AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1141 results found
-
stop asking if I'm sure I want to log out
When I click Sign Out, stop asking me if I'm sure. I complained about this years ago but it's started again recently. It's not very likely that the Sign Out link will be clicked accidentally. We don't need any extra steps to accomplish simple tasks.
908th ranked -
filter doesn't work
Getting a lot of spam regarding products recommended by "Oprah". Set up a filter to route anything with "Oprah" in "from" to spam folder. It's not working, so I added "oprah" in subject and body to the filter. Still doesn't work. When multiple criteria are specified, the instructions don't say whether all criteria must be met, or just one of them, for the filter to work. Either way, it doesn't work.
908th ranked -
AOL-App suggests email adresses that I have deleted
If I want to write an email on my smartphone, AOL suggests three email addresses, including ones that I have deleted from my address book. How can I stop this?
908th ranked -
i can't recive any email !!!
why i can't recive any mail ???
908th ranked -
Excessive "verification code"
I didn't change devices. I just signed out because I have two emails. I do not want to have to sign in on an alternate device just to sign in on my computer. Stop forcing these Harassing emails you Liberals.
908th ranked -
Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts too hard to read especially so small
Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts are too hard to read especially now that everything is so small
908th ranked -
Emails sent to self and BCCd to multiple recipients arrive with headers without content while showing "sent" but not appearing in New Mail.
The new AOL Mail fails to deliver content but displays headers; while copies sent to self fail to list as new, but display as sent. This is disturbing and harmful for correct, efficient and timely communications.
908th ranked -
email text is small unreadable font
My email text suddenly changed to a small unreadable font even though Settings shows that Large Text is turned on. I now have to use a magnifying glass in front of my screen to select what to read and then go into edit mode via Forward or Reply and select 'Aa' to enlarge the font in order to read it.
I will truly appreciate your help in resolving this issue. Thank you!
Greg Price908th ranked -
Stop fleecing your users with a subscription plan to prevent deleting their emails
I have SO many different email accounts and phone numbers and somehow got no word that if I didn't log into my email account every 12 months, it would delete 20+ years worth of important emails. I understand server space is limited, but offering a paid plan that prevents this is nasty enough without giving people a chance to know how to prevent losing everything they've ever done.
908th ranked -
Hate new format
I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.
18th ranked -
I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.
I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.
554th ranked -
how can I get rid of any story from CNN?
get rid of CNN
318th ranked -
total waste of time
Texting me a code to access my email. What is the purpose??
908th ranked -
Clean up problems entering text in composing emails
Getting frequent semi-freezes during email composition, sometimes with requester asking me whether to wait or close program.
908th ranked -
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
554th ranked -
Wise saying
If it ain't broke, don't fix it. Words to live by...
19th ranked -
Ability to hide the subject, to, cc, and bcc fields when typing text
If the subject, to, cc, and bcc all have data, it only allows us one line to type the text. Why not allow us to hide or compress those fields when typing? My current workaround is to write the text first and, when done, fill out the subject, to, cc, and bcc fields.
908th ranked -
Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail
Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"
394th ranked -
block offensive email
SO once again aol is starting again to allow offensive email in my email, for along time no issue but now they turn down the blockage of these email and does nothing about them.
908th ranked -
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
394th ranked
- Don't see your idea?