AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1517 results found
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I want classic MAIL.
Why are you changing mail format? AOLs Base is 50 yr Olds and older. Why are you chasing us off. If it's money give us something useful!
379th ranked -
554th ranked
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how about holiday wallpaper for the mail
holiday wallpaper for the mail
211th ranked -
Make the letters larger...they are very hard t read for an older person who has eye sight problems.
Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.
23rd ranked -
How do we include recently deleted emails when we are doing a search for a particular email ??
When doing a search for a particular email, please incude the deleted emails.
143rd ranked -
delete old mail
i want one dialog box that lets me set a date and ALL mail prior to that date to moved to the Delete folder. This would be available in each of the active folders (New, Spam, Sent), AND STOP RESTORING old mail, I just had to delete 5000 mails I know I previously deleted permanently.
332nd ranked -
need to set up email forwarding and neither version is allowing me to do so
need to set up email forwarding and neither version I have will allow me to do so
250th ranked -
old email version
This new email version sucks. Instead of one small column on the left with files, and the rest being email, it switched to 3 wide columns, and today a 4th. My email list is about 2" wide. THIS IS HORRIBLE!!! I'd opened a GMail account years ago but don't use it. If this isn't fixed soon I'm just moving over to Gmail. This is too hard to read, and the useless other columns/boxes just make it hard to read my inbox, and to type emails - it's just a really bad choice that needs to be re-thunk. I've don't lots…
135th ranked -
Give me the ability to delete my alias or at least hide it from sender and receiver. I had to pay to get absolutely no help; unacceptable!
Give the user the ability to delete the alias. I tried to delete and saved by changes only to have the alias reappear on my sender space in email. Now both my normal email id and my alias show to whoever I am sending email to. This is unacceptable and I want this alias to be hidden from everyone or completely deleted.
720th ranked -
Please take the stripe along the left side when we forward an email.
Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.
1020th ranked -
email preview no longer working
Email Preview Pane No Longer Loads the next email after delete
When in preview mode: Emails listed on the left and email body and text on the right. After reading the email and press delete, the next unread email will no longer load without having to manually click on it. Was this a new, recent change? This seems to have started a few weeks ago from 8/01/2024. Please fix this, as it's very annoying to have to click every time to get the next email to load.
1020th ranked -
Go back to old format or give us a choice
Simple choice button works best.
1020th ranked -
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
720th ranked -
I HATE the new version and I will not stay without sorting options for mail. I am also missing 500 emails
YOU MUST be able to sort mail by sender and by date
83rd ranked -
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
194th ranked -
i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.
I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.
286th ranked -
The identify the pictures is not working right. It tells me I made too many attempts the first time I did it. I had the right answers.
It rid the of the identify the pictures. It is not working. The first time today that I tried to sign on, it told me I had made too many attempts and to try again tomorrow. Nonsense. I had only tried once, and my answers were right. It happened again right now. I already have a password and you text me. Enough is enough!
1020th ranked -
need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess
Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!
182nd ranked -
1020th ranked
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Font
Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!
182nd ranked
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