1350 results found

1. Pop up that shows an e-mail was deleted

   When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen and NOT need to be closed out before selecting the delete option.

   When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen… more

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2. I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.

   I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.

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3. I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.

   I need to be able to block senders on my main AOL account. I don't have the option. My other screen names have it but not my primary.

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4. "Clean your mailbox"

   Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."

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5. do away with the need to get a code

   please stop the having to get a code for my emails it takes to long

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6. icon colors

   The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.

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7. Remove check marks after reading

   When using check box(s) to mark multiple emails as "Read", remove the check mark after executing. If the check mark remains after reading and you decide to delete some other emails, the emails that you just marked as "Read" will also be deleted.

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8. I would appreciate attachment preview/viewing be available in AOL Windows application.

   I would appreciate attachment preview/viewing be available in AOL Windows application.

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9. Delete Box Obstructs Actions--Revert to Former Display

   Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.

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10. HAVE YOUR FILTERS ACTUALLY WORK!!!

    HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING

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11. Re: AOL icon on yellow background

    I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.

    There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.

    Also AOL keeps saying that my email address is not recognised and it is not allowed to send or make comments.

    AOL should rectify the UK Division which does not take calls and one cannot get to them throuigh HELP either.

    Kind regards

    DR CLEMENT AKATENG MD

    I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.

    There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.

    Also AOL keeps saying that my email address is not recognised and it… more

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12. Status notification toast message covers action buttons

    The status notification messages that appear in the top center of the reading pain when you perform some action e.g. selecting more than one message, moving a message, deleting a message, etc. obscure the action buttons (Move, Delete, etc.) which requires the user to either A. wait until the message disappears on it's own or B. click to dismiss it if the user wants to use one of the action buttons.

    Scenario: I have a bunch of emails in the inbox from a newsletter that I want to select all, mark as read, and then delete. Here are the steps right now:

    1. Click the "select all" checkbox at the top of the reading pane
    2. Observe the status toast message "X messages selected" appear
    3. Either wait or click to dismiss the toast message
    4. Click the "More" button and select "Mark as read"
    5. Observe the status toast message "X messages marked as read" or something similar
    6. Again either wait or click to dismiss the toast message
    7. Click the Delete button
    8. Yet another toast message, covering the action buttons, appears

    This seems like bad UX, as it doubles (or more) the amount of time it takes me to complete my intended goal. I am sure there are additional scenarios to be found where the toast message interrupts the happy path of the user getting the thing done they're trying to get done.

    Some screenshots of the above example here:
    https://postimg.cc/gallery/zTSgmWz

    The status notification messages that appear in the top center of the reading pain when you perform some action e.g. selecting more than one message, moving a message, deleting a message, etc. obscure the action buttons (Move, Delete, etc.) which requires the user to either A. wait until the message disappears on it's own or B. click to dismiss it if the user wants to use one of the action buttons.

    Scenario: I have a bunch of emails in the inbox from a newsletter that I want to select all, mark as read, and then delete. Here are the steps… more

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13. I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER

    I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER

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14. larger font and less crowded emails on one page

    why did you change the size of the emails? I dont like the smaller version lettering or the amount of emails crammed on one page

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15. unsubscribe pop up message

    AOL suddenly pops up a "do youi want to unsubscribe from this sender" box for some email.
    This is HORRIBLE.
    
    1. I know how to mark a sender as spam and that's all I need to do.
    2. When I DO NOT WANT TO UNSUSBSCRIBE from a sender and respond NO, the next same sender email I open asks the stupid question again and again and again. This asinine.
    3. When responding NO, aol should remember that user is safe (as far as I am concerned, and that's who counts). Better yet, have a setting to disable this annoying popup ;message.

    AOL suddenly pops up a "do youi want to unsubscribe from this sender" box for some email.
    This is HORRIBLE.
    
    1. I know how to mark a sender as spam and that's all I need to do.
    2. When I DO NOT WANT TO UNSUSBSCRIBE from a sender and respond NO, the next same sender email I open asks the stupid question again and again and again. This asinine.
    3. When responding NO, aol should remember that user is safe (as far as I am concerned, and that's who counts). Better yet, have a setting to disable this annoying popup… more

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16. Disable keystroke to send

    On the web site, we need a way to disable using [Ctrl]-[Enter] keystroke to send an email. This can be inadvertently hit while writing an email, because [Enter] is used for new paragraphs and [Ctrl] is used for copy-paste. At the very least there should be a confirmation prompt before sending. When a half-written email suddenly sends itself, it is a horrible experience. Please prioritize this improvement.

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17. Not Receiving mails

    I am not receiving any mails post 1st August, 2025. Please help!

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18. Instructions to disable desktop notification "your aol mail settings are out of date" are invalid, no such setting exists.

    Notification popped up on its own when I was recording music, inserted a boinging sound, so I had to start over. Cannot disable the notification following the instructions, since "notifications" choice in more settings doesn't exist.

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19. the vacation mode is not working

    , i tried another browser,

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20. How to save/keep writing email font and size settings?

    After selecting the desired text font and size for writing emails, they are NOT saved...

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