AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1448 results found
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News article font Issue
Prefer a more solid looking font in news articles, etc., that can be enlarged.
528th ranked -
addional labels
Label the Reply, Reply All and Forward arrows. Helps old ***** like me.....
528th ranked -
Multiple Issues with New Email
I am listing most of the issues with the new email that I find aggravating, confusing or needlessly complicated
1) Address Book--seems to sort by default to First Name. WHen I switch it to Last Name, it eventually loses my sort and reverts to First Name
2) Address Book---why is "delete" not there when you are reading an email from someone and their info is in the sidebar. Even if you click on Edit, the "delete" option is not there
3) EMAIL---I have an auto sign to my emails that is my name and address. If I delete that manually,…
528th ranked -
customer service
I talked to AOL twice. First time he didn't know how to allow me to copy my TO: emails to BCC: emails. 2nd call she was able to figure that out. But the real critical problem is I need to copy all my emails in my contact list (over 200) to Word and Excel. I was told I would have to copy each email (over 200 of them) to where I want them to go. I cannot believe that AOL doesn't have a function in this time of technology to do it simplier. I was able be do before your…
528th ranked -
Can't Send Email To Cell Phone
With Old AOL Email I was able to send a text message to a cell phone. As an example: 2123222935@vtext.com (for Verizon). I also can't add an email contact either. Why not? And this is better, go figure!
528th ranked -
NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (admin said use "box" near printer Icon but no such box!)
NEED SEPARATE WINDOWS or Pop out for Emails so I can compare multiple emails. (...previous admin said use "box" near printer Icon, but no such box exists...)
528th ranked -
Bcc
REALLY need to be able to set myself as a BCC. I use my phone, a tablet, and my desktop computer to access my email.
Impossible to have clear communication without this feature.
PUHLEEEEEEZE!!!!!
528th ranked -
everytime I search the send button
In classic the send button was on the top, I want it in the new version to.
When I finish with write the mail, I always push the new mail button.
I dislike that the send button is at the bottom.528th ranked -
message count
For some reason on the new mail, it no longer tells me how many E-mails I have precisely. on the older one it would tell me I had 7052 new E-mails, now it just says 7.1k, which isn't helpful if I want to use that number to figure out if I've gotten new mail or not, my desktop has plenty of room for a bigger number, can this please be returned to the way it was before.
528th ranked -
"Enter" key stopped working to add a line break. impossible to add new line and mail is now unusuable
For whatever reason, today, the "enter" key stopped working to make a line break to separate paragraphs, and I don't see another way to do it.
This makes it completely impossible to format emails and fundamentally breaks writing emails.
This needs to be fixed immediately
528th ranked -
Deleted items shouldn't show in the New Mail view.
Deleted items shouldn't show in the New Mail view. Mark them as read when they are deleted, or exclude that folder from the New Items view.
528th ranked -
AOL and Yahoo have been sold by Verizon to private equity firm, Apollo Global Management.
Good luck in continued service. New owners and budget-conscious.
528th ranked -
View raw
Nothing happens when I try to view the RAW MESSAGE! This was formerly called View Message Source. It's under 'More' and all your directions indicate it should work. Sorry - nothing happens when I click View Raw Message. This function is DOA in the new version. It's necessary to report SPAM!
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528th ranked
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Sorting Columns Gone? HELLO?
WHY did you remove our ability to sort our columns in the, or a, view that we've always used, are used to, prefer or find easier for us functionality wise? I don't want "stars", they were "flagged" for a reason, and I had that in the first column so I could easily see what I needed follow up on, or that needed responding to - I NEEDED to see my attachment column so I could search by attachments, now there's no attachment icon or column, and again - LOSS OF ABILITY TO sort columns as WE need them to be…
528th ranked -
messages fail to load
Not sure what is going on but each time I attempt to open aol messages using my computer, I keep getting asked to pick a theme and font. When I do, it says there is error and my selections don't save. On top of that, when I attempt to look at my messages, my emails don't load. It says an error occurred while trying to fetch messages. When I hit retry, I keep getting the same message.
528th ranked -
There should be a schedule feature sending mail... surprised that it doesn't exist
There should be a schedule feature sending mail... surprised that it doesn't exist.
528th ranked -
WRITE THE CEO
Write the CEO about the sorting, not keeping READ emails in your inbox and all of your concerns with the new AOL mail. If you cannot sort by sender or "sent to" how can you mass delete to keep your emails under control?
528th ranked -
wallpaper
let us add our own wallpaper or add more options to choose from
528th ranked -
Verification code
Why wont you support Apple for my verification code?
528th ranked
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