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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1144 results found

  1. How do I delete a wrong attachment!!!!

    I have just attached the wrong file to an email and I can't delete it unless I delete everything I have already typed!!! What a superb improvement!!! Whoever is paying AOL programmers to ***** up what was a very KISS system ( Keep It Simple and Stupid) are getting their monies worth. I have never come across a program with so many problems that has been put out for use to the public and no notice is taken by the programmers to fix simple but glaring problems

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  2. Please bring back the old email format.

    Please bring back the older email format. Contact Groups are now much more difficult and many n0n-spam emails are being directed to my Spam folder. You are frustrating many, many people with your changes. Leave well enough alone.

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  3. Option to not trap spam emails.

    Make spam checking optional. Let me handle it in my PC's email app. I'm tired of waiting for emails only to find them hidden in YOUR spam folder!!

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  4. Classic back in live please

    Hello ""Support"" are you there ????? Hello , Hello ....Back to classic please

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  5. Awful current system, if one can call it that is Primitive and quite 3rd World. Go Back to Classic

    It doesn't matter how many requests are made to revert back to a world beating system, you will carry on with this 3rd World excuse for an email system. But you still solicit request on how to improve this awful system.
    Quite why you do that , when you take not a jot of interest is quite sad.

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  6. Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

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  7. 554th ranked

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  8. The new Mail format is worse than I thought

    I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.

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  9. undo changes

    It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!

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  10. Bad... And getting worse!

    I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…

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  11. You don't listen or care.

    AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.

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  12. "Remind me later"

    I have been saying 'no' FOR DECADES!
    STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  13. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

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  14. 554th ranked

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    1 comment  ·  Admin →
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  15. Fix your site; it's corrupted and not functioning

    Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.

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  16. Cannot resize photos Have to reformat text from other doccuments.

    You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
    Please Listed to your users!
    We cannot paste text into emails from Word without having to reformat.
    We cannot size photos pasted into emails any longer. Please fix.
    WAKE UP! We do not like these changes.

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  17. deconnexion automatique

    Comment deconnecter automatiquement mon compte après x mn de non utilisation ?

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  18. the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj

    the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform

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  19. loosing email a new feature of AOL new improved mail service!

    That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.

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  20. Fix the log in interface

    When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.

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