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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1144 results found

  1. I've copied someone else's previous comment, because AOL says it can't add my vote. Please place attachments on the top again. On emails tha

    Please place attachments on the top again. On emails that get multiple replies you have to scroll all the way down to find the attachments instead of being on the top showing the most recent sent like before the updated look. really annoying This is a copy of someone else's idea. It expresses my sentiments exactly!

    908th ranked

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  2. App pasword not working

    App Password
    If you don’t normally use a password to sign in to your AOL account, here’s where you can generate a password for 3rd-party apps that require passwords.

    82nd ranked

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  3. The New Update on AOL is not functional !

    I WANT MY OLD AOL BACK. We do not like the new update--it's inefficient, takes twice as long to do something simple, Now my feed is filled with ads that require a click to close. Bring back the former.

    908th ranked

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  4. Setting sorting email preferences

    it would be ideal if people could set the default for sorting of email to their own personal preferences.

    394th ranked

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  5. Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    554th ranked

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  6. Restore to Sent Box

    I accidentally deleted an item from the sent folder and then found I could only restore it to either a dedicated folder or put it in the inbox (where it doesn't belong). I created a special folder, but it would have been nice to just be able to send it back from where it came from (the sent folder). The AOL Support team on X (formerly known as Twitter) says that it's working as intended.

    908th ranked

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  7. Why Am I Being Forced To See A Grouped Email Inbox?

    WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…

    160th ranked

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  8. I want to see the send-to email address NOT his cute alias

    Used to be when I received email in my inbox I could not see the sender's email address--only his cute alias.

    You have FIXED that--now I can see the sender's email address.

    BUT--when I compose email and I enter the recipient's email address then THAT email address disappears and is replaced by the cute alias associated with that email address.

    I want to SEE the email address that I am sending to.
    If I am sending to ten email addresses then I want to SEE those ten email addresses--NOT ten cute aliases.

    That way I am certain that I have…

    908th ranked

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  9. 554th ranked

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  10. Je ne parle pas anglais!!! Traduction via google

    Revener à l'ancien mail!!!!!!!!!!

    174th ranked

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    1 comment  ·  Admin →
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  11. delete email in inbox

    how do I delete all in box email?

    908th ranked

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  12. Search new mail only

    Hello, AOL used to have a search function in the Advanced Options to search in the New Mail folder only - now it's BOTH new and old mail (New/Old Mail). This is terribly inconvenient as I wish to only search for items in my New mail inbox. Could we please separate the two?

    394th ranked

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  13. The new Mail format is worse than I thought

    I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.

    554th ranked

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  14. undo changes

    It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!

    554th ranked

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  15. Make it so I can auto-forward to a different email address

    AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.

    394th ranked

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  16. The window on the right that shows the sender info is totally worthless. There seems to be no way to get rid if it.

    Give an option to delete the sender info window from display and printing. It has little or no value added.

    394th ranked

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  17. Fonts

    Miss my comic sans font from old AOL mail. Would like more choices in fonts.

    68th ranked

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  18. STOP loading unread new mail. STOP IT!! I will load them for viewing when I want to view them.

    STOP loading unread new mail . I will select them when I am ready to read them. Sick of having to go back and mark it UINREAD!
    Horribly irritating.

    908th ranked

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  19. Are you seeping in more changes now--please stop!!

    First you change AOL from something that worked to something bad. Now, a few months into this mess, I cannot access emails without getting a malfunction notice and "click here" directive. AOL pls stop--just stop. Everything you do makes it worse. Who are you? What are you?

    394th ranked

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  20. It should be trivial to backup something so crucial. I cannot find anyway to do it.

    Allow us to backup email. If a way exists, don't hide it.

    554th ranked

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AOL Mail Norrin

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