AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1144 results found
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Double vérification
La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.
394th ranked -
The format for writing an e-mail is limited ! I hate it!
Just very frustrated...limited space to see what I have written cannot see the send or draft boxes!! Cannot blame it on a current MAC 3 years old!
I cannot be the only person wi this problem.
394th ranked -
Where are your Christmas settings? Good grief!
No Christmas holiday settings? Shame on you
394th ranked -
Bring back Classic AOL
It's been months and I'm still not accustomed to this stupid new email system.
The old AOL was vastly superior.
394th ranked -
allow us to save our mail and saved folders on our computer harddrive or a external harddrive
allow us to save our mail and saved folders on our computer harddrive or a external harddrive
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How do I set email inbox to ask before sending mail to trash or recently deleted folder
How do I set email inbox to ask before sending mail to trash or recently deleted folder
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Sign In Process to Many Steps
Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.
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I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!
I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!
394th ranked -
PLEASE give us some holiday themes!
Pleasegive us holiday themes. Why is it so hard to do this? The older version gave us lots of holiday choices!
394th ranked -
OLDER EMAILS...WHERE DID MINE GO TO?
I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.
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why is email moving so slow this needs to be fix now
fix slow moving email or i will leve
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I would like to view my email in full width. Stop insulting me with your stupid graphic
I would like to read my mail in full width. Stop insulting me with your stupid graphic!
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Follow Up Attempt
Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..
Thank you,
<< Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>AOL team
394th ranked -
add capability to insert (not attach) pictures inline. My god, every mail engine on the planet can do this
what? I can't inline insert a picture? Even gmail lets me do that. Please add this. I cannot believe you've gone backward in time.
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Vulgar emails
Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.
394th ranked -
stop letting bored people change mail settings without asking individual permission. i cant get rid of the wonderful side bar
i can't see my email on my android phone now. The ones making these changes really don't care about keeping people using aol
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NEWS
TURN OFF YOUR LEFT WING PHONY NEWS
394th ranked -
You can improve your news feed by just telling unbiased facts and stop the left lean on all your stories. Quit censoring conservative remark
Stop leaning so hard left.
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Learn words. One of the options under spelling should be learn this word or add to my dictionary.
Some dictionaries have not caught up with current words. Emoji for example. Instead of ignore or another suggestion have an option to add to dictionary. Some proper names are not in a dictionary so we should be able to add them to our dictionary as well.
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Fix the slide bar on the right side of messages
Whenever returning from a link on the left side panel, to return to the New Mail option, the slide bar on the right side of the email list consistently scrolls down the list to items listed hours/days earlier. Please fix this fault to make the slide bar go to the top of the list where the most current item is listed. Thank you.
394th ranked
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