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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1104 results found

  1. 580th ranked

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  2. please stop annoying us suggesting contact every time I send an email

    please stop annoying us suggesting contact every time I send an email

    580th ranked

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  3. Previous content

    Using aol mail online in iPhone (app loads way too slowly to use functionally) I can no longer see the rest of the thread. It says “show trimmed content” but nothing is there, and where is show preview content. I want to see the original message and can no longer do that.

    580th ranked

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  4. I am 88 years old and have had AOL for 30 yrs. I don't want anything but my free email. It is my only way to keep up with old friends and bi

    I have old emails that are extremely important to me. I do not want to pay because I am 88 years old and on a limited budget. Surely you can allow me to keep this free email account! This account is like a diary to me and I know that many senior customers are as disappointed as
    I am.

    580th ranked

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  5. Moved emails stay in inbox

    I “move” emails to a file folder yet they remain in my inbox. This just started happening two days ago. What’s the problem?

    580th ranked

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  6. download data

    This account has been open since 1999. I goto download my data and there is nothing there? Where is my 20 plus years of data?

    580th ranked

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  7. Why doesn't copy & paste work with AOL Email anymore? It reduces the article's print to small size and totally will not copy the image. This

    Why doesn't copy & pasting of an article or recipe in an email not work anymore? i used to copy & paste recipes with an image and now when I copy & paste the print size is really small and the images will not print out.
    I have eye problems and this new format is causing me problems with my eyes because of the small print size!

    580th ranked

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  8. This new format impedes my ability to work!!

    Can no longer create a list. Can't look back at an old email while creating a new one without the new one closing. Can't find or edit lists.

    580th ranked

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  9. The email system is terrible now

    The new changes messed me up badly. I lost old mail. The way mail is managed means I have to exit to keep changes. I want to go back to AOL, not previous screen. Did the message get deleted or is it kept? How would I know?

    580th ranked

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  10. App password can not be created

    Generating App password sadly does not work for me. I am signed up for some days now and logged in every day to try. The error message: This feature is unavailable right now appears.

    580th ranked

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  11. cursor size

    Cursor Size: despite having an easily-visible cursor on my Linux Ubuntu desktop, when I open AOL MAil (or Zoho Mail), the cursor is tiny, faint, and very hard to see. Changing the size on the Desktop makes no difference. It would be great if AOL Mail allowed the user to choose the cursor size, shape and colour to suit them!

    580th ranked

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    1 comment  ·  Admin →
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  12. Traveling abroad- AOL personal verification code since I do not have phone service to get code.

    AOL code verification abroad blocks my access since I do not have phone service to get the code. Cruisers check email in ports since they cannot afford phone/internet service. AOL does not give a shiff blocking our access. Maybe providing option to use personal code instead the phone code, would solve this problem? It can be tragic if we cannot get important messages because of AOL courtesy.

    580th ranked

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  13. hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, amo

    hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, among new ones only. now when we do a search it gives us the result for everything.

    580th ranked

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  14. Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields

    Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields

    580th ranked

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  15. Marking emails safe and stop delaying them for 12 hours

    Your Spam detector keeps blooking emails that I receive from customers every day. It also holds it for 12 hours before sending it and then has a red highlighted area that says

    CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

    What happened to the CLICK HERE IF YOU KNOW IT IS SAFE option? it was on the old mail system for years - I need my reports on time not 12 hours later or in the spam folder.
    please give me a…

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  16. 580th ranked

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    1 comment  ·  Admin →
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  17. aol app wont open on iphone or ipad today, is this a known fault or just my devices?

    aol app wont open on iphone or ipad today, is this a known fault or just my devices?

    580th ranked

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  18. Can you initiate an interim re-login without completely kicking me out?!

    I sort of understand that you want to make sure logins are fresh for security reasons, esp for those of us who remain logged in for days at a time. The problem is that you simply kick me out to force a re-login, which is lazy and unnecessary. I'm working, I've got several items open, and I've got a contingent of 6-8 searches on tabs across the top (love that feature by the way) that I reference often. I will often launch a search as a reminder for something I need to address but don't have time at the moment…

    580th ranked

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  19. IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.

    Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.

    580th ranked

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  20. printing issue on the news article

    I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.

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AOL Mail Norrin

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