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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1481 results found

  1. Jump through hoops to allow me to see my email. Sorry security works at both ends.

    Your picture game is a farce. You are the ones that took over Verizon email. Security is at both ends.

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  2. Emails & aol news

    I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!

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  3. Google

    I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids

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  4. Please keep AOL free!

    I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK

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  5. When deleting emails, the screen that asks "are you sure you want to delete...?" should be made an OPTION! Slows down deleting

    When deleting emails, the screen that asks," Are you sure you want to delete...?" should be an OPTION! It makes deleting take so much longer. Any accidentally deleted email can easily be recovered by clicking on the "recently deleted email" link at the bottom. Please, please fix this!!

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  6. Pointless

    You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.

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  7. why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

    reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

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    1 comment  ·  Admin →
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  8. talk to a real person>

    my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?

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  9. 705th ranked

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  10. notification on desktop

    On new message arrival, show the notification of the desktop.

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    1 comment  ·  Admin →
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  11. schedule send

    add the option for schedule send and undo send in desktop webmail.

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  12. AOL you are top professinal to colect JUNK mail everyday and you share with your customes ???

    AOL now I know you are best friend with Mr.JUNK and you share with AOL customer everyday

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  13. Pleawse see below relating to contacts

    Listed contacts do not come up automatically, but "related contacts" who are totally unfamiliar to me pop up automatically all the time.
    Please correct automatiuc pasting of people on the contact list and get rid of the "related contact" option.

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  14. Please make it easier to delete emails. Or make the little box bigger.

    Please make it easier to delete emails. Or make the Box bigger.

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  15. disable group by conversation

    The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.

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  16. downloading emails in bulk

    If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.

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  17. access email saved on my pc without aol desktop gold

    An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.

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  18. Clicking on multiple emails requires too much precision.

    I tend to select multiple emails for some action or another (typically deletion). The new mail is so fussy that if I don't push EXACTLY in the square, it opens the email and loses all the checkmarks I've already made. I'm not infirm. It's too fussy. And I hate it.

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  19. Select and delete multiple filters at one time.

    Select and delete multiple filters at one time.

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  20. 2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.

    Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.

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AOL Mail Norrin

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