AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1103 results found
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Signature on/off option
I want to be able to turn my signature on and off with a click when composing an email instead of having to go into settings. Thank you!
580th ranked -
better backgrounds
how about more and better backgrounds
580th ranked -
keep the email like it was
Old email was the best way. Give the people a choice!
580th ranked -
Stop the automatic link previews!
New email automatically inserts link previews when composing. That's not how email works. It isn't a blog post. Turn that nonsense off!
580th ranked -
It is NOT an IMPROVEMENT when you REMOVE THE BASIC FUNDAMENTALS USED to Write an Email.
IN OLD AOL EMAIL, WE HAD...
A long list of FONTS to choose from
We had more options on SIZE OF FONT
Old AOL had a larger choice of COLORS of FONT to choose with the OPTION to ADD PERSONAL COLORS
We could place an email IN A NEW WINDOW!
We could CONTROL the SIZE of the WINDOW and the PLACEMENT
****When SENDING an Email, we typed the first few letters of the email addy and the EMAIL APPEARED. NOW a NAME appears. If we are writing an email, the NAME SHOULD NOT APPEAR IN THE SENDER BOX ....THE EMAIL…
580th ranked -
contact list add comma separated email address
Allow multiple, comma-separated email address to be pasted into a contact list (WHY, in a LIST, implying the need for multiple email addresses, as opposed to a CONTACT, would AOL limit the add address field to MANUALLY TYPED ADDRESSES ONE AT A FREAKING TIME?????????????????) Jeez Cmon
580th ranked -
Spam Filter Broken
What has happened to the Spam filter? Legitimate email is getting inexplicably place in Spam while in the middle of an on-going conversation. On 25 April, a person we were communicating with via email, sent us a follow up message. This message went to Spam without our knowledge. The person sent 3 more follow up messages, each one expressing an increased level of frustration. We also sent 3 messages because we had not heard back from the person. Today we received a very snarky email in our inbox from that same person COMPLAINING WE WERE NOT ANSWERING HER EMAILS. At…
580th ranked -
Allow an email to be pinned to top of email inbox
If you have a time sensitive/important email, allow it to be pinned or moved to the top of the email inbox so it doesn't get shuffled down the list by new incoming emails.
580th ranked -
delete email in inbox
how do I delete all in box email?
580th ranked -
give option to dispense with "Unread" folder
Under my Inbox folder on the left-side menu in email, there is another folder called Unread.
Please give users an OPTION to completely DELETE that folder. It's of no use to me and probably many others.580th ranked -
Move the trash/delete icon back over to the left
Recently you moved the trash can button for each email into a column allllllll the way to the right, which makes it really hard to track which email I'm clicking on to delete. Just move it back to the left where it was. The most important thing to see when trying to delete emails is the SENDER, so why you would move any button to to interact with an email away from that information is beyond me, but it's obnoxious.
580th ranked -
dark mode for mail
How about an option for viewing email in "dark mode" for people with light sensitivity?
580th ranked -
Offline capture of mail prior to deleting
Dump mail to a file before permanently deleting from the email system. Provide some better-than-text format that would free up AOL disk space and allow personal data to be preserved.
580th ranked -
The former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
he former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
580th ranked -
Allow new format to have some of the good features of the Classic mail format.
In the old format I could search for a specific email. Sometimes I need to refer back to an old sent or received email.........the new format does not have that option and I am missing that feature.
Should have left format well enough alone!
Also had LOTS more stationary options when sending a "special" email.580th ranked -
SORT CONTACTS BY SURNAME AS A DEFAULT
IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT
580th ranked -
Need an AOL Functional Calendar
AOL calendar is NOT functional - I need my AOL email to be synchronized with a calendar invite where I can invite people into a calendar event just like you can do with outlook - this is a major short fall of AOL not having a functional calendar similar to that of outlook
580th ranked -
NEW AOL SUCKS BIG TIME. I SEE WHY SUBSRIBERS ARE QUITTING
BRING BACK OLD AOL
580th ranked -
Remove date rows from inbox
If you "sort" your email by "starred" and don't have any starred it will remove the date rows. So, it should be easy to program/include/provide email with out date rows as a view option. For now using the starred sort option is a work around for something that should be a formatting option. Thanks.
580th ranked -
MAKE IS SO I CAN PRINT DRAFT EMAILS!!!!!!!!!!!
I work for an old school lawyer who must have all emails printed in "draft" before I am allowed to send them. I really do not mind the new format BUT NOT BEING ABLE TO PRINT DRAFT EMAILS IS CRITICAL!
580th ranked
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