AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1448 results found
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Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there. We hate the stripes down the side of a forwa
Quit making changes. Today our logo keeps disappearing and a large gap of white spade is there instead. Very annoying. We still hate the stripes down the side of forwarded emails.
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When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.
695th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Bei AOL muss sich was ändern.
Ich schreibe Deutsch, ich brauche mehr als 8 Versuche mich anzumelden, jede Veränderung ist mühselig, gilt das gleiche, wie beim Anmelden, selbst das Feedback geben ist wie ein Kaugummi, der viel ist. Ich bin angemeldet und muss mich für das Feedback noch mal anmelden?
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695th ranked
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Ridiculous that Chat Support cannot see Open Support Cases
Had a Support Case by phone last night that I eventually solved - myself.
-Am on hold waiting for an agent - even though I am supposed to have premium support.
-So, I decided to try to Chat to have a Support Agent make a note under my case number that I had solved the issue.Chat said that they could not see prior Chats.
i questioned that and she said she could not see prior case numbers either (despite my providing her my case number.
THEN - when I asked her to forward my concern that she could not…695th ranked -
Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart
AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.
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Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
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reply font size to 12 pitch.
change reply font to 12 pitch.
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Problem help
when I move mail from the new mail folder to the folder files the email says it has moved..
but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
I can delete it but not move mail from new mail.I'm using a Samsung phone android operating system..
The only
this has been going on for 2+ weeks very frustrating?
I have been with AOL since 1995 the dial up days.. please help..695th ranked -
creating extra spaces or lines when forwarding and replying to an email
email creating spaces and lines when forwarding...please help
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switch accounts without signing out
Hi AOL, Been a user clear back from AOL dial up. Would love to switch between email accounts without having to sign out and back in. It worked on the old desktop. Any way to make it work on AOL.com/mail? I know it doesn't work that way now, but surely someone has a brainy way to make it happen ;-).
Thanks,
Cindy695th ranked -
imap password
i find aol very irritable to find answers. I had this problem once before and recall it being a nightmare to find the answer.
I am following various threads to do this again for my outlook app on PC and every thread tells me to go to security - generate password but i cannot find it from the web browser.
AOL is the pits when it comes to simplicity.
is there an idiot picture guide of where to find this password generator? I cant find viewing through pc browser.695th ranked -
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Jump through hoops to allow me to see my email. Sorry security works at both ends.
Your picture game is a farce. You are the ones that took over Verizon email. Security is at both ends.
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Emails & aol news
I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!
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Google
I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids
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Please keep AOL free!
I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK
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When deleting emails, the screen that asks "are you sure you want to delete...?" should be made an OPTION! Slows down deleting
When deleting emails, the screen that asks," Are you sure you want to delete...?" should be an OPTION! It makes deleting take so much longer. Any accidentally deleted email can easily be recovered by clicking on the "recently deleted email" link at the bottom. Please, please fix this!!
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Pointless
You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.
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why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
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