option is not "classic mail" and still eliminates the functionality needed by super-users. Get a grip!
The "Basic Mail" option is not "classic mail" and still eliminates the functionality needed by super-users. Get a grip!
27th ranked -
I cannot change back to the old mail format. I hate the new mail
Go back to the old style. Even though I tried to change back, I still have the new style and I dislike it immensely!
28th ranked -
Old Email
My Old Email does not look like my Old Email ... what is going on????
31st ranked -
Old Platform Preferred . It should be an option to go back to.
I prefer what the previous platform. Unable to search e-mail and have to view previous e-mails on too many hidden pages.
30th ranked -
I want to go back to my classic email setting, this version isn't working for me. You have not got any formatting in the 'Compose' email tab
I want to go back to the Classic Format of my inbox. You do not have any formatting choices or anything on this new inbox. I don't like it and I want to use the classic version. Why can't I find anything in settings to set up how to compose an email. Not happy at all.
32nd ranked -
QUIT MESSING AROUND WITH THE EMAIL FORMAT!!!! RETURN IT TO THE ORIGINAL AND JUST STOP WITH TRYING TO CHANGE IT!!!!!
HAVE YOUR "AMAZINGLY TALENTED" IT STAFF TO LEAVE THE FORMAT OF THE EMAIL ALONE.....................JUST STOP TRYING TO CHANGE IT AND RETURN TO THE PREVIOUS FORMAT. MOVE ON TO SOMETHING USEFUL LIKE SOLVING WORLD HUNGER. AND YES, I AM MASSIVELY UNHAPPY THAT AOL CONTINUE TO TRY TO CHANGE THE FORMAT, THINKING IN SOME DELUSIONAL WORLD THAT IT IS BEING IMPROVED. IT IS NOT AN IMPROVEMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
33rd ranked -
Don't like the new version at all.
Do not like the new version. Please give me our old version back.
33rd ranked -
For everyone that hates the new format AOL forced on us, Proton mail looks almost identical to the old AOL format.
For everyone that hates the new format, Proton mail looks almost identical to the old AOL format without all the ******** "enhancements" no one wanted from AOL.
36th ranked -
Bring back the old version, please !!!!!!!!!1
I miss my AOL calendar. I miss seeing which folder my email is on.
35th ranked -
worse email viewing ever...put mine back...read your feed backs & comments...
this is horrible...don't you read feed backs & comments ? Please give me the real , basic email viewing back...HUGE MISTAKE for AOL
36th ranked -
help
went back to 'old' mail but it's still new, can't change the tiny tiny font
38th ranked -
changing mail back to "unread" doesn't make them darker again as initial "unread" emails are
Emails that I changed after reading, back to "unread,"
When I go to see if they were made "unread" they are not darker as when unread. I can't make the read emails stay unread when I change them to "unread".39th ranked -
N O T H I N G B U T T A K E A W A Y S in new version
Where's my signature? Where's my Theme? Why do i have to go to another page to see my emails when there's plenty room at the bottom of my mail. page 1 page 2 page 3 page 4 page 5 page 56
ALL USED TO BE ON 1 ~~~ O N E ~~~ PAGE!!!
WHY DO YOU WANT TO REPULSE YOUR CUSTOMERS???? DUMB STUPID PEOPLE WHO THOUGHT UP THIS CHANGE!!!40th ranked
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