AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1517 results found
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LOG ON 2 STEPS
"Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.
286th ranked -
Allow users to change the order of labels
Allow users to change the order of labels such as Inbox, Sent, Spam, Trash, etc, so they can be easily accessed by how frequently they are used
1020th ranked -
direct access to email
direct access to email
554th ranked -
Preloading unread newmail
Why the **** do you keep loading subsequent UNREAD new emails for viewing when I have not selected it to be read. Leave it as is (NEWMAIL) until it is selected to be read. I am sick of having to go back and mark 'UNREAD" to preserve the NEW status
450th ranked -
Kindly remove the lines on the left hand side whenever there are replies on an email.
Kindly remove the lines on the left hand side whenever there are replies on an email.
720th ranked -
please stop annoying us suggesting contact every time I send an email
please stop annoying us suggesting contact every time I send an email
450th ranked -
more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
250th ranked -
New EMAIL is a step backward. Plain English replaced by icons, no insert capability or change background color of copied text
Simply revert to the old email format. What isn't broke doesn't need changing.
84th ranked -
Non functioning printing
Sort out the printing problem in Firefox. Really annoying that inforation in Paypal statements and some other emails does not transfer to printer. The 'work around' is to click 'Cancel' then copy the full in formation into a blank document in Word and print form there. Tedious and time consuming!!!!
250th ranked -
Can't use carriage return/line feed when composing email
When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.
228th ranked -
suppressions des pubs dans la boite mail
les pubs sur le côté de la page mail réduit considérablement le pleine écran de la page. De plus les pubs ne sont pas en français et on ne peut pas les supprimer. c'est insupportable
554th ranked -
Traveling abroad- AOL personal verification code since I do not have phone service to get code.
AOL code verification abroad blocks my access since I do not have phone service to get the code. Cruisers check email in ports since they cannot afford phone/internet service. AOL does not give a shiff blocking our access. Maybe providing option to use personal code instead the phone code, would solve this problem? It can be tragic if we cannot get important messages because of AOL courtesy.
554th rankedDo you have the option of using an authenticator app while traveling? Details on 2FA and your options can be found here: https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone
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554th ranked
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want to improve aol?simple,once it starts to work LEAVE IT SIMPLE ALONE,this way everybody understand and dont waste the time of day figurei
ONCE YOU FIGURE OUT THE SYSTEM WORK,AND EVERY BODY UNDERSTANDS,JUST LEAVE IT A LONE FOR THE NEXT 20YEARS,THIS WAY EVERY BODY NOW UNDERSTAND,AND DONT WASTE THEIR DAY TRYING TO FIGURE OUT WHAT YOUR DOING,HOW THAT
554th ranked -
26th ranked
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BIMI icons not appearing as advertised
Please fix the missing BIMI icons.
720th ranked -
where are all the font choices for email
more font choices for email...why did you take them away.
720th ranked -
Please see below
Although it is possible that my problems with my aol email are primarily due to the age of my computer, it is not by complete coincidence that I had no problems before you changed your email a few months back, and I have had many ongoing problems ever since - and ONLY on AOL email. There must be SOMETHING you can do to remedy the situation, and I, a customer of yours since the 90's, would appreciate knowing that you actually gave this your true consideration at the HIGHEST LEVELS. One problem is that anything I type in an email…
554th rankedWe're very sorry that you're experiencing these issues with AOL Mail! Unfortunately, it does sound like it may be related to your system. Have you tried a different browser, or Basic Mail? https://help.aol.com/articles/switch-to-basic-version-of-aol-mail
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blocking
make it easier to clean up thr blocking list
554th ranked -
Spacing Issues & Forced Grouping by Date
Is "ANYONE LISTENING." This horrible, ridiculous, visually painful, dumbed down version of AOL (and I've used AOL mail, various email addresses for various purposes for nearing 30 years, so I'm NOT happy, I was loyal, now I feel forced to leave AOL) - is GROUPING our inbox (possibly other folders as well, honestly it's too visually painful and mind spinning to look at it to check) into time/day/week/month. NO, I want a list of my emails, one list sorted as I want it sorted - AS WE HAVE ALWAYS HAD BEFORE YOU FORCED THIS HORRIFIC CHANGE ON US. This is…
86th ranked
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