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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1351 results found

  1. Content of Saved Emails Disappears

    The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.

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  2. Body of Saved Emails Disappearing Upon Sending

    The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.

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  3. PLEASE,

    I WOULD LIKE TO SEE ALL EMAILS

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  4. bring back email address auto search when composing a message

    When i would compose a message and start typing an email address, it would search for existing addresses and I could select the one I want. This no longer happens.

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  5. Stopping people from sending to 50 recipients in one day? Are you folks nuts? Instead of ******* us off and loosing business offer a new p

    Instead of loosing business, get a new plan so one can actually send to more than 50 recipients in a day. Been with you 38 years...but going to gmail as don't have negative returned mail syndrome from them

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  6. Too many bots?

    I've installed a blocker on my wifi. EVERY time I log in to AOL I get messages that suspicious threats have been blocked. Stop the bots. Clean up AOL.

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  7. Stop presenting Astrology stories as if they are factual. Astrology is a Medieval belief and should be presented as entertainment only.

    I have noticed Astrology stories every day on the news feed. Stop presenting Astrology as if it is factual. Astrology is a Medieval belief and has no basis in fact.

    Each Astrology story should include a disclaimer that the story is for entertainment purposes only.

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  8. Emails & aol news

    I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!

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  9. You can improve AOL mail by STOP MESSING WITH IT!

    You can improve AOL mail by STOP MESSING WITH IT!

    Stop trying to fix what isn't broken! Grrrr

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  10. Google

    I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids

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  11. Stop with the constant codes for signing in.

    I check stay verified and it does not work. Give us the option. SOOOOO annoying

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  12. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

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  13. open all attachments without having to restart aolmail each time

    every time I have more than one attachment, even if it is in same email I have to close the aolmail than reopen to get the next attachment. This is extremely frustrating and time consuming. I have had this same email address for about 30 years and really don't want to have to get a new provider as I really love aol and loyalty and really do not want to change provider.
    Please help
    Thank you

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  14. Bring back old email format

    Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.

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  15. Change picture of the pedestrian looking guy to something beautiful!!!

    Change the picture on the opening page to a beautiful nature image. perhaps a magnificent tree.

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  16. Please keep AOL free!

    I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK

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  17. I would like the "reading pane" to extend all the way to the right margin.

    I would like the "reading pane" to extend all the way to the right margin. My emails are cut off on the right. When I clicked on settings they dropped down to fill in that space on the right. I would like my emails to display all the way in that area instead of being cut off. I would like more display options. I would like to be able to arrange the inbox according to "Date" or "Subject" or "Sender" etc like Outlook does.

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  18. blocked addresses

    Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…

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  19. Stop asking for security info updates

    STOP ASKING ME TO UPDATE THE SECURITY INFO! I do not need to add another email address aside from the one I have, My phone number is the same as it has been and hasnt ******* changed, NONE of this info is going to change. what you asking everytime I log in does is annoy the **** out of me and pushes me more and more to use only gmail and ditch a 25+ year old AOL account. YEAH, ive been here since the CDs

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  20. Eliminate monogram-style initials before email addresses

    The circles with stylized initials before each email in lists and when sending emails is useless, takes up space, and makes it impossible to highlight and copy or delete email addresses from an email.

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