AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1405 results found
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EMAIL PREDJUDICE
Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?
967th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
131st ranked -
blocked addresses
Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…
147th ranked -
WHY ARE MY EMAILS IN DAY/WEEK GROUPS?
Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…
9th ranked -
Do not like the default font
Dneo not like the default font
1400th ranked -
increase screen size option
make it easier to increase screen size
308th ranked -
Pointless
You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.
680th ranked -
BUG with deleting emails
Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.
Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.
This is annoying - and I would like to see this bug fixed. Thank you.
967th ranked -
I cannot download Emails after Thunderbird updated to V 139.
AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!
967th ranked -
delete more than a 100 at a time
i dont have time to delete over 50.000 emails,, have option delete from date to date,,
967th ranked -
SOMETHING HAS CHANGED WITH DISPLAY
i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME
967th ranked -
Search SPAM
I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.
201st ranked -
I am requesting a new feature: grant "view/read only" access.
I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.
967th ranked -
All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.
All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK
967th ranked -
967th ranked
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block more senders from my spam mailbox. Currently I can only block certain emails from spam.
I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.
47th ranked -
Alle Mails im Mailordner anzeigen und nicht verschwinden lassen.
Mails z.B. vom SRF, der Stadt Berlin usw. sehe ich kurz im Spamordner und dann sind diese Mail weg. Oder kommen erst gar nicht an, Was ist das???
Und es liegt nicht an Office-365. Ich benutze das Apple Mailprogramm bzw. AOL direkt. Ich kann nur Vermuten das mich noch weitere Mails nicht erreichen. Ich bin benutze AOL seit beginn. Aber wenn ich nicht sicher sein kann das Mails, warum auch immer und vom wem auch immer unterschlagen werden, dann werden ich den Anbieter wechseln müssen.967th ranked -
talk to a real person>
my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?
680th ranked -
mailbox
add more of colors and wallpapers for the mailbox
967th ranked -
Add some new Themes
It'd be nice to see a new Theme. I've rotated through all of them, and they're getting pretty stale, although were nice in the beginning. I Haven't seen a new Theme in years. Maybe use AI to create new ones.......
967th ranked
- Don't see your idea?