AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1266 results found
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Spelling Check is a joke. it is not working as it is meant to be.
Spelling Check now is a joke. It does not work as it is meant to be.
Aaron Stieglitz921st ranked -
security
Get rid of the stupid security challenges. If my sign-in and password are ok, I don't want or need any additional security challenges. It's time consuming, annoying, aggravating and entirely unnecessary. Also, while we're at it, you can get rid of the "sign up for free aol email" **** - if I'm signing in, obviously I'm already signed up. Another time consuming stupid unnecessary thing. If you think it makes you look more professional or like you're working harder, it does not. It's just an aggravating waste of my time.
921st ranked -
921st ranked
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I've had AOL for years & never had a problem switching one account to the other (2) to check our emails & there are 2 listed. How do I do it
I've had AOL for years & never had a problem switching one account to the other (2) to check our emails & there are 2 listed. How do I do it? I've never had this problem in the past.
921st ranked -
No Way to Remove Top Contacts that are Suggested
I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.
It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…
385th ranked -
my aol mail will not load, do I NEED a aol application to load?
My AOL MAIL will not load, do I NEED an application to load it. Ive been down for over a week now,? please help!!!
921st ranked -
If I pay AOL mothly I should not have to pay for Ad Free mail
If I pay you monthly I should not have to pay for Ad Free mail.
178th ranked -
921st ranked
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Jump through hoops to allow me to see my email. Sorry security works at both ends.
Your picture game is a farce. You are the ones that took over Verizon email. Security is at both ends.
921st ranked -
This sign-in attempt was made on:
I received this warning:This sign-in attempt was made on:
Device
chrome, windows nt
When
2 May 2025 at 13:47:20 GMT-07:00
Where*
California, United States
172.58.211.41Didn’t sign in recently?
Review your account activity and remove the devices and apps that you don’t recognise.
https://login.aol.com/account/activityWhen I clicked on that link I got:
Web Server Error
Description: The host requested did not return the document correctly.WHAT SHOULD I DO?
921st ranked -
Can't respond to your email request because I don't use X or Facebook.
It's too difficult to give feedback. AOL responded to a post I entered here with a request that I contact you via X or FB, but I'm not on them.
Also, I don't want to pay to speak to an agent bc of a problem on your end.1260th ranked -
WHY DO YOU FOOLS MAKE ME VERIFY MY 40 YEAR OLD ACCOUNT?!?
MAY ACCOUN T IS 40 YEARS OLD. THE ONLY PEOPLE THAT ***** AROUND WITH IT ARE YOU CLOWNS
921st ranked -
BRING BACK SORT BY SUBJECT. ADD SORT BY SENDER Z-A. KEEP SORT BY SENDER A-Z
PLEASE UPDATE AS ABOVE. THEN LEAVE IT ALONE. STOP MAKING UPGRADES THAT ELIMINATE NECESSARY FEATURES.
921st ranked -
Various "Star" colors
Please allow for different "Star" colors I may star a message that may be regarding one topic - vacation versus another msg for a book publication. Since a star is only one color I can't filter out just the starred messages regarding one topic.
921st ranked -
Ban Audio Ads
Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.
144th ranked -
Have Sender be one of the Sorting choices.
Sometimes I can sort by sender and today I can't. What gives?
I'm paying a LOT for AOL even though most everyone says I'm nuts for doing so, so THAT SHOULD be an option!1260th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
144th ranked -
Content of Saved Emails Disappears
The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.
921st ranked -
Body of Saved Emails Disappearing Upon Sending
The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.
921st ranked -
PLEASE,
I WOULD LIKE TO SEE ALL EMAILS
921st ranked
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