AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1517 results found
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The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.
The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.
720th ranked -
IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.
Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.
554th rankedWould advanced search help you navigate? https://help.aol.com/articles/search-for-messages-in-new-aol-mail
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2 step verification
I had an awful experience when my phone was lost at the weekend, and I tried to login to my account on a friend's phone to find some contact numbers of people from their email. I was asked for a code which was sent to my secondary AOL EMAIL Account, only that when I tried to find that code I was asked to insert the code for THAT EMAIL ADDRESS to my MAIN EMAIL ADDRESS!!! This is quite ridiculous. It seems if you do not have your phone and your secondary email address is also with AOL, you are locked…
211th ranked -
Close out my message when I click "Keep As New".
Gmail already has this feature and I really like it!
1020th ranked -
Please give us back our big Emogis. The tiny ones are almost useless and cannot be enlarged like the real AOL ones.
Enlarge our choices of emogis. Not enough scripts/type choices or
good sizes.554th ranked -
Automatically open to email instead of calendar or news
Easy option so when log in, automatically opens to email instead of calendar or news.
554th ranked -
how to sort spam folder in order of sender?
composed email recipient drop down list doesn't always show all the names in my contact list! I have to go to contacts and click the name to start a new email to them. If this occurs because I clicked the "x" to remove a recipient in the TO box of a new email, please tell me how to get it back to being shown on the drop down list when I type the name in the TO box. Thank you.
554th rankedIf you send email again to an address you clicked the X next to, then they should re-appear in your auto-suggest next time. Please let us know if this is not what you're experiencing.
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Allow new format to have some of the good features of the Classic mail format.
In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
Should have left format well enough alone!
Also had LOTS more stationary options when sending a "special" email.379th ranked -
Cannot search for specific contacts!
I cannot find a way to search for all of my contacts messages. why "fix" something that wasn't broken?
92nd ranked -
Show Old Mail
Show Old Mail
379th ranked -
MyPrivacy
MyPrivacy should be a general benefit to subscribers free and should be on an opt in basis. You should use this benefit as a marketing tool.
554th ranked -
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabe
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabetical order. I would like the folders on my iOS devices to appear the same way they do on the computer without the "saved" sub folder.
554th ranked -
Related Contacts Popups.
How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.
332nd ranked -
When I delete a message from the AOL app on my phone, it no longer deletes from AOL mail on my desktop. This is a major inconvenience.
Sync the program with the phone app.
121st ranked -
Composing email starts in English then changes language.
Why does a new email start typing in English then change to something that looks like Russian or Turkish? I can't find an email setting in AOL to force it to write in English.
1020th ranked -
NEW SORT FEATURE
I LIKE THE ALPHABETICAL SORT FEATURE, BUT IT ALSO NEEDS TO LET YOU START AT "Z". I LIKE TO START AT "A" AND GO HALFWAY, THEN START AT "Z" AND GO BACK THE OTHER WAY. SEEMS FASTER WHEN DELETING SPAM.
554th ranked -
Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct
These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.
250th ranked -
By asking to join community through AOL pop up
I keep getting an AOL pop Up that says to join the community to share your opinion and get unlimited access to all features and conversations.
1020th ranked -
Please RESTORE: open and write email in separate window/pop-out window
Please RESTORE: open and write email in separate window/pop-out window
182nd ranked -
Keep your communist liberal ads off of my screen. Biden should be in prison.
Keep your communist liberal ads off of my screen. All liberals should be in prison.
104th ranked
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