AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1420 results found
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Google
I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids
680th ranked -
Please keep AOL free!
I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK
680th ranked -
Page freezes when typing
When typing an email, the page constantly freezes. I have to refresh the page consistently.
Please resolve this issue, it's frustrating!680th ranked -
Pointless
You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.
680th ranked -
why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
680th ranked -
talk to a real person>
my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?
680th ranked -
680th ranked
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notification on desktop
On new message arrival, show the notification of the desktop.
680th ranked -
schedule send
add the option for schedule send and undo send in desktop webmail.
680th ranked -
AOL you are top professinal to colect JUNK mail everyday and you share with your customes ???
AOL now I know you are best friend with Mr.JUNK and you share with AOL customer everyday
680th ranked -
Pleawse see below relating to contacts
Listed contacts do not come up automatically, but "related contacts" who are totally unfamiliar to me pop up automatically all the time.
Please correct automatiuc pasting of people on the contact list and get rid of the "related contact" option.680th ranked -
Please make it easier to delete emails. Or make the little box bigger.
Please make it easier to delete emails. Or make the Box bigger.
680th ranked -
disable group by conversation
The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.
680th ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
680th ranked -
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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680th ranked -
You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
680th ranked -
access email saved on my pc without aol desktop gold
An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.
519th ranked -
Clicking on multiple emails requires too much precision.
I tend to select multiple emails for some action or another (typically deletion). The new mail is so fussy that if I don't push EXACTLY in the square, it opens the email and loses all the checkmarks I've already made. I'm not infirm. It's too fussy. And I hate it.
680th ranked -
Select and delete multiple filters at one time.
Select and delete multiple filters at one time.
680th ranked -
2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.
Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.
680th ranked
- Don't see your idea?