AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1103 results found
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AOL is unreliable and difficult just to send a simple message. It feels like you want us to quit usingit.
Make AOL work. It really is unreliable.
580th ranked -
type size is toosmall. I cannot see to read it. Why can't we adjust it back to a normal size that is easy to read?
This is not a new idea. The type size on email is too small to read easily. If this does not get fixed, or a choice come available, I will be forced to go back to gmail. !!!!
580th ranked -
please stop annoying us suggesting contact every time I send an email
please stop annoying us suggesting contact every time I send an email
580th ranked -
forwarded mails
Hallo.
Warum wurde denn das Layout für "Weiterleiten" von Emails geändert ?
Wenn man Emails wieterleitet, erscheinen jedesmal "vertikale Striche auf der gesamten linken Seite" der weitergeleiteten Email, was bisher nie der Fall war.
Es sieht höchst unprofessionell aus, wenn man nun eine weitergeleitete Nachricht / Mail erneut weiterleitet, und ggf. ein 3. mal weiterleitet, so dass unzählige vertikale Striche seitlich der Email erscheinen (dementsprechend wird der Text der weitergeleiteten Mail von Nachricht zur Nachricht immer schmaler, da linkseitig vertikale Striche erscheinen !).
So kann ich nun keine Geschäft-Mails mehr weiterleiten, das sieht fürchterlich und höchst unprofessionell aus !
Können…
886th ranked -
SORT CONTACTS BY SURNAME AS A DEFAULT
IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT
580th ranked -
2 step verification
I had an awful experience when my phone was lost at the weekend, and I tried to login to my account on a friend's phone to find some contact numbers of people from their email. I was asked for a code which was sent to my secondary AOL EMAIL Account, only that when I tried to find that code I was asked to insert the code for THAT EMAIL ADDRESS to my MAIN EMAIL ADDRESS!!! This is quite ridiculous. It seems if you do not have your phone and your secondary email address is also with AOL, you are locked…
238th ranked -
Previous content
Using aol mail online in iPhone (app loads way too slowly to use functionally) I can no longer see the rest of the thread. It says “show trimmed content” but nothing is there, and where is show preview content. I want to see the original message and can no longer do that.
580th ranked -
I am 88 years old and have had AOL for 30 yrs. I don't want anything but my free email. It is my only way to keep up with old friends and bi
I have old emails that are extremely important to me. I do not want to pay because I am 88 years old and on a limited budget. Surely you can allow me to keep this free email account! This account is like a diary to me and I know that many senior customers are as disappointed as
I am.580th ranked -
422nd ranked
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Times vs. Dates of Email
Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.
340th ranked -
Stop changing my browser to yahoo
Stop changing by browser to yahoo. I do not want to use yahoo as a browser.
422nd ranked -
Moved emails stay in inbox
I “move” emails to a file folder yet they remain in my inbox. This just started happening two days ago. What’s the problem?
580th ranked -
download data
This account has been open since 1999. I goto download my data and there is nothing there? Where is my 20 plus years of data?
580th rankedHave you checked out https://help.aol.com/articles/download-your-email-from-aol-mail-with-imap?
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Why doesn't copy & paste work with AOL Email anymore? It reduces the article's print to small size and totally will not copy the image. This
Why doesn't copy & pasting of an article or recipe in an email not work anymore? i used to copy & paste recipes with an image and now when I copy & paste the print size is really small and the images will not print out.
I have eye problems and this new format is causing me problems with my eyes because of the small print size!580th ranked -
This new format impedes my ability to work!!
Can no longer create a list. Can't look back at an old email while creating a new one without the new one closing. Can't find or edit lists.
580th rankedFor instructions on how to create a list, try https://help.aol.com/articles/manage-distribution-lists-in-new-aol-mail
Have you tried to enable "Message tabs" under the Settings Menu in order to switch between views?
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AOL refuses to let me paragraph as I like using the enter key.
Allow the enter key indicate a new paragraph.
123rd ranked -
No easy way to copy email address
Everything you did messed the way this email works up. Fire whoever did the changes and change it back. Paying customer
106th ranked -
The email system is terrible now
The new changes messed me up badly. I lost old mail. The way mail is managed means I have to exit to keep changes. I want to go back to AOL, not previous screen. Did the message get deleted or is it kept? How would I know?
580th ranked -
App password can not be created
Generating App password sadly does not work for me. I am signed up for some days now and logged in every day to try. The error message: This feature is unavailable right now appears.
580th ranked -
scroll post with keyboard
I USED to be able to scroll an email using the 'Space' bar. Now you do not allow ANY keyboard input to page through an email! I have to click the email, then move the arrow down and right to the vertical scroll bar, THEN click to page down - NOT as convenient!
238th ranked
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