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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1289 results found

  1. give option to dispense with "Unread" folder

    Under my Inbox folder on the left-side menu in email, there is another folder called Unread.
    Please give users an OPTION to completely DELETE that folder. It's of no use to me and probably many others.

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  2. Move the trash/delete icon back over to the left

    Recently you moved the trash can button for each email into a column allllllll the way to the right, which makes it really hard to track which email I'm clicking on to delete. Just move it back to the left where it was. The most important thing to see when trying to delete emails is the SENDER, so why you would move any button to to interact with an email away from that information is beyond me, but it's obnoxious.

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  3. dark mode for mail

    How about an option for viewing email in "dark mode" for people with light sensitivity?

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  4. Offline capture of mail prior to deleting

    Dump mail to a file before permanently deleting from the email system. Provide some better-than-text format that would free up AOL disk space and allow personal data to be preserved.

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  5. The former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!

    he former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!

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  6. SORT CONTACTS BY SURNAME AS A DEFAULT

    IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT

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  7. Sorting Mail

    There needs to be a way to have the mail displayed automatically from OLD TO NEW, when signing in/reading emails on AOL. Also, there needs to be a way to sort by SUBJECT in the folders. This option disappeared with the so-called "upgrade" of the new AOL email.

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  8. 642nd ranked

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  9. Remove date rows from inbox

    If you "sort" your email by "starred" and don't have any starred it will remove the date rows. So, it should be easy to program/include/provide email with out date rows as a view option. For now using the starred sort option is a work around for something that should be a formatting option. Thanks.

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  10. idiots

    Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.

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  11. MAKE IS SO I CAN PRINT DRAFT EMAILS!!!!!!!!!!!

    I work for an old school lawyer who must have all emails printed in "draft" before I am allowed to send them. I really do not mind the new format BUT NOT BEING ABLE TO PRINT DRAFT EMAILS IS CRITICAL!

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  12. signon screen picture

    Can I change the picture on the sign-on screen? the one with the senior citizen mouth-breather is making me sick.

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  13. **** your new mail!

    **** your new mail!

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  14. Show Old Mail

    Show Old Mail

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  15. Make text formatting available and convienent again

    The new email is terrible, no text formatting option, how shabby. A total disappointment.

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  16. An alert when a specific sender emails me

    I only check my emails once or twice a day, but sometimes I get a rare important message that needs to be answered immediately. Can you have a feature that for specific important selected senders, I can get a text or a push notification on my phone if they message me? Thanks!

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  17. I have house listings being sent to me but the links do not work in this "new" AOL ...please fix it

    I have listings for houses being sent to me but the "links" to the properties do not work with this "new" aol ... please fix it

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  18. Your changes make it impossible to scan my emails and know who sent them. Need much more room for content and less borders!

    All other dislikes aside, one cannot scan the email list and determine who the sender is. Terrible.

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  19. type size is toosmall. I cannot see to read it. Why can't we adjust it back to a normal size that is easy to read?

    This is not a new idea. The type size on email is too small to read easily. If this does not get fixed, or a choice come available, I will be forced to go back to gmail. !!!!

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  20. select emails to remove

    Have a selection box next to the day listed, so the user can just click it to delete the entire days emails, instead of wasting time having to select each one. Additionally, I dont know why I am submitting feedback when I read other users' feedback that is similar it appears none of these feedback remarks get accomplished or improved.

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