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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1144 results found

  1. Email images and links are missing

    For some reason, images and links in emails disappear when I reply to the email or forward it. Also Emogies are gone. I don't see any settings that address this.

    394th ranked

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  2. new contact does not auto suggest

    new contact does not auto suggest

    394th ranked

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  3. on the Notifications page, add capability to identify which send emails will notify of arrivals.

    On the Notifications page, add capability to identify which send emails will notify of arrivals.
    When one or more sender emails are listed, only emails from those senders will trigger notifications.

    908th ranked

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  4. Select Emails to Mark as Read/Unread

    When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.

    908th ranked

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  5. When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox

    Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox

    174th ranked

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  6. CCing myself

    I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.

    908th ranked

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  7. Why do I need to sign in for feedback???

    Why do I need to sign in to submit feedback?

    I'm already signed in to see the feedback button in my mail view, so why do I need to "sign in" again?

    174th ranked

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  8. AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!

    I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…

    174th ranked

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  9. AOL shield pro is missing the send button

    AOL Shield pro is missing the send button

    908th ranked

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  10. Stop the Faded Blue Text, hard to read! Make everything in Black Text.

    Stop the Faded Blue Text, hard to read! Make everything in Black Text.
    Also, stop the large initials by names.

    394th ranked

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  11. Put Send Option Bar at the top of the screen

    Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.

    174th ranked

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  12. Not able to "move" email message to the "Sent" or "Draft" folders. Why?

    Not able to "move" email message to the "Sent" or "Draft" folders. Why?
    I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.

    394th ranked

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  13. move spam button

    Move the spam button away from all other buttons. I use a touchscreen computer and sometimes try to delete an email but since the SPAM button is so close to the delete button, I accidentally hit the spam button. Please move the spam button to be away from the others.

    394th ranked

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  14. Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name

    When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.

    908th ranked

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  15. Bad... And getting worse!

    I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…

    554th ranked

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  16. You don't listen or care.

    AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.

    554th ranked

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  17. Need to have more search/sort settings. It can't just have newest or oldest on top.

    Need to have more search/sort settings. It can't just have newest or oldest on top.

    261st ranked

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  18. i want 24 hour clock for all time indications within AOL to match everthing/everybody else.

    I want time on posted emails in 24 hour clock, not AM/PM to match everything else on my machine.

    908th ranked

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  19. "Remind me later"

    I have been saying 'no' FOR DECADES!
    STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    554th ranked

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  20. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

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