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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1351 results found

  1. I have to sign in manually everytime I need to check my email

    I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.

    970th ranked

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  2. Move or eliminate banner with 5 icons

    There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.

    216th ranked

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  3. Remove that top-line ad in email inbox list.

    The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?

    30th ranked

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  4. There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.

    Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!

    970th ranked

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  5. Please put SEND at the top of the mail window !!

    Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.

    27th ranked

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  6. schedule send

    add the option for schedule send and undo send in desktop webmail.

    970th ranked

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  7. If you charge less for a premium account, AOL would make a lot more!

    If you charge less for a premium account, AOL would make a lot more!

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  8. Webmail keeps on asking to verify the account even though its a trusted browser

    Please refrain from asking to verify the account on browser that is already trusted as it keeps getting my information to put and receive code
    kindly facilitate

    970th ranked

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  9. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    381st ranked

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  10. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

    381st ranked

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  11. It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc

    AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.

    318th ranked

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  12. Put back "Relevance" selection in mail seach function

    Years ago you totally messed up the mail search function. The only good thing left was the "Relevance" in search selection but now you have removed it as well. This makes no sense so please put it back.

    970th ranked

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  13. AOL you are top professinal to colect JUNK mail everyday and you share with your customes ???

    AOL now I know you are best friend with Mr.JUNK and you share with AOL customer everyday

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  14. And one more time

    I have the password to access my email and I use the same computer every day. A verifying code is stupid on *****.

    970th ranked

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  15. downloading emails in bulk

    If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.

    651st ranked

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  16. Give back the ability to select multiple email contacts to delete.

    Restore more functional version that allows users to select multiple contacts and press delete once

    318th ranked

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  17. No Facebook Account

    Many netizens avoid social media accounts, such as Facebook. AOL support representatives should work with AOL.mail users within the AOL domain with already registered and known AOL email addresses. Posting an AOL email address on Facebook is not possible without a Facebook Account. Please reconsider and modify your request.

    970th ranked

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  18. THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME

    TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD

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  19. case number: 24454430

    case number: 24454430

    member has been saving a composed mail and after she saved it, some contents of the mail she composed was not showing anymore. only the first line of the mail she composed was showing. during the session ts;

    1. used a different browser ( from edge to google )
    2. cleared cached and cookies
    3. refreshed the computer
    4. changed the viewing settings into unified
    5. used incognito window and opened the mail ( same results)
    6. checked the highlighted colors from white to black ( same results )
    7. log out and log back in after clearing the cache and browsing history of…
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  20. VERY BIASED

    STOP YOUR BIAS AGAINST CONSERVATIVES, THE RIGHT, VERY TIRED OF ALL THE B.S!

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