AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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deleted mail timelines are too short please expand
deleted mail timelines are too short please expand
886th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
217th ranked -
17th ranked
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More steps to do the same thing is NOT an improvement.
Having things on the bottom and the top is NOT convenient. Having to search instead of scrolling to find the folder to put your emails in is NOT faster or user friendly. Having the send button on the bottom stinks. I liked everything across the top, easy to see and use. This format is atrocious.
18th ranked -
please go back to the system you had 3 days ago
go back 3days the new setup is lousy
580th ranked -
580th ranked
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Sorting By Subject
In basic mail, it's possible to sort the emails by subject. You need to put that back. I get alot of notifications from FFN.com, and need to be able to sort them that way, so that I can delete the duplicate ones.
422nd ranked -
Please notify your subscribers when you make a change in the format, otherwise we do not know if it is actually aol or a scam in our comput
Notify your subscribers when you make a change to the original format otherwise we do not know if it is a scam or aol. Communication is key to good relations between customer and provider. This kind of notice also saves a great deal of time and frustration when we as customers know the format has changed, instead of trying to figure it out through trial and error.
422nd ranked -
Allow email addresses to be viewed in the inbox
As any idiot, except AOL Mail, knows, the name of an email address can be spoofed. GIVE US THE ABILITY TO VIEW THE EMAIL ADDRESS. If some people want to see the spoofed name, let them keep the spoofed name. AT LEAST allow us the option to turn on the email address in the inbox listing.
44th ranked -
deletions of mail added back on by AOL in the total email count even though they are gone
When I delete (example) 14 new mail pieces, the count goes down, as it should, and a minute later it goes back up. Why? I try to stay below a certain # and what you say I have is not accurate when you add the deleted # of emails back on my total, it is not appropriate nor accurate. AND it is infuriating that what i have done is not controlled by me. I did not have this trouble on the old version. H E L P!! please.
422nd ranked -
Properly handle messages addressed to AOL email addresses
I am receiving bogus, perhaps phishing, messages that are addressed to AOL email addresses that start with my first name, but are arriving in my gmail Inbox. The most recent message was addressed to AltonLA@aol.com, with a Cc to AltonZh@aol.com. They were delivered to trippap@gmail.com, my gmail address. In general, other messages are addressed to Alton??@aol.com, where ?? represents two random characters, with Cc to Alton??@aol.com (different ??). I assume that, because the original To: is an aol.com email address, the message is first processed by AOL in it's servers and then sent out to other servers,…
580th ranked -
select more than 25 emails
Why can I only select and delete 25 emails at a time. If I search a sender then select all, it should select ALL of the email in my inbox for that sender.
340th ranked -
Quit putting up political people on my email account when I open up my email. I pay for your service! Put up an American Flag or Eagle ins
Put up an American Flag when I open my email. Not Obama or Biden or any other political figure
49th ranked -
Not sure why you changed it. Now I cannot make my lettering on my email any larger then they are, what gives
Go back to the OLD WAY
422nd ranked -
422nd ranked
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Auth 2.0 security is not fit for purpose
Since this system came about email on iphones has been sketchy to say the least, numerous account errors, mail not downloaded from server. Mail not syncing with the server across different devices. basically it is rubbish. Never had the issue before deleteing and re adding the account does nothing.
422nd ranked -
How dare you stop filtering incoming mail and offer to now do it for a fee. I have other providers that are FREE and do a better job free!
I am probably one of a very few people still paying for service. As a provider you are responsible for a certain amount of oversight and I dont think you should try to further monetize. What am I paying for after all
Free services all do this. What is my incentive to keep paying and getting service.580th ranked -
Hate new format
I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.
22nd ranked -
I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.
I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.
580th ranked -
how can I get rid of any story from CNN?
get rid of CNN
340th ranked
- Don't see your idea?