AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
174 results found
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AOL Continues to Suck
Does AOL have an entire department dedicated to making this the WORST experience for users??? THIS FORMAT SUCKS - AOL "management" should be cleared out as they have no clue to what they're doing. RIDICULOUS
57th ranked -
search
The old version used to show which folder them emails in the search results were in. Another useful feature that you took away.
59th ranked -
62nd ranked
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"Old Mail" folder is now gone
"Old Mail" is now gone? It's now interspersed with and stagnate in my Inbox? The new format is terrible. And the only way to have it is to submit to the "new AOL mail" version which is just as terrible due to the forced DATE separation of each day. I hate this. Bring back the old format of mail. I hate this.
73rd ranked -
AOL RUINED MY LIFE. I'M A SENIOR CITIZEN AND I LIVE FOR MY E-MAILS. I CAN'T ACCESS MY OLD E-MAILS AND CAN'T RETRIVE THOSE THAT I HAVE SAV
AOL RUINED MY LIFE. I'M A SENIOR CITIZEN AND I LIVE FOR MY E-MAILS. I CAN'T ACCESS MY OLD E-MAILS AND CAN'T RETRIVE THOSE THAT I HAVE SAVED IN MY FOLDERS. FORMAT IS TOO DIFFICULT FOR US OLDER FOLKS. BRING BACK THE OLD FORMAT. CUSTMER SERVICE WAS NO HELP. I NOW HATE AOL.
64th ranked -
paragraphs
Tried the new format. Big Issues:
I cannot separate paragraphs with a double space between them.
The entire email has sentences without any formatting at all.Impossible to create a Full Screen version of an email. This fault makes it a headache to compose a longer business email. It also makes it challenging to read a complex incoming email. Not worth the effort if it's not corrected.
I reduced the font for the opening screen for my email lists. A few more emails were then visible, but not enough to save me from endlessly scrolling down to find important emails.…
66th ranked -
Give us back the Old Version , Much easier to work with !
Give us back the Old Version , no real instruction with this New **** , Have tried it for over a week , UNWORKABLE !
68th ranked -
bring back the old style
no one wanted these changes, we are on classic because we didn't want these changes.
67th ranked -
Reading Pane back
Classic Mailbox Please!
I cannot get the Reading Pane back. I don't want an endless list of messages. I want a short list of Unread and a reading pane to preview message below it. I found instructions that are incorrect since the Link is not there to open and set a reading pane [preview pane].68th ranked -
IF YOU ARENT GOING TO CHANGE IT BACK TO THE WAY IT WAS, I MAY AS WELL JUST USE GMAIL. AOL HAS RUINED BOTH YAHOO AND AOL... GOOD GOING AOL...
IF YOU ARENT GOING TO CHANGE IT BACK TO THE WAY IT WAS, I MAY AS WELL JUST USE GMAIL. AOL HAS RUINED BOTH YAHOO AND AOL... GOOD GOING AOL...CLEARLY BEING RUN BY GENIUSES THAT NEED TO BE LOCKED UP IN A PSYCH WARD!
68th ranked -
Enter tab while composing in New email doesn't work
When composing an email in the New version, the ENTER tab doesn't work. How is that even a thing?? I have to convert back to Classic to compose emails, then back again to the New version to do other stuff that I can't in Classic. WTH?
72nd ranked -
"New" AOL about the same as classic with some lost features.
In the middle of the day The New AOL Mail suddenly took over my AOL mail with a handicapped BASIC version interface, dummied down from the original, BE sure you switch to the Full new AOL and you will find that most of the previous Classic features are just as before.
However, I can no longer arrange columns by dragging. Not a terrible loss.
I can't sort with a single column click or reverse sort, now its a clumsy two step process. SORT button is available, so not a significant loss.
You can only do full scrolling if you are…
71st ranked -
old mail folder is gone
bring back the Old Mail folder so they are not all jumbled in with the New mail
78th ranked -
Hate your new format, if I don't get the old format back I will be switching to Proton mail. Don't take long or I will be gone.
Give me back my old mail settings or I am gone. It's that simple and don't take days to do it. Very stupid change. Fire whoever's idea it was. You wasted your money.
76th ranked -
signature??
What the Heck?? Where did my signature go?? Why would you delete my signature suddenly??? AOL is in trouble if something so simple is a problem for you.... What the heck???
63rd ranked -
closing mail
You used to be able to click the top right X to close an email and leave it in the inbox for later, wherever you happened to be in the email. Now you have to scroll back up to the top to close it. Obviously no one on the design team has ever actually used this email tool.
73rd ranked -
This new Format is HORRIBLE.
Listen to your customers, Admit this is horrible and go back to a format that was great ASAP.
82nd ranked -
73rd ranked
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78th ranked
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Give us a link to change it back. asap
Give us a link to change it back. asap
76th ranked
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