AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1428 results found
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One should be able to make paragraphs drafting a reply using the return key.
One should be able to make paragraphs drafting a reply using the return key.
390th ranked -
preview
i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
thanks390th ranked -
Label
Why is my aol account labelled as, "Dating Time Club"?? How do I get rid of that?
390th ranked -
settings
allow me to single space rather than double space. Give me back my old version.
390th ranked -
How do I get rid of the Starred folder? I don't want it, I don't need it, I don't use it.
Get rid of the Starred folder. I don't want it, I don't need it, I don't use it.
390th ranked -
Bring back the counters for all the boxes not just the in box!
Bring back the counters for all the boxes not just the in box!
Ann390th ranked -
Preview Screen
PREVIEW SCREEN - We should be able to change the background color when viewing/previewing a photo. 18% gray, as it currently is, doesn't work. We should be able to add more contrast by choosing a black background.
390th ranked -
Add a “Reject / Bounce Sender” Option for Persistent Spam
Suggestion:
Please add an optional AOL Mail feature that lets users reject unwanted senders or domains at the server level, so future messages receive a genuine delivery failure indicating the address is unavailable to that sender.
This could be offered alongside Block Sender and Filters, with clear warnings and confirmation before activation. It would be especially useful for persistent spam because the sender would not simply see successful delivery to an active mailbox.
Please consider allowing users to create individual sender or domain-level “Reject/Bounce” rules while keeping their AOL address active for everyone else.
Thank you for considering this anti-spam…488th ranked -
aol help
i hate AOL!!!!!!!!!!!!!!!!! why the **** can't i log in the old fashioned way, i.e. using a password and not a pass key!!!!!!
488th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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new search engine is really bad
yahoo really bad
488th ranked -
what happened to the stock market index on the Home Page
The AOL Home Page used to show the stock market indexes but that has disappeared from the Business section all of a sudden. PLEASE put it back!!
488th ranked -
I am having severe problem with managing my contact list and lists. new important contacts I regularly interact with are not automaticalyly
Cannot add new contacts to my lists. Contacts I frequently interact with are not being automatically added to my contacts.
488th ranked -
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
488th ranked -
The ability to whitelist a domain
Please add the ability to whitelist email domains. I get voicemail to email notifications from my home phone which all go to spam. I have trouble receiving mail from vm.vonage.com and vm.slic.com
488th ranked -
488th ranked
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Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
488th ranked -
Page freezes when typing
When typing an email, the page constantly freezes. I have to refresh the page consistently.
Please resolve this issue, it's frustrating!488th ranked -
people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!
Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.
488th ranked -
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
488th ranked -
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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488th ranked
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