AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1420 results found
-
When are you going to sort this software out? Its got some decent features, but the implementation is a MESS
and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.
and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…
680th ranked -
windows xp
AOL Mail does not work with Windows XP.
I use the Firefox Browser on my Windows XP desktop.
In May 2024 I could see my emails using AOL Mail in the browser.
Now in June 2024 it will not show me all my emails.
I did open an email, but it would not let me close the email.
On the right side of the screen there used to be ads. Now that part of the screen is blank.
Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…680th ranked -
SORTING functions
you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!
680th ranked -
Give me the ability to delete my alias or at least hide it from sender and receiver. I had to pay to get absolutely no help; unacceptable!
Give the user the ability to delete the alias. I tried to delete and saved by changes only to have the alias reappear on my sender space in email. Now both my normal email id and my alias show to whoever I am sending email to. This is unacceptable and I want this alias to be hidden from everyone or completely deleted.
680th ranked -
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
680th ranked -
Kindly remove the lines on the left hand side whenever there are replies on an email.
Kindly remove the lines on the left hand side whenever there are replies on an email.
680th ranked -
BIMI icons not appearing as advertised
Please fix the missing BIMI icons.
680th ranked -
where are all the font choices for email
more font choices for email...why did you take them away.
680th ranked -
The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.
The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.
680th ranked -
Glitch line | Forward Email
seeing multiple glitch lines in the left side of the screen, when forwarding an email to someone. If it's multiple forwarded emails, the left side lines are increasing, and the body of the emails are not in line.
680th ranked -
I want to delete all matching a search criteria at one time, not screen by screen.
There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.
680th ranked -
"Suspicious message" message
Change this -- to give the option to say the message is "okay" because the "Take Action" tab is not at all useful since it does not provide the option to verify that the message is okay. Thanks,
This message seems suspicious...
It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.680th ranked -
Printing order online with NEW AOL
GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
When printing an order online, I cannot get the whole sheet to print becuz
the right side New Mail, Read Mail, etc shows. So I get only half the
information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????680th ranked -
Yahoo requires all senders to authenticate with either SPF or DKIM.
Yahoo requires all senders to authenticate with either SPF or DKIM.
680th ranked -
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
680th ranked -
Customer would like to have a new more spaces for contacts in order for them to have more room for contacts.
She has been a Premium member of AOL since its inception and uses if for her business. She has not switched providers. She believes that AOL can make an exception to the 1,000 contacts limit.
680th ranked -
Dictionary Additions
Can we get our custom dictionary back? And how about showing misspelllings in the email rather than having to go back and review??
680th ranked -
The box which appears on the right showing the name of a contact cannot be shrunk. I don't even want the name of the contact.
Allow an option for shrinking or removing the name of the contact on the right side of the e mail frame.
680th ranked -
We need BETTER default settings in Writing Emails
B4 ur ****** recent changes, we could set DEFAULT font - with MORE FONTS to choose from! Also we could choose the COLOR of the font as default for composing emails. PLEEZ BRING THAT BACK!!!! Why on earth would ur company take that away? It was great, now it's not. WTF?
680th ranked -
please fix it so that your HELP numbers recognize my 910-575-5475. As of now, they don't. So, if I need to call for HELP, I can't get throug
I can't calll ANY of your HELP lines because the recording says they do NOT recognize my home phone number 910-575-5475.
680th ranked
- Don't see your idea?