AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1375 results found
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preview
i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
thanks372nd ranked -
Label
Why is my aol account labelled as, "Dating Time Club"?? How do I get rid of that?
372nd ranked -
How do I get rid of the Starred folder? I don't want it, I don't need it, I don't use it.
Get rid of the Starred folder. I don't want it, I don't need it, I don't use it.
372nd ranked -
Bring back the counters for all the boxes not just the in box!
Bring back the counters for all the boxes not just the in box!
Ann372nd ranked -
Preview Screen
PREVIEW SCREEN - We should be able to change the background color when viewing/previewing a photo. 18% gray, as it currently is, doesn't work. We should be able to add more contrast by choosing a black background.
372nd ranked -
aol help
i hate AOL!!!!!!!!!!!!!!!!! why the **** can't i log in the old fashioned way, i.e. using a password and not a pass key!!!!!!
466th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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new search engine is really bad
yahoo really bad
466th ranked -
what happened to the stock market index on the Home Page
The AOL Home Page used to show the stock market indexes but that has disappeared from the Business section all of a sudden. PLEASE put it back!!
466th ranked -
I am having severe problem with managing my contact list and lists. new important contacts I regularly interact with are not automaticalyly
Cannot add new contacts to my lists. Contacts I frequently interact with are not being automatically added to my contacts.
466th ranked -
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
466th ranked -
The ability to whitelist a domain
Please add the ability to whitelist email domains. I get voicemail to email notifications from my home phone which all go to spam. I have trouble receiving mail from vm.vonage.com and vm.slic.com
466th ranked -
466th ranked
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Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
466th ranked -
Page freezes when typing
When typing an email, the page constantly freezes. I have to refresh the page consistently.
Please resolve this issue, it's frustrating!466th ranked -
people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!
Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.
466th ranked -
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
466th ranked -
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
…
466th ranked -
How dare you stop filtering incoming mail and offer to now do it for a fee. I have other providers that are FREE and do a better job free!
I am probably one of a very few people still paying for service. As a provider you are responsible for a certain amount of oversight and I dont think you should try to further monetize. What am I paying for after all
Free services all do this. What is my incentive to keep paying and getting service.466th ranked -
Why are Financial Institutions emails being blocked
I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.
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HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???
"SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!
466th ranked
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