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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1144 results found

  1. NEW SORT FEATURE

    I LIKE THE ALPHABETICAL SORT FEATURE, BUT IT ALSO NEEDS TO LET YOU START AT "Z". I LIKE TO START AT "A" AND GO HALFWAY, THEN START AT "Z" AND GO BACK THE OTHER WAY. SEEMS FASTER WHEN DELETING SPAM.

    554th ranked

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  2. 554th ranked

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  3. new aol mail

    new aol mail goes directly to today on aol instead of my inbox. i already changed the settings but it still redirects to today on aol instead of the inbox. please fix

    65th ranked

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  4. 908th ranked

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  5. Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.

    Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!

    91st ranked

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  6. Bitte auch in deutsch die Seiten

    Warum ist rechts das kleine Suchfeld und auch diese Seite immer alles in englisch geschrieben.Es gibt doch auch genügend deutsche User.Ich bin 79 Jahre und lerne doch nicht englisch in diesen Alter.Ich bin von Anfang an bei AOL ,aber sowas gab es noch nie ,alles in englisch.

    554th ranked

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  7. Please allow for smaller font in the inbox-

    I see people asking for larger font- for some reason, even with large font turned off in my settings, i still have very large bold font in my inbox, meaning that i can only see a limited number of emails listed at a time. I would like the page to be closer to what i see when i am on Yahoo. (I recently changed from Yahoo because they got rid of their stationary, which is very important to me.) The two issues i have been having since my change over relate to limited viewing capacity on the screen when looking…

    554th ranked

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  8. 92nd ranked

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    1 comment  ·  Admin →
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  9. I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!

    So, along with the annoying China based advertising, quit changing the layout format. Now the annoying ad's take up the top of the page each time I open up my email. So freaking annoying. Please stop. And no, I do not want to pay for "ad free" thank you very much.

    554th ranked

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  10. where is send button

    I usually cannot find the send button on the new AOL. This is absurd. If you wish to improve AOL as stated above then revert to the classic AOL, the one that existed before the big improvement.

    After all these decades I am going to have to give up AOL mail and switch to Gmail. AOL is unreliable (can't send messages) and therefore useless.

    554th ranked

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  11. valid emails went to spam folder!

    ANGRY, FRUSTRATED, OUTRAGED.. for three weeks, a friend and I have been unable to send or receive each other's emails. They would be "sent" but would not arrive. We have been contacts since AOL began. We finally "found" all the missing emails in SPAM. Reason? According to AOL, we each "had marked this email as spam". WE DID NOT EVER MARK EACH OTHER'S EMAILS AS SPAM! This resulted in many important missed communications. WHY DID YOU DO THIS? We have pressed the field for NOT SPAM but the emails remain in SPAM. This is infuriating and unacceptable.

    554th ranked

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  12. Email shouldn't be a hassle. AOL's attempt to get my nonexistent cellphone number is a pain in the butt.

    I'm all for email security, but once reading your emails becomes a pain in the butt it's gone too far. AOL's security prompt's are clearly a way to get my nonexistent cellphone number - they tell you this in the fine print. Stop the phishing AOL. How about allowing up to 40 character passwords? AOL was my first email address and is still my main email address but if it becomes a pain in the butt I'll have to change to a non pain in the butt site.

    554th ranked

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  13. allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example)

    allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example). I'm tired of spending an hour each day trying to minimize the amount of spam in my inbox!

    55th ranked

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  14. E-mail and Lists.

    Stay out of my address book. You have fixed it so I cannot erase or
    add to my own mail on line. I am perfectly capable of doing it myself.
    You manage to find me for ads, but not to add my own new people.
    I spent over an hour last night trying to go through all the steps of
    updating what should have and used to be done on the send page of
    shared notes and info to others.

    908th ranked

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  15. need to have the ability to change the size of the words

    I need to be able to change the size of the letters/words so that I can read my emails. I have to print all my pages because I can't' see what it says. In settings thee is a place for it but I moved the button and it did absolutely nothing. There should be sizes there so that you can adjust the size easily.

    554th ranked

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  16. I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.

    I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
    How can I add fonts to my email?

    92nd ranked

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  17. LOG ON 2 STEPS

    "Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.

    318th ranked

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  18. Sound when e-mail comes to your internet

    where is it you got mail huh

    908th ranked

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  19. STOP THE BLINKING PAGE.. OMG GET AOL BACK ENOUGH OF NEW MORON BLOOD

    HOW IN THE **** DO YOU STOP MY PAGE FOR MAIL FROM BLINKING....OMG I HAVE HAD AOL FOR DECADES AND IT IS REALLY A MESS... SOME OF THE NEW BLOOD YOU HIRED ARE MORONS...

    60th ranked

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    1 comment  ·  Admin →
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  20. The new version is very very bad.It make things you never order to do! Please go back to the old version!!

    It automatically marks emails as readed, although I never order to do that. When you mark it as new, it does not appear at once and I wonder, is it gone forever? After a while it appears suddenly...
    That is not the way I want to handle important emails!!!

    554th ranked

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