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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1267 results found

  1. I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!

    I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!

    385th ranked

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  2. Restore the ability to generate passwords for third party email apps such as Outlook

    AOL seem to have (deliberately?) disabled the passord generator for third party apps which means (being forced) to use AOL apps (along with unwanted adverts).

    320th ranked

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  3. STAYING SIGNED IN!!!

    I CLICK "STAY SIGNED IN" BUT YOU ALWAYS BOOT ME THE FVCK OUT!!!

    WHAT THE HAIL IS THE REASON FOR EVEN CLICKING THAT DAYUMM BOX IF YOU ARE JUST GOING TO BOOT ME BACK OUT, JERKS!!!!!

    475th ranked

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  4. I can't just print an attachment anymore, I have to use space on my hard drive. I HATE AOL!!

    YOU SUCK SO MUCH!! THERE WAS NO NEED TO FIX SOMETHING THAT WAS NOT BROKEN. I HATE THAT I NOW HAVE TO DUMP AOL AFTER 30 YEARS TO FIND A NEW EMAIL PROVIDER THAT DOESN'T SUCK AND HATE THEIR OWN LOYAL USERS. ********.

    136th ranked

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  5. Allow an email to be pinned to top of email inbox

    If you have a time sensitive/important email, allow it to be pinned or moved to the top of the email inbox so it doesn't get shuffled down the list by new incoming emails.

    644th ranked

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  6. Delete spam when folder is emptied

    When the spam folder is emptied delete the emails instead of moving them to trash requiring a second step to get rid of them.

    247th ranked

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  7. sort by "newest on top" displays only a small subset of all emails in inbox

    Only for my account, when emails are sorted by newest on top (the default), only a small subset of the emails are displayed.

    The subset of emails is not just the latest ones but are spread out across multiple years.

    If I reverse the sort to oldest on top, then all the emails show up.

    This issue could be similar to issue ranked #325: What happened to all of the mail in my inbox?

    921st ranked

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    1 comment  ·  Admin →
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  8. delete email in inbox

    how do I delete all in box email?

    644th ranked

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  9. Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.

    Return your wider varied selection of stationary and font.
    Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
    Your so-called "Large" font in the settings are still difficult to read.
    We should be able to increase the size and boldness to what is comfortable for the user.
    On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…

    475th ranked

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  10. Make it so I can auto-forward to a different email address

    AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.

    320th ranked

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  11. I have to log in Everytime I come to view my mail!

    Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
    for us to bypass (in the option tab) this login exercise, especially if we don’t log out!

    385th ranked

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  12. ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL

    Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?

    320th ranked

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  13. 475th ranked

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  14. your news in 'TODAY ON AOL" are so stupid and shallow. A shame for culture and education.

    your news in 'TODAY ON AOL" are so stupid and shallow. A shame for culture and education. I by pass them wthput atempt t read them Yhey are just a nonseses news, irrelevamt, plainly stupid, not coming from any one who could be as stupid and shallow as them

    320th ranked

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  15. The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour

    Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.

    Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.

    Susan Van Zant
    suvanzant@aol.com
    760-315-0142

    385th ranked

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  16. why is email moving so slow this needs to be fix now

    fix slow moving email or i will leve

    475th ranked

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  17. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

    385th ranked

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  18. Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!!

    Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!! Does AOL strive to make its developers justify their existence by making unneeded changes? Do you ever ask your customers what they want before you make these ridiculous changes? Your new versions are never better - only more confusing!

    320th ranked

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  19. Fix New AOL to Have Features of Old or Make Classic Email Available

    Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
    2. Too many headings under Inbox. I would like to remove Starred and Unread.
    3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
    4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
    5. When composing an email…

    278th ranked

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  20. Bring Back Contact editing and display window.

    Your Contact arrangement is not friendly to editing and deleting. Your previous contacts & list management method was so superior to your present arrangement.

    320th ranked

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