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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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1220 results found

  1. Bring back old email format

    Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.

    140th ranked

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  2. blocking duckdns phishing email bombing

    duckdns is a free dynamic dns service being used to send out mass phishing emails.

    281st ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  3. Download contacts to CSV file is not working. Problem on AOL's end

    Please fix this feature so we can download or export contacts.

    915th ranked

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  4. someone else is using my identity name

    915th ranked

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  5. Poor contact list software, aweful!

    Poor contact list software! Can't edit a "list"
    of contacts
    ...and who wants to vote on an "idea"! what a joke, just fix the dang contacts software!

    915th ranked

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  6. provide email storage usage report

    Provide email users a link to display the storage usage of an email account. Providing a % usage of the allocated storage space.

    915th ranked

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  7. Get rid of the tabs that open after clicking on email please.

    When I click on an email, the right side opens up to add contact & I do not like this. I preferred the stacking of add to contacts, calendar, etc.

    915th ranked

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  8. Spelling Check is a joke. it is not working as it is meant to be.

    Spelling Check now is a joke. It does not work as it is meant to be.
    Aaron Stieglitz

    915th ranked

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  9. I've had AOL for years & never had a problem switching one account to the other (2) to check our emails & there are 2 listed. How do I do it

    I've had AOL for years & never had a problem switching one account to the other (2) to check our emails & there are 2 listed. How do I do it? I've never had this problem in the past.

    915th ranked

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  10. my aol mail will not load, do I NEED a aol application to load?

    My AOL MAIL will not load, do I NEED an application to load it. Ive been down for over a week now,? please help!!!

    915th ranked

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  11. why don't all emails show images? how to set? sometimes they are visible, sometimes not

    915th ranked

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  12. Jump through hoops to allow me to see my email. Sorry security works at both ends.

    Your picture game is a farce. You are the ones that took over Verizon email. Security is at both ends.

    915th ranked

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  13. This sign-in attempt was made on:

    I received this warning:This sign-in attempt was made on:

    Device
    chrome, windows nt
    When
    2 May 2025 at 13:47:20 GMT-07:00
    Where*
    California, United States
    172.58.211.41

    Didn’t sign in recently?
    Review your account activity and remove the devices and apps that you don’t recognise.
    https://login.aol.com/account/activity

    When I clicked on that link I got:
    Web Server Error
    Description: The host requested did not return the document correctly.

    WHAT SHOULD I DO?

    915th ranked

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  14. Can't respond to your email request because I don't use X or Facebook.

    It's too difficult to give feedback. AOL responded to a post I entered here with a request that I contact you via X or FB, but I'm not on them.
    Also, I don't want to pay to speak to an agent bc of a problem on your end.

    1215th ranked

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  15. WHY DO YOU FOOLS MAKE ME VERIFY MY 40 YEAR OLD ACCOUNT?!?

    MAY ACCOUN T IS 40 YEARS OLD. THE ONLY PEOPLE THAT ***** AROUND WITH IT ARE YOU CLOWNS

    915th ranked

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  16. Various "Star" colors

    Please allow for different "Star" colors I may star a message that may be regarding one topic - vacation versus another msg for a book publication. Since a star is only one color I can't filter out just the starred messages regarding one topic.

    915th ranked

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  17. Content of Saved Emails Disappears

    The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.

    915th ranked

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  18. Body of Saved Emails Disappearing Upon Sending

    The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.

    915th ranked

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  19. PLEASE,

    I WOULD LIKE TO SEE ALL EMAILS

    915th ranked

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  20. Stopping people from sending to 50 recipients in one day? Are you folks nuts? Instead of ******* us off and loosing business offer a new p

    Instead of loosing business, get a new plan so one can actually send to more than 50 recipients in a day. Been with you 38 years...but going to gmail as don't have negative returned mail syndrome from them

    915th ranked

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