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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. Do NOT remove the email stationary

    I noticed the email stationary is gone from the AOL app, it is also gone from Yahoo Mail as well. I am asking that you leave it alone on AOL Mail. It is a feature I use often and I am already very unhappy with the new webmail. If you take this away from me I will make the switch to Outlook.

    886th ranked

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  2. shaking page

    Why does the page shatter when I first open mail? very annoying

    886th ranked

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  3. stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol.

    stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol

    886th ranked

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  4. adjustable field for incoming email address

    I would like to have the ability to resize the incoming message fields. There are times when I want to see more of the email address and less of the subject

    886th ranked

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  5. Option to not trap spam emails.

    Make spam checking optional. Let me handle it in my PC's email app. I'm tired of waiting for emails only to find them hidden in YOUR spam folder!!

    580th ranked

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  6. Classic back in live please

    Hello ""Support"" are you there ????? Hello , Hello ....Back to classic please

    580th ranked

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  7. Awful current system, if one can call it that is Primitive and quite 3rd World. Go Back to Classic

    It doesn't matter how many requests are made to revert back to a world beating system, you will carry on with this 3rd World excuse for an email system. But you still solicit request on how to improve this awful system.
    Quite why you do that , when you take not a jot of interest is quite sad.

    580th ranked

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  8. When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox

    Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox

    169th ranked

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  9. Dear AOL

    You must have unlimited server space since you make it difficult for users to delete their mail in batches. I sort by sender in my INBOX, i filter by Bed Bath and Beyond, check the all box, to find out its pulling my saved mail as well. WHY. I just want to delete what is in my inbox by sender only. I used to be able to delete by pages but now everything is in one page.1700 emails that i will have to click individually because the is no way to filter and delete in bulk WITHOUT pulling from other…

    886th ranked

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  10. I've copied someone else's previous comment, because AOL says it can't add my vote. Please place attachments on the top again. On emails tha

    Please place attachments on the top again. On emails that get multiple replies you have to scroll all the way down to find the attachments instead of being on the top showing the most recent sent like before the updated look. really annoying This is a copy of someone else's idea. It expresses my sentiments exactly!

    886th ranked

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  11. App pasword not working

    App Password
    If you don’t normally use a password to sign in to your AOL account, here’s where you can generate a password for 3rd-party apps that require passwords.

    92nd ranked

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  12. The New Update on AOL is not functional !

    I WANT MY OLD AOL BACK. We do not like the new update--it's inefficient, takes twice as long to do something simple, Now my feed is filled with ads that require a click to close. Bring back the former.

    886th ranked

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  13. Setting sorting email preferences

    it would be ideal if people could set the default for sorting of email to their own personal preferences.

    422nd ranked

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  14. Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    580th ranked

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  15. Restore to Sent Box

    I accidentally deleted an item from the sent folder and then found I could only restore it to either a dedicated folder or put it in the inbox (where it doesn't belong). I created a special folder, but it would have been nice to just be able to send it back from where it came from (the sent folder). The AOL Support team on X (formerly known as Twitter) says that it's working as intended.

    886th ranked

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  16. Bring back the highlighted feature

    Reply to only highlighted part of mail feature (bracketed by two vertical lines headlined in the reply mail)

    580th ranked

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  17. Why Am I Being Forced To See A Grouped Email Inbox?

    WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…

    169th ranked

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  18. I want to see the send-to email address NOT his cute alias

    Used to be when I received email in my inbox I could not see the sender's email address--only his cute alias.

    You have FIXED that--now I can see the sender's email address.

    BUT--when I compose email and I enter the recipient's email address then THAT email address disappears and is replaced by the cute alias associated with that email address.

    I want to SEE the email address that I am sending to.
    If I am sending to ten email addresses then I want to SEE those ten email addresses--NOT ten cute aliases.

    That way I am certain that I have…

    886th ranked

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  19. 580th ranked

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  20. Je ne parle pas anglais!!! Traduction via google

    Revener à l'ancien mail!!!!!!!!!!

    190th ranked

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    1 comment  ·  Admin →
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