Skip to content

AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1300 results found

  1. Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.

    Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Kindly remove the lines on the left hand side whenever there are replies on an email.

    Kindly remove the lines on the left hand side whenever there are replies on an email.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. BIMI icons not appearing as advertised

    Please fix the missing BIMI icons.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. where are all the font choices for email

    more font choices for email...why did you take them away.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.

    The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Glitch line | Forward Email

    seeing multiple glitch lines in the left side of the screen, when forwarding an email to someone. If it's multiple forwarded emails, the left side lines are increasing, and the body of the emails are not in line.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. hate this new format

    hate this new format, every week i send out a group bible study email, what use to take less than 5 minutes by copy and paste now takes 30-45 minutes, this is driving me crazy!

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I want to delete all matching a search criteria at one time, not screen by screen.

    There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. "Suspicious message" message

    Change this -- to give the option to say the message is "okay" because the "Take Action" tab is not at all useful since it does not provide the option to verify that the message is okay. Thanks,

    This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Printing order online with NEW AOL

    GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
    When printing an order online, I cannot get the whole sheet to print becuz
    the right side New Mail, Read Mail, etc shows. So I get only half the
    information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Yahoo requires all senders to authenticate with either SPF or DKIM.

    Yahoo requires all senders to authenticate with either SPF or DKIM.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Customer would like to have a new more spaces for contacts in order for them to have more room for contacts.

    She has been a Premium member of AOL since its inception and uses if for her business. She has not switched providers. She believes that AOL can make an exception to the 1,000 contacts limit.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Dictionary Additions

    Can we get our custom dictionary back? And how about showing misspelllings in the email rather than having to go back and review??

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The box which appears on the right showing the name of a contact cannot be shrunk. I don't even want the name of the contact.

    Allow an option for shrinking or removing the name of the contact on the right side of the e mail frame.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We need BETTER default settings in Writing Emails

    B4 ur ****** recent changes, we could set DEFAULT font - with MORE FONTS to choose from! Also we could choose the COLOR of the font as default for composing emails. PLEEZ BRING THAT BACK!!!! Why on earth would ur company take that away? It was great, now it's not. WTF?

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. please fix it so that your HELP numbers recognize my 910-575-5475. As of now, they don't. So, if I need to call for HELP, I can't get throug

    I can't calll ANY of your HELP lines because the recording says they do NOT recognize my home phone number 910-575-5475.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Dumb Idea making you enter an email address into contacts when it use to do it automatically....

    I have been with AOL for 25 years and if you sent anyone an email it was logged in your address book automatically. Your tech team obviously doesn't understand business otherwise they would know time is money. I don't want to log every email I send as a contact in order to access the email again. I never though I would leave AOL but this is such a waste of my time.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Problems with Search Mail Function and Attachments

    Please include the Recently Deleted folder when searching for messages from a particular person. The searches I have been doing not only leave out messages from the Recently Deleted Folder, but also from other folders (Old, Sent). This is very frustrating. Also, please place the attachments on the bottom of the message that they are attached to, not at the bottom of the initial message. It is very confusing.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. How can I stop

    How can I stop the email from going to read main when the highlight stops on the new e mail. I dont always read the e mail right away and then it disappears when I dont want it to.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. show messages with attachments on message list with an icon

    Outlook shows a paperclip icon on messages that have attachments. AOL Mail needs to do something similar so we know to beware when opening. Or when searching it's obvious which ones we're looking for.

    643rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base