AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1424 results found
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651st ranked
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make billing and cancel easier to find!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Locating my plan vs other plans and ability to cancel is virtually impossible to find. AOL continues to be most irritating and have never been at all pleased with it, but just stuck.
651st ranked -
Email change language
The email that I received turned to Greek in the computer, both on AOL Desktop Gold and AOL website. ALready did troubleshooting as necessary. ON the other hand, the same email on the phone is still in English. Even the preview of the email in the computer is in English but when opened, it goes to Greek.
651st ranked -
Adding or editing contacts is very cumbersome.
Adding new, or editing existing, contacts is very cumbersome. I always have to click "show 34 more". How about a spreadsheet format list, like excel, similar to what we used to have?
651st ranked -
More than one saved emails will send without the body message included.
Saved emails that are forwarded later will not include the message body if more than one copy is saved to be forwarded to different multiple recipients. Please fix this major fault.
651st ranked -
aub doncer modie en wit op zwart vormulieren als het can van aol mail en tv app veel lievs j.Kremer
Zeer critical
651st ranked -
When are you going to sort this software out? Its got some decent features, but the implementation is a MESS
and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.
and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…
651st ranked -
windows xp
AOL Mail does not work with Windows XP.
I use the Firefox Browser on my Windows XP desktop.
In May 2024 I could see my emails using AOL Mail in the browser.
Now in June 2024 it will not show me all my emails.
I did open an email, but it would not let me close the email.
On the right side of the screen there used to be ads. Now that part of the screen is blank.
Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…651st ranked -
SORTING functions
you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!
651st ranked -
Give me the ability to delete my alias or at least hide it from sender and receiver. I had to pay to get absolutely no help; unacceptable!
Give the user the ability to delete the alias. I tried to delete and saved by changes only to have the alias reappear on my sender space in email. Now both my normal email id and my alias show to whoever I am sending email to. This is unacceptable and I want this alias to be hidden from everyone or completely deleted.
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Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
651st ranked -
Kindly remove the lines on the left hand side whenever there are replies on an email.
Kindly remove the lines on the left hand side whenever there are replies on an email.
651st ranked -
BIMI icons not appearing as advertised
Please fix the missing BIMI icons.
651st ranked -
where are all the font choices for email
more font choices for email...why did you take them away.
651st ranked -
The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.
The Privacy Dashboard needs attention: it flashes up so quickly there is no chance to read anything let alone fill in any choices.
651st ranked -
Glitch line | Forward Email
seeing multiple glitch lines in the left side of the screen, when forwarding an email to someone. If it's multiple forwarded emails, the left side lines are increasing, and the body of the emails are not in line.
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I want to delete all matching a search criteria at one time, not screen by screen.
There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.
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Printing order online with NEW AOL
GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
When printing an order online, I cannot get the whole sheet to print becuz
the right side New Mail, Read Mail, etc shows. So I get only half the
information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????651st ranked -
Yahoo requires all senders to authenticate with either SPF or DKIM.
Yahoo requires all senders to authenticate with either SPF or DKIM.
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the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
651st ranked
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