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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1203 results found

  1. STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send

    STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????

    66th ranked

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  2. Go back to what works

    Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.

    35th ranked

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  3. Auto correct spelling WHILE TYPING!!!

    Your comment is UNACCEPTABLE. I've already checked my browser. It is set to autocorrect spelling. It always has been set to autocorrect. This function worked fine (and it works here in this field as I type... if I spell a word incorrectly HERE, it autocorrects while I type).
    PLEASE RESTORE THIS FUNCTION TO EMAIL MESSAGES!!! The comment you made is the following:
    "Just wanted to give a quick update on spell check. In New AOL Mail, we are leaving spell check up to the expertise of your preferred browser. For more information on your preferred browser's spell checking capabilities please…

    329th ranked

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  4. better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    480th ranked

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  5. AOL Support Help

    Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.

    89th ranked

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  6. hate new email

    I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system

    221st ranked

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  7. Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    37th ranked

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  8. Get rid of the new format

    I hATE the new format.....HATE HATE HATE!!!!!!! give me back the classic emails!!!!!

    74th ranked

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  9. More poor corporate decisions

    The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.

    282nd ranked

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  10. Sort emails alphabetically

    Sort emails alphabetically

    221st ranked

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  11. not a fan of the new AOL appearance. ALL!!! of my emails show up as "read". I can't tell what I have read or haven't read.

    Change back to the original format of where unread emails are in dark black to keep them separated from what has been read

    480th ranked

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  12. ADD DELETE CONTACTS

    Deleting cached emails is impossible. Editing the contacts to remove is an overbearing process of click after click. I have a quarter of a century of emails, most of which I don't want in my contacts. Can you add a check box next to each for rapid selection and deletion? Anything would be better than the way it is now.

    329th ranked

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  13. App specific password generator doesn't work

    Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.

    96th ranked

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  14. 2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.

    Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.

    644th ranked

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  15. 250th ranked

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  16. Ich verstehe nicht englisch.

    Bitte auch deutsch schreiben. Danke.

    644th ranked

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  17. print emails in batch

    I should be able to print emails in batches without having to install a third party software.

    909th ranked

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  18. why isn't there any Fourth of July or Flag artwork on aol when you compose a letter

    why isn't there any Fourth of July or Flag artwork anymore on aol when you compose a letter

    480th ranked

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  19. go back to last weeks design

    go back to last weeks design

    1199th ranked

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  20. HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???

    "SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!

    644th ranked

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