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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1144 results found

  1. An alert when a specific sender emails me

    I only check my emails once or twice a day, but sometimes I get a rare important message that needs to be answered immediately. Can you have a feature that for specific important selected senders, I can get a text or a push notification on my phone if they message me? Thanks!

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  2. STAYING SIGNED IN!!!

    I CLICK "STAY SIGNED IN" BUT YOU ALWAYS BOOT ME THE FVCK OUT!!!

    WHAT THE HAIL IS THE REASON FOR EVEN CLICKING THAT DAYUMM BOX IF YOU ARE JUST GOING TO BOOT ME BACK OUT, JERKS!!!!!

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  3. I have house listings being sent to me but the links do not work in this "new" AOL ...please fix it

    I have listings for houses being sent to me but the "links" to the properties do not work with this "new" aol ... please fix it

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  4. How can I eliminate Fox "news" stories from the feed.

    How can I eliminate Fox "news" stories from the feed.

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  5. Your changes make it impossible to scan my emails and know who sent them. Need much more room for content and less borders!

    All other dislikes aside, one cannot scan the email list and determine who the sender is. Terrible.

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  6. This is very stupid, every week you have to update the sign in, do better guys this never happen before

    This is very stupid, every week you have to update the sign in, do better guys this never happen before

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  7. type size is toosmall. I cannot see to read it. Why can't we adjust it back to a normal size that is easy to read?

    This is not a new idea. The type size on email is too small to read easily. If this does not get fixed, or a choice come available, I will be forced to go back to gmail. !!!!

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  8. select emails to remove

    Have a selection box next to the day listed, so the user can just click it to delete the entire days emails, instead of wasting time having to select each one. Additionally, I dont know why I am submitting feedback when I read other users' feedback that is similar it appears none of these feedback remarks get accomplished or improved.

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  9. Send//Save button

    Having the /Send button at the bottom makes it difficult, especially when there is a lot of text in the message. Please restore the Send button to the top. Also, it is dangerous to have the Save button next to the Delete button, as one could easily press Delete when intending to press Send.

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  10. silent in your response and fixes

    Seems many of us were BEGGING your help with the undesirable new format for aol. Now - all seems silent and no changes are evident. PLEASE restore autocorrect spelling while typing in the message field!! and YES, my computer settings and browser are set for autocorrect. In fact, it works FINE here in this field where I am currently typing. So why can't you fix it in the message field for an email? It is tedious and undesirable to fix spelling the "new and improved" way. You've got to be kidding! PLEASE RESTORE AUTOCORRECT SPELLING TO THE MESSAGE FIELD IN…

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  11. autocorrect spelling while typing

    I have submitted multiple requests to fix auto correct spelling while typing. When I am typing in THIS request field, autocorrect works. When I try it in an email, it DID work in the good old aol but not since you created this new format. My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.

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  12. Your new email organization is terrible.

    Your new email organization is terrible. Can't see the old, spam or recently deleted emails.

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  13. 554th ranked

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  14. I do not like giving my name and then being asked my preferred name

    When asked for my name and fill this out I resent being asked for my preferred name . Linda is my name. Female with a female name. I am old school and do not adore unicorns and rainbows. I am with the majority and will not bow to the minority.

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  15. Combining multiple Mailboxes under one sign-in page.

    I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.

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  16. color code messages

    Would like to assign different colors to different messages so I can quickly identify subject matter. For instance mail from personal friends and another color to business email or financial, etc.

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  17. 554th ranked

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  18. 9 out of 10 top rated suggestions are the same. LISTENING?!

    your customers have made their voices heard. when will you listen? all I want to do today is to access my email without having to give everything but my blood type. now that I have my account locked up for too many attempts I am even more furious

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  19. Allow embedding/inserting of images in email!

    The work-around is terrible ... the "attached" images are too small to see (what is now considered "large" used to be medium) ... and you must make it so that, after attaching an image it allows you to automatically return to that some picture folder since most attachments are a consectuive group of images! That's how it USED to work before your "improvements," and now it just reverts back to a random folder -- the one you were in BEFORE you started attaching, which means you must search for other images to attach from scratch rather than easily getting back…

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  20. Not fit for purpose.

    I can't tell you now much I hate what you've done with my email.

    The font is uncontrollable. If I choose the best of a bad lot, it doesn't stick.

    If I alter the spacing of my paragraphs, the font size shrinks for everything below that so my emails look as if they were sent by a 5 year old. It's embarrassing.

    If you refuse to change it back, which is obviously the case,. at least make sure this version works.

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