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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1406 results found

  1. I would like to suggest to bring back the option to print out the whole list at once.

    I would like to suggest to bring back the option to print out the whole list at once.

    680th ranked

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  2. Related Contacts Popups.

    How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.

    356th ranked

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  3. Date/Time stamp

    Date/Time stamp: I would like to see the entire date/time stamp on all my emails even the current day emails. Instead of "Today 2:27 pm" or "Yesterday 3:52 pm" NO.... I want to see "09/20/23 2:27 pm" or "09/19/23 3:52 pm"

    270th ranked

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  4. regular expressions in filters

    Add Regular Expression function to Filters.

    Regular Expressions are essentially a user-accessible programming language that makes Filters more precise/accurate/powerful.

    For example, "John" is not the same as "John Smith", but, if I ask for "John", I get both, plus "John Jones", etc. But, "^John$" means just "John" on the line.

    RegEx may also significantly speed up AOL's processing and reduce the number of filters people want, which reduces AOL's processing load. For example, "Home *Warranty" (notice the " *" which matches zero or more spaces) matches "HomeWarranty", "Home Warranty", and "Home Warranty". This is very useful for rerouting junk mail…

    965th ranked

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  5. new aol mail

    new aol mail goes directly to today on aol instead of my inbox. i already changed the settings but it still redirects to today on aol instead of the inbox. please fix

    82nd ranked

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  6. 965th ranked

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  7. Sorting emails after searching

    After you search for a word, etc in emails. There are only 4 options to sort. I need, and I would think most people would need, to search by individual email sender. If it is a common word you get lots or returns and can't wade through all of it easily. Should actually be able to sort by each column and be done. It is 2024 afterall, not 1990.

    680th ranked

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  8. Allow new format to have some of the good features of the Classic mail format.

    In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
    Should have left format well enough alone!

    Also had LOTS more stationary options when sending a "special" email.

    423rd ranked

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  9. Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.

    Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!

    107th ranked

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    1 comment  ·  Admin →
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  10. NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE

    NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!

    107th ranked

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  11. Bring back Classic AOL

    It's been months and I'm still not accustomed to this stupid new email system.

    The old AOL was vastly superior.

    309th ranked

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  12. Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.

    Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!

    107th ranked

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  13. give support staff the answers to the info required to verify ownership of accounts.

    Give support staff access to the info required to verify account ownership such as security questions and account owners names. If support staff had access to the security question answers, they could help account holders and avoid getting the account suspended or temporarily locked. support staff should have unlimited attempts to security questions back up info and user names.

    680th ranked

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  14. can't print from email

    you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.

    238th ranked

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  15. 680th ranked

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  16. Signature on/off option

    I want to be able to turn my signature on and off with a click when composing an email instead of having to go into settings. Thank you!

    518th ranked

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  17. How can I eliminate Fox "news" stories from the feed.

    How can I eliminate Fox "news" stories from the feed.

    423rd ranked

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    1 comment  ·  Admin →
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  18. This is very stupid, every week you have to update the sign in, do better guys this never happen before

    This is very stupid, every week you have to update the sign in, do better guys this never happen before

    423rd ranked

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  19. Sign in Screen change needs to be like it was

    On the sign in screen, I prefer that you would have left in the button to preview the password screen as to check the password before signing in . If I miss spell the password 3 times, then I am blocked out and have to go through a complicated procedure to be able to again sign in.

    163rd ranked

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  20. Improve customer service, less greedy for fees. Find internal bugs

    AOL tech support phone system is not sensitive to respond. Some time I need to repeat multiple times to get through. I had a bad experience with your technician, had difficulties to get through, when I put number 1 in the survey, it automatically changed to 4. Some people designed a software to cheat the AOL administration. AOL service is deteriorating, Greedy for fees but not to improve quality. One tech hanged up my phone call. An investigation is needed to find this bug. Please learn how Gmail is doing, to find why you are left behind.

    680th ranked

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AOL Mail Norrin

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