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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1521 results found

  1. music

    This automatic music playing thru your adds is pure BS stop it!

    1022nd ranked

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  2. mettre plus de themes

    j'aimerais plus de thèmes pour toutes les époques de l'année.

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  3. Fix this - every 1-2 minutes while I am writing

    Fix this - every 1-2 minutes while I am writing an e-mail on AOL Mail, the screen blanks out for an instant, I lose the last sentence I was writing and the cursor resets at the top of my message. What's going on? This is beyond annoying. This is NOT autosave.

    1022nd ranked

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  4. Personalize the icons at the top of the email window.

    Make it so that I can arrange the icons at the top of the email window, moving them oe removing ie Facebook.

    1022nd ranked

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  5. Dates of email messages listed in the inbox are now totally out of order. Even when I resort the dates, the dates are still mixed up.

    AOL changed the format again, and now I cannot get my inbox messages to line up chronologically. I have today's messages mixed with yesterday's messages and the messages from the day before, and so on. Re-sorting from "new to old" or from "old to new" does not solve the problem, as the messages just re-organize again, but in yet another mixed up order. I cannot trust that I have read all the emails on a given day, because there could be messages from that day wedged in with messages from other days. Beyond frustrating.

    1022nd ranked

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  6. 555th ranked

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  7. Why are my emails disappearing????????????????????????????????????

    Why are my emails disappearing????????????????????????????????????

    1022nd ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  8. WE WANT MORE!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!

    1022nd ranked

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  9. Emails about facebook postings

    Make it easier to change how one sees posts. I do not want to see them in my emails.

    1022nd ranked

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  10. Slow

    Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran

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  11. JUST CHANGE IT, PLEASE!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1022nd ranked

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  12. 1022nd ranked

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  13. notifications only for new mail in specific folder(s)

    Currently most email systems have no discrimination regarding when notifications are sent which is why I and many others turn off notifications totally. However there are often classes of emails that we would really want instant notification on arrival. This could be managed through the existing (excellent) email filter system such that when new email was filtered and ended up in the "Urgent" folder (for example) the notification would be sent. Otherwise non-urgent email would not be vying for my attention.

    1022nd ranked

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  14. Make email messages Wrap to fit window

    As it is, I must use bar to move far to right to see rest of lines. (They are not hidden by ad. or anything, just not in view.) Must move it right then left REPEATEDLY to read down through the email message.

    722nd ranked

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  15. McAfee Alert folder shows up after deleting it many times

    I have a McAfee folder on mail.aol.com and I deleted it more then 10 times but whenever I close the browser it re-appears. I tried it on Windows PC and iPhone, on safari and edge and regardless of where I try the folder still re-appears after deletion. AOL please fix this bug on my account as was tested over the phone with call center rep on multiple devices, in multiple ways.

    1022nd ranked

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  16. 1022nd ranked

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  17. HATE NEW AOL MAIL

    THERE IS NOTHING MORE TO SAY.

    2nd ranked

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  18. 15th ranked

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  19. Your Internet Is Offline

    This is getting Ridiculous!!!!!
    When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
    The Ads Should NOT Have The Control Of My Email Connection!

    60th ranked

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  20. Stop blocking Jewish World Review. You are blocking it before it gets to my inbox.

    You are deliberately blocking Jewish World Review, and if it manages to make it to my inbox, forwarded from another email account, you are labeling it as spam, repeatedly. Please white list this sender to make sure my subscription arrives daily.

    1022nd ranked

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