AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1316 results found
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* @aol.com
Make the Emoji's large enough to make out what each one
looks like !!! Way too small!!!
Also, the Good nights, and Good mornings should be
consisted with current days .412th ranked -
Your search function is broken.
If I place a contact name in the search field, it only shows emal that was sent by that contact. It used to also find email that the contact was the recepient of an email. When there is an exchange of emails between me and the contact, I need to see ALL the emails going both ways. Also, your search doesn't seem to look for 'older' emails in all my folders. I can't manage my emails without this functionality.
412th ranked -
Contacts--editing is very complicated, now 5-6 steps instead of 2. Bring back the previous window for editing & deleting contacts.
Editing contact lists is now very complicated, 5-6 steps instead of 2, & it's difficult to find "edit", nowhere to click easily. Bring back the previous window for editing, which was so much easier & very obvious how to do it. Editing lists is impossible--I often want to delete someone from a list but not from the individual list. But the system won't let me do that. I am wasting SO MUCH TIME when I need to edit my contact lists. PLEASE CORRECT THIS!! Why do you change a good thing that works just fine??
412th ranked -
Search new mail only
Hello, AOL used to have a search function in the Advanced Options to search in the New Mail folder only - now it's BOTH new and old mail (New/Old Mail). This is terribly inconvenient as I wish to only search for items in my New mail inbox. Could we please separate the two?
412th ranked -
I have to log in Everytime I come to view my mail!
Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
for us to bypass (in the option tab) this login exercise, especially if we don’t log out!412th ranked -
The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour
Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.
Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.
Susan Van Zant
suvanzant@aol.com
760-315-0142412th ranked -
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
This platform is hard to read, hard to use, it is slow and the search is awful.
Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
Everyone hates AOL now.412th ranked -
default: want contact list sorted by last name default is sorted by first names
aol default is first name sort
412th ranked -
address book
i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.
412th ranked -
Autocorrect spelling WHILE TYPING!!!
When are you going to restore autocorrect spelling while typing - the way it was before you imposed this new (most difficult) format on us? My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
412th ranked -
New Aol Themes the current ones are boring
All of the current AOL themes are boring we need fun colorful ones and definitely more that go with the current season
412th ranked -
email: undo sent e-mail
undue sent e-mail
412th ranked -
Harder to tell if the email contains an attachment
In the old version, it was clear when the email contained an attachment. Now the attachment is below the text even if the email contains back and forth text. This new version of AOL is awful.
412th ranked -
move spam button
Move the spam button away from all other buttons. I use a touchscreen computer and sometimes try to delete an email but since the SPAM button is so close to the delete button, I accidentally hit the spam button. Please move the spam button to be away from the others.
412th ranked -
I would like to hold mail in Trash longer than 1 week. Can I change this?
I would like to hold mail in Trash longer than 1 week. Can I change this?
412th ranked -
Your so-called smart censorship is getting more and more difficult to figure out what it doesn't like. Make it give feedback so we can edit.
Your comment section is rejecting plain language now. I can't figure out why. There were no cuss words. Give feedback.
412th ranked -
your "help" is really stupid
your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.
412th ranked -
Separator horizontal line missing in reply email
Separator horizontal line missing in reply email
When replying to an email, there used to be a separator horizontal line between the email to which we were responding and our response. That line is missing in action.
The user must manually add a separator line by repeatedly typing dashes or equal symbols, which wastes time.
This is a FAILURE to follow usability standards.
Request:
Please return the AUTOMATIC separator horizontal line that was there before your failed attempt to make things better. Make the system like it used to be.
BTW, being Fortune 25 IT Manager and a college Business…
412th ranked -
Realize that thousands of your paying customers do not like your changes. As a business owner this is causing me no end of problems.Cannot c
Fix these problems PLEASE
Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manually. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.412th ranked -
cannot move saved mail to old mail
Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.
Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.
412th ranked
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