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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1300 results found

  1. 643rd ranked

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  2. 643rd ranked

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  3. Security and privacy - Blocked Address did not block

    Have an entry that used a * (wildcard) for Username with the domain name. Was entered in mid-January.
    Today, got an entry/E-mail in the SPAM folder.
    Is there a change in policy - Blocked users E-mail will be displayed?
    BTW years ago one could use a wildcard in the domain for senders that use same ID but change A domain character. Any plans to put the feature back?

    643rd ranked

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  4. Please make it easier to delete emails. Or make the little box bigger.

    Please make it easier to delete emails. Or make the Box bigger.

    643rd ranked

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  5. 643rd ranked

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  6. disable group by conversation

    The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.

    643rd ranked

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  7. downloading emails in bulk

    If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.

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  8. PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

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  9. Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.

    Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.

    Hi Ash,

    Thank you for your reply.

    As we mentioned previously, we investigated the issue and the system is working as designed.

    Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.

    Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.

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  10. access email saved on my pc without aol desktop gold

    An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.

    469th ranked

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  11. How dare you stop filtering incoming mail and offer to now do it for a fee. I have other providers that are FREE and do a better job free!

    I am probably one of a very few people still paying for service. As a provider you are responsible for a certain amount of oversight and I dont think you should try to further monetize. What am I paying for after all
    Free services all do this. What is my incentive to keep paying and getting service.

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  12. Select and delete multiple filters at one time.

    Select and delete multiple filters at one time.

    643rd ranked

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  13. 2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.

    Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.

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  14. HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???

    "SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!

    643rd ranked

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  15. 643rd ranked

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  16. Properly handle messages addressed to AOL email addresses

    I am receiving bogus, perhaps phishing, messages that are addressed to AOL email addresses that start with my first name, but are arriving in my gmail Inbox. The most recent message was addressed to AltonLA@aol.com, with a Cc to AltonZh@aol.com. They were delivered to trippap@gmail.com, my gmail address. In general, other messages are addressed to Alton??@aol.com, where ?? represents two random characters, with Cc to Alton??@aol.com (different ??). I assume that, because the original To: is an aol.com email address, the message is first processed by AOL in it's servers and then sent out to other servers,…

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  17. 643rd ranked

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  18. Allow a "back" button for mistakes

    Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.

    Please add an UNDO, REVERSE, or BACK button. This would be so helpful!

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  19. Permettez au gens que quand il veulent supprimer leur compte il puisse le faire

    Permettez au gens que quand il veulent supprimer leur compte il puisse le faire

    643rd ranked

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  20. Sidebar

    Sidebar is ridiculous

    643rd ranked

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