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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1144 results found

  1. Your changes make it impossible to scan my emails and know who sent them. Need much more room for content and less borders!

    All other dislikes aside, one cannot scan the email list and determine who the sender is. Terrible.

    554th ranked

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  2. Fix the slide bar on the right side of messages

    Whenever returning from a link on the left side panel, to return to the New Mail option, the slide bar on the right side of the email list consistently scrolls down the list to items listed hours/days earlier. Please fix this fault to make the slide bar go to the top of the list where the most current item is listed. Thank you.

    394th ranked

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  3. Adjust Column Width

    Display column headers along with the ability to adjust column width like Microsoft Outlook. Unimaginable AOL "new" interface doesn't have this capability. You are essentially begging users to leave your platform without this basic function.

    107th ranked

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  4. Option to display full "From" email address in the inbox or spam folder.

    I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.

    98th ranked

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  5. RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.

    RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.

    160th ranked

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  6. After I reply to an email, it jumps back to one or two emails above the email I just replied to. It should go back to the email I just repli

    After I reply to an email, it jumps back to one or two emails above the email I just replied to. It should go back to the email I just replied to.

    261st ranked

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  7. select emails to remove

    Have a selection box next to the day listed, so the user can just click it to delete the entire days emails, instead of wasting time having to select each one. Additionally, I dont know why I am submitting feedback when I read other users' feedback that is similar it appears none of these feedback remarks get accomplished or improved.

    554th ranked

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  8. Send//Save button

    Having the /Send button at the bottom makes it difficult, especially when there is a lot of text in the message. Please restore the Send button to the top. Also, it is dangerous to have the Save button next to the Delete button, as one could easily press Delete when intending to press Send.

    554th ranked

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  9. I absolutely hate the new aol mail. HATE IT. So much has been taken away and more stuff has been shoved down our throats.

    Give us the option to hide the side stories on the "Today on AOL" mail page. Bring back all of the fonts and let us decide how we want to type emails. Give us back the ability to pick the font size WITHOUT YOUR CHOICE OF WHAT FONT GOES WITH THE FONT SIZE. Stop shoving down our throats what you want us to see. STOP THIS FREAKING INSANITY.

    394th ranked

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  10. Enough with the Viagra ads already!!!!

    I'm so sick of seeing photo shopped big-boobed bimbos on my AOL email feed!!!!! For Gods sake stop the insanity!!!

    394th ranked

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  11. HELLO YOU GOT E-MAIL

    HELLO YOU GOT E-MAIL

    554th ranked

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  12. the new email layouts suck, you have to scroll ALL the way down to the bottom of an email to reply.

    the new email layouts suck, you have to scroll ALL the way down to the bottom of an email to reply.

    908th ranked

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  13. I want classic MAIL.

    Why are you changing mail format? AOLs Base is 50 yr Olds and older. Why are you chasing us off. If it's money give us something useful!

    908th ranked

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  14. silent in your response and fixes

    Seems many of us were BEGGING your help with the undesirable new format for aol. Now - all seems silent and no changes are evident. PLEASE restore autocorrect spelling while typing in the message field!! and YES, my computer settings and browser are set for autocorrect. In fact, it works FINE here in this field where I am currently typing. So why can't you fix it in the message field for an email? It is tedious and undesirable to fix spelling the "new and improved" way. You've got to be kidding! PLEASE RESTORE AUTOCORRECT SPELLING TO THE MESSAGE FIELD IN…

    554th ranked

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  15. autocorrect spelling while typing

    I have submitted multiple requests to fix auto correct spelling while typing. When I am typing in THIS request field, autocorrect works. When I try it in an email, it DID work in the good old aol but not since you created this new format. My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.

    554th ranked

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  16. 149th ranked

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  17. Stop blocking incoming emails.

    Why am I not receiving certain emails. I am awaiting important emails from my bank for access codes.....but these are getting blocked automatically from AOL. I understand security but these do not even go to Spam so I can choose if I want to read them. Makes me wonder what other emails I am not getting.

    102nd ranked

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  18. Would love to be able to check French spelling.

    I use AOL because Yahoo got rid of its stationary and you have stationary, which i love. :) However, i really miss being able to check my spelling or get accents added in when i write an email in French. If there is a way to do that, i haven't found it.
    Thank you!

    908th ranked

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  19. Your new email organization is terrible.

    Your new email organization is terrible. Can't see the old, spam or recently deleted emails.

    554th ranked

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  20. With the new AOL I lost the ability to print an email that I compose, BEFORE I send it. I wish you would bring back this feature.

    I would like to be able to PRINT email that I COMPOSE BEFORE I SEND IT. I was able to do this with the old format. I can send it to myself and then print that, but that's redundant. If I click Ctrl P it prints the whole screen, left side options and all. Not acceptable. I spoke to a tech support person about this today and he tried to find alternatives, but there were none. He suggested I send in a suggestion. Thank you for your time.

    908th ranked

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