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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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1351 results found

  1. Why can my Love email send messages but not receive any emails?

    Why can my Love email send messages but not receive any emails?

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  2. Reporting

    Fake saying my AOL will be closed from:

    209.126.100.158 Fraud Risk High Risk ← Lowest Risk Highest Risk → 0 Fraud Score: 75 100 IP address 209.126.100.158 is operated by velia.net

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  3. Implement some obvious interface for disabling email forwarding

    Implement some obvious interface for disabling email forwarding

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  4. Please stop screwing around with my mail. It's not getting better!

    Please stop screwing around with my mail. It's not getting better!

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  5. auto respond to e-mail that contains link(s)

    the auto respond would state (we do not open or respond to e-mail(s) that contain link(s)

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  6. Notify members when logging out from other device

    Please have members notify when aol automatically signs out the access to the original device if accessing the email from other device, state or country.

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  7. Loss Of Newsletters

    I subscribe to a number of newsletters and they have not been showing up in my Inbox. There are two Newsletters in particular that I have received on Saturday that I have not received in at least 1 month. I have contacted the Newsletter publisher and they say they are being sent to my AOL email address. I checked my Spam list and the publisher's email are not amongst them. Why is AOL deleting them instead of passing them on to me?

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  8. fix what is making my computer slow, it's only with aol

    Only when I use or check aol, my computer gets very slow. No other email or site gives me that problem.

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  9. Contacts Missing

    My contact list has disappeared from my account. I have years of colleagues, family and friends I can no longer contact. Message says NO CONTACTS AVAILABLE. When I try to restore contacts, another message says, RESTORE NOT WORKING. TRY AGAIN LATER. Have called tech support twice in 3 days and had no solution.

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  10. GO BACK TO CLASSIC I DID NT CHANGE ANYTHING> I HATE CHANGE, ASK MY WIFE!

    GO BACK TO CLASSIC I DID NT CHANGE ANYTHING> I HATE CHANGE, ASK MY WIFE!

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  11. allow sorting by sender address

    Time was, we could sort on email address instead of just time received...
    please bring this function back

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  12. I am not getting emails from a mailing list

    I am a member of an external mailing list and am an authorized poster. However, when I send an email to the mailing list, my hosting company shows the forwarded email is sent to the mailing list recipients but they dot get the massage. It seems aol blocks the messages.

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  13. keep doing the same thing its perfect love the oldschool vibe yo

    no idea keep the same

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  14. deleted email not in recently deleted

    I received an email from no.reply.alerts@chase.com on July 11. On July 13th I deleted the email.....but it is not in my recently deleted email folder. Why?

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  15. GROUP BY CONVERSATION Toggle On or Off is NOT WORKING!

    This feature / setting option is not working! I do not want you to group my email threads. STOP doing it.

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  16. stop seeing alcohol ads

    I do not want to see ads for alcoholic items. I DO NOT SEARCH for them and do not understand why they pop up on my email screen. How can I stop this?

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  17. Font Size

    In AOL settings YOUR email settings do NOT match what I have chosen. If I choose 14 pt text it becomes 10 pt, 18 pt becomes 14 pt. NO fixes or solutions exist.

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  18. how about you only allow mail from contacts not from everybody/

    I TICK THE BOX FOR MAIL FRO CONTACTS ONLY BUT GET MAIL FROM GIRLS FOR HOOKMN UP AND FROM U,S,A STOP THE MAIL

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  19. Find my blocked senders

    I have lots of email addresses I've blocked over the years and one is attached to my cell phone account. I accidentally blocked it and now I cannot unblock it. I've been struggling for a year to get this fixed.

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  20. QR security thing does not work.

    More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.

    216th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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