AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1300 results found
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643rd ranked
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Bitte auch in deutsch die Seiten
Warum ist rechts das kleine Suchfeld und auch diese Seite immer alles in englisch geschrieben.Es gibt doch auch genügend deutsche User.Ich bin 79 Jahre und lerne doch nicht englisch in diesen Alter.Ich bin von Anfang an bei AOL ,aber sowas gab es noch nie ,alles in englisch.
643rd rankedVielleicht könnte das helfen? -
Please allow for smaller font in the inbox-
I see people asking for larger font- for some reason, even with large font turned off in my settings, i still have very large bold font in my inbox, meaning that i can only see a limited number of emails listed at a time. I would like the page to be closer to what i see when i am on Yahoo. (I recently changed from Yahoo because they got rid of their stationary, which is very important to me.) The two issues i have been having since my change over relate to limited viewing capacity on the screen when looking…
643rd rankedThank you for using AOL Mail! Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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I do not like that AOL seemingly can change the layout without my permission. Am I correct that this is true? I like what I like, quit!
So, along with the annoying China based advertising, quit changing the layout format. Now the annoying ad's take up the top of the page each time I open up my email. So freaking annoying. Please stop. And no, I do not want to pay for "ad free" thank you very much.
643rd ranked -
where is send button
I usually cannot find the send button on the new AOL. This is absurd. If you wish to improve AOL as stated above then revert to the classic AOL, the one that existed before the big improvement.
After all these decades I am going to have to give up AOL mail and switch to Gmail. AOL is unreliable (can't send messages) and therefore useless.
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I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to
The new email format is AWFUL. It doesn't leave enough space to respond to emails. You have to go way down the page to answer and It's hard to find the area where you can send a reply. Whoever designed this new format did a disservice to AOL users. If it's weren't such a hassle to change to another server I'd leave AOL. Its email is terrible. I don't know why you even changed it in the 1st place. It is very user unfriendly.
643rd ranked -
Email shouldn't be a hassle. AOL's attempt to get my nonexistent cellphone number is a pain in the butt.
I'm all for email security, but once reading your emails becomes a pain in the butt it's gone too far. AOL's security prompt's are clearly a way to get my nonexistent cellphone number - they tell you this in the fine print. Stop the phishing AOL. How about allowing up to 40 character passwords? AOL was my first email address and is still my main email address but if it becomes a pain in the butt I'll have to change to a non pain in the butt site.
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AoL draft needs allow send, change, after recently sent several of same topic to same destination.
Need fix problem which stops changes, saving, or sending draft of same topic, to same destination of several recently sent. Seems system mistakes as already sent, although changed.
643rd ranked -
need to have the ability to change the size of the words
I need to be able to change the size of the letters/words so that I can read my emails. I have to print all my pages because I can't' see what it says. In settings thee is a place for it but I moved the button and it did absolutely nothing. There should be sizes there so that you can adjust the size easily.
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Hi, Is there a possibility for choosing the option where I receive notification when receiver opens it ?
Put in the option of a notification when receiver reads my email please.
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643rd ranked
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The new version is very very bad.It make things you never order to do! Please go back to the old version!!
It automatically marks emails as readed, although I never order to do that. When you mark it as new, it does not appear at once and I wonder, is it gone forever? After a while it appears suddenly...
That is not the way I want to handle important emails!!!643rd ranked -
What happened to my dictionary? Suddenly every email is filled with red squiggly underlines indicating a word is mispelled. When it is cor
What happened to my dictionary? Suddenly every email is filled with red squiggly underlines indicating just about every word is mispelled. When it is correct. How do I fix this?
643rd ranked -
Customer Service Tech is non existant unless you pay...
I just called for technical support and after what I thought was a great conversation with this customer service representative, she then proceeded to tell me the only way she could help me was with getting a paid service. I cant believe that. Im having a problem that is on AOL and I have to pay to have it rectified?! I've been using AOL for 20+ years and I've been adamant about staying with them but now I'll be leaving. This is a shame.
643rd ranked -
Printing Options
You cannot print an individual email from AOL mail when it is part of a thread. The other emails encroach on the page you are trying to print. After seeking AOL advice, I was told to make a PDF and edit!!! Not good and wasting my time. Can you look into issue.
643rd ranked -
Search function is close to useless
With classic aol I could find everything - search pulled up mails with a few words or person’s name. Now, if I don’t remember the email address, the exact name or the exact subject of an email I have received, I can’t find it. Have searched for emails I received or sent only 2 days ago and can easily spend more than 30 minutes trying to figure out which words will pull up the email. Sometimes I search using the name of a person I just wrote to and it does NOT show up. I have so many emails that…
643rd ranked -
You dinigreated what was a very good product. The originator of this idea for change is out of touch with the user's needs.
I have used AOL for over 20 years, however, I hate the latest reiteration, and I am looking to change to another email service unless you can mitigate the current issues.
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Compose vs Send
These two buttons should have different colors. For me, at least, it's easy to mix the two up, and having Send on the bottom of the email screen is counterintuitive.
643rd ranked -
i get stuck with the most recent email but can't reply to an earlier one in the thread- please assist - thank you
i get stuck with the most recent email but can't reply to an earlier one in the thread- please assist - thank you
643rd rankedYou should be able to use the reply/fwd buttons at the bottom of each message to chose a specific message in a thread
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AOL is unreliable and difficult just to send a simple message. It feels like you want us to quit usingit.
Make AOL work. It really is unreliable.
643rd ranked
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