AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1403 results found
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The Previous AOL worked very well for me. Go back or I will go to GOOG.
I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
Without reverting to the previous system, will be forced to move to another email system.680th ranked -
contacts issue
Contacts Suggestions not responding
965th ranked -
356th ranked
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My Idea is after
The answer to your question "How can we improve AOL Mail?"
the answer is just ONE
"GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"680th ranked -
My e-mail no longer spaces properly,,,,,,,,,,,,do to the ******* unwanted ads...............please fix!
Quit forcing ads down our throats............
309th ranked -
It is NOT an IMPROVEMENT when you REMOVE THE BASIC FUNDAMENTALS USED to Write an Email.
IN OLD AOL EMAIL, WE HAD...
A long list of FONTS to choose from
We had more options on SIZE OF FONT
Old AOL had a larger choice of COLORS of FONT to choose with the OPTION to ADD PERSONAL COLORS
We could place an email IN A NEW WINDOW!
We could CONTROL the SIZE of the WINDOW and the PLACEMENT
****When SENDING an Email, we typed the first few letters of the email addy and the EMAIL APPEARED. NOW a NAME appears. If we are writing an email, the NAME SHOULD NOT APPEAR IN THE SENDER BOX ....THE EMAIL…
519th ranked -
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
680th ranked -
keep standard version
Can not keep my aol account on standard and not able to move messages to folders on basic, kinda sucks !!!!!!!!!!!!!!!!!!!!!
680th rankedCould you elaborate on why you can't use Standard? Is your browser fully up to date?
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spam count display
Display the folder count against the Spam Folder -
The Spam Folder used to show the count of email in it. It currently does not. As a direct result, combined with AOL's apparently more aggressive spam filtering, messages have been accumulating in my spam folder without my realizing it. That means I have missed important messages because I did not have any reason to look in the spam folder!
Please, put the count of messages back in the left column for the Spam Folder.270th ranked -
Awful current system, if one can call it that is Primitive and quite 3rd World. Go Back to Classic
It doesn't matter how many requests are made to revert back to a world beating system, you will carry on with this 3rd World excuse for an email system. But you still solicit request on how to improve this awful system.
Quite why you do that , when you take not a jot of interest is quite sad.356th ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
174th ranked -
Confidential or Secure Messages
Can you add the ability to send Secure/Encrypted messages similar to Gmail's Confidential mail or Outlook.com's Encrypted Message?
I sometimes use my email to send/receive work related messages and having this ability would help. I currently have to use Gmail via SMTP to send these types of messages from AOL.
680th ranked -
Desktop Gold for Macintosh is needed ASAP
I have used AOL for a long time on all Apple Devices in "Mail" app and AOL Desktop and Mobile Mail. It now only works at "mail.aol.com". When using "Mail" your servers constantly disconnect.
680th ranked -
680th ranked
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965th ranked
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Fix your site; it's corrupted and not functioning
Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.
309th ranked -
Bitte auch in deutsch die Seiten
Warum ist rechts das kleine Suchfeld und auch diese Seite immer alles in englisch geschrieben.Es gibt doch auch genügend deutsche User.Ich bin 79 Jahre und lerne doch nicht englisch in diesen Alter.Ich bin von Anfang an bei AOL ,aber sowas gab es noch nie ,alles in englisch.
680th rankedVielleicht könnte das helfen? -
Please allow for smaller font in the inbox-
I see people asking for larger font- for some reason, even with large font turned off in my settings, i still have very large bold font in my inbox, meaning that i can only see a limited number of emails listed at a time. I would like the page to be closer to what i see when i am on Yahoo. (I recently changed from Yahoo because they got rid of their stationary, which is very important to me.) The two issues i have been having since my change over relate to limited viewing capacity on the screen when looking…
680th rankedThank you for using AOL Mail! Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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Adding contacts bug
Issue on adding contacts
- Needing to go incognito to add contacts
- using normal tab is not working.156th ranked -
Bring back the old e-mail. Just had a blank window that said that I have nothing to see here while it showed 9 new e-mails.
BRING BACK OLD EMAIL AND GIVE ME A CHOICE WHICH ONE TO USE LIKE IT USED TO BE.
127th ranked
- Don't see your idea?