AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1323 results found
-
AOL précède ma saisie
Depuis quelques temps AOL n'obéit pas à ma volonté :
Dès que saisis une réponse à un mail, le système anticipe mon écriture et propose des mots ou des lettres que je ne veux pas écrire. Par ailleurs, lorsque je veux renommer un objet de classement, il m'impose des noms que je ne désire pas. Par exemple, si je veux nommer un objet de classement "ORGANIGRAM" il va m'imposer "ORGANIGRAMME". Si je tape "GRAM" il va m'imposer "HERBE"
C'est très nouveau comme bogue.504th ranked -
why can't I forward an email from gmail to aol?
I'm trying to forward an email from my gmail to my aol account, but it won't go through.
663rd ranked -
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.
663rd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Basic Mail
Basic Mail is no longer an option on settings. Bring back Basic Mail. New Mail is way too slow and not functional. You chat support is useless and had no information about this issue.
663rd ranked -
663rd ranked
-
Ridiculous that Chat Support cannot see Open Support Cases
Had a Support Case by phone last night that I eventually solved - myself.
-Am on hold waiting for an agent - even though I am supposed to have premium support.
-So, I decided to try to Chat to have a Support Agent make a note under my case number that I had solved the issue.Chat said that they could not see prior Chats.
i questioned that and she said she could not see prior case numbers either (despite my providing her my case number.
THEN - when I asked her to forward my concern that she could not…663rd ranked -
Case #313228806 Web site scam of money $96,000.00. Called AOL services to advise of the problem. They suggest I notify the bank/fraud depart
AOL Web site third add party scam of money. Called AOL services to advise of the problem. They suggest I notify the bank/fraud department.
663rd ranked -
Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
663rd ranked -
Allow me to block email from a specific country, e.g., *@*.de
I can block emails from @abc.de and *@xyz.de, but I can't block emails from *@.de. Why not?
663rd ranked -
Problem help
when I move mail from the new mail folder to the folder files the email says it has moved..
but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
I can delete it but not move mail from new mail.I'm using a Samsung phone android operating system..
The only
this has been going on for 2+ weeks very frustrating?
I have been with AOL since 1995 the dial up days.. please help..663rd ranked -
creating extra spaces or lines when forwarding and replying to an email
email creating spaces and lines when forwarding...please help
663rd ranked -
663rd ranked
-
Jump through hoops to allow me to see my email. Sorry security works at both ends.
Your picture game is a farce. You are the ones that took over Verizon email. Security is at both ends.
663rd ranked -
Emails & aol news
I DO NOT WANT TO SEE AOL NEWS WITH MY EMAIL !!! IT TAKES UP 1/2 THE PAGE NOW, YOU GUYS ARE IDIOTS !! I CANT READ THE EMAILS, NOW EVEN ENLARGED !! THE FORMAT YOH GUYS CAME UP WITH SUCKS!! & EVEN CHOOSING BASIC AOL--- SUCKS!! ACTUSLLY NO DIFFERENCE THAN THE NEWER VERSION-- OH, THE NEWER VERSION-- DOESNT EVEN GIVE YOU AN AREA TO LOG OUT!! ITS NO WHERE ON THE SAME PAGE !! LIKE I SAID-- YOU GUYS SRE IDIOTS !!
663rd ranked -
Google
I have had the same AO-**** email for over 25 years. you are using a Gmail I have had for 2 weeks to verify my AO-**** address. This is stupid on steroids
663rd ranked -
Please keep AOL free!
I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK
663rd ranked -
Page freezes when typing
When typing an email, the page constantly freezes. I have to refresh the page consistently.
Please resolve this issue, it's frustrating!663rd ranked -
Pointless
You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.
663rd ranked -
why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
663rd ranked -
talk to a real person>
my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?
663rd ranked
- Don't see your idea?