AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1144 results found
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Your so-called smart censorship is getting more and more difficult to figure out what it doesn't like. Make it give feedback so we can edit.
Your comment section is rejecting plain language now. I can't figure out why. There were no cuss words. Give feedback.
394th ranked -
problem
I posted a problem when the new upgrade went live. The problem is I can not always print my emails. Information is missing in the printing. This is a big problem and you said that you were working on the problem. Wondering if you still are working on the problem because it is still a big issue.
394th ranked -
The window on the right that shows the sender info is totally worthless. There seems to be no way to get rid if it.
Give an option to delete the sender info window from display and printing. It has little or no value added.
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Support two phone numbers for 2nd factor authentication
My wife and I share an aol email account. Your second factor authentication only supports one phone number for texting a code or 2 factor authentication. This of course won't work for us. If you supported use of two phone numbers, as other apps do, we could use your 2 factor authentication.
394th ranked -
Multiple clicks to open an e-mail
I'm really tired of needing to click on an e-mail twice to open it. I click on the message, then the subject line shows by itself in a new screen, then I need to click on it a 2nd time to actually open the e-mail. EXTREMELY IRRITATING!
394th ranked -
AOL (Calendar Invite)
After I'm logged in to my AOL mail account from my HP Envy Laptop, I'm unable to open any calendar invites which come via email. If I attempt to down load and open via in App (i.e., Word or Notepad), it comes up as untitled file with coding only. This has happened on two occasions from two different companies and I cannot view the calendar invite. I have gone through 2 tech support sessions and looked through aol calendar settings with no success.
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Why is it so hard to add a contact? Can't just type a new e-mail in
Just allow us to type an e-mail into an existing list
394th ranked -
not compatible with Windows 11 mail app
AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.
This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!
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Hard as heck to add names to contact list. Your IT personnel failed miserably!
Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.
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your "help" is really stupid
your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.
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No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email
There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL
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autocorrect spelling while typing
WHEN are you going to restore AUTOCORRECT SPELLING WHILE TYPING???? It works here. It is essential to have this function restored when typing an email. Four autocorrects just showed here as I was typing. Absolutely essential.
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The new AOL Mail format does not allow for editing addressees in the CC or BCC windows.
Please fix this fault or return to the old AOL Mail format.
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New Address Book
Your new Address Book is Horse ****!!! You eliminate the ability for us to separate the type of contact to a selected group of contacts. Attorneys, Bankers X type of customer, family, etc. You is the idiot that came up with this idea!! the secret to using a data base is to be able to sort it by predetermine sub lists. That is what we had. Some stupid decision maker took this away from us! That was a stupid move. It motivates us to leave you system!!!
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FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK
FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK. This means when client emails me and I am out of office or on vacation it just looks like I'm an *** or ignoring them. UGH. I can set it up but when I test it sending from a different email, no away message comes back.
394th ranked -
cannot move saved mail to old mail
Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.
Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.
394th ranked -
News article font Issue
Prefer a more solid looking font in news articles, etc., that can be enlarged.
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Remove the day of the week ie 'Today, Monday, Tuesday.. etc.
How can you eliminate days of the week ie 'Today, Monday, Tuesday.. etc.
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addional labels
Label the Reply, Reply All and Forward arrows. Helps old ***** like me.....
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Multiple Issues with New Email
I am listing most of the issues with the new email that I find aggravating, confusing or needlessly complicated
1) Address Book--seems to sort by default to First Name. WHen I switch it to Last Name, it eventually loses my sort and reverts to First Name
2) Address Book---why is "delete" not there when you are reading an email from someone and their info is in the sidebar. Even if you click on Edit, the "delete" option is not there
3) EMAIL---I have an auto sign to my emails that is my name and address. If I delete that manually,…
394th ranked
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