AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1417 results found
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Email change language
The email that I received turned to Greek in the computer, both on AOL Desktop Gold and AOL website. ALready did troubleshooting as necessary. ON the other hand, the same email on the phone is still in English. Even the preview of the email in the computer is in English but when opened, it goes to Greek.
677th ranked -
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?
424th rankedOnce you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder. Is it possible you are using a 3rd party app?
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Glitch line | Forward Email
seeing multiple glitch lines in the left side of the screen, when forwarding an email to someone. If it's multiple forwarded emails, the left side lines are increasing, and the body of the emails are not in line.
677th ranked -
print too small have it set to large and its tiny
We need a larger print option, today its smaller than 2 days ago, what the heck is going on
518th ranked -
Adding or editing contacts is very cumbersome.
Adding new, or editing existing, contacts is very cumbersome. I always have to click "show 34 more". How about a spreadsheet format list, like excel, similar to what we used to have?
677th ranked -
new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
237th ranked -
allow removing ad panel which chops off right side of pages I want to print
AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.
237th ranked -
I want my old email screens back!! Also when asked if I wanted your $6.99 a month serice I said NO and you keep charging me!! I hate aol!!
Go back to old AOL!!
518th ranked -
More than one saved emails will send without the body message included.
Saved emails that are forwarded later will not include the message body if more than one copy is saved to be forwarded to different multiple recipients. Please fix this major fault.
677th ranked -
the blocking looks like has stopped working!!!!!!
fix the blocking tools???
518th ranked -
Don't Cut Off Right Side of Email
Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?
424th ranked -
Please restore classic AOL. My old emails won't load. I am in a panic
I am horrified,, very upset that I can't load old emails on my iMac.
73rd ranked -
Show the number of messages in the spam folder
Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.
140th ranked -
hate this new format
hate this new format, every week i send out a group bible study email, what use to take less than 5 minutes by copy and paste now takes 30-45 minutes, this is driving me crazy!
518th ranked -
Font Colors need to be same as in the old classic email. I miss the color selection.d
FONT COLOR CHOICES ARE TERRIBLE IN THE NEW AOL MAIL!!!
518th ranked -
Go back to the classic layout
Go back to the classic layout
237th ranked -
Documentation for Filters
The "Filters" documentation assumes we know what "From" means (or Send, Subject, etc).
I receive email From
"American Home Warranty Affiliate oixsdf@asdflkfd.com".
If my filter says: If From contains "American"... Will that apply to this email? Or do I have to reference the random string "oixsdf", which changes with each email (and would make filters useless)?Are Filters case sensitive? Is
From "American" the same as
From "american"?Which brings me to a related point - It would be VERY useful, both for testing new filters, AND for catching up with 4500 existing emails, if Filters could be applied…
963rd ranked -
windows xp
AOL Mail does not work with Windows XP.
I use the Firefox Browser on my Windows XP desktop.
In May 2024 I could see my emails using AOL Mail in the browser.
Now in June 2024 it will not show me all my emails.
I did open an email, but it would not let me close the email.
On the right side of the screen there used to be ads. Now that part of the screen is blank.
Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…677th ranked -
SORTING functions
you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!
677th ranked -
AOL's new Search failure -
when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these
217th ranked
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