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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1215 results found

  1. make the curser bar bigger and visible

    to toggle down on emails the right bar needs to be visible and stop disappearing .

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  2. where are

    Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...

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  3. want to make my new password the default but cant find where to do it.

    want to make my new password the default but cant find where to do it.

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  4. subscription

    The Subscription button should also be available for more than the main email account. Documents, Pictures, Subscriptions and Travel for all email accounts not just the main account

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  5. comic sans

    prefer to write in comic sans. miss it. i suggest adding that. thanks. may switch back to classic so i can use comic sans.

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  6. how does one turn of the item identify option on cursor

    How does one turn off the cursor definition feature?

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  7. Barre de tâche des mails

    Avoir la possibilité de positionner la barre de tâches mail (déplacer-supprimer-spam) à gauche, au milieu ou à droite et de pouvoir positionner chaque élément individuellement

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  8. Change the contact function again

    Ich habe mich schnell an die neue Inbox gewöhnt, das gefällt mir sehr gut. Aber die Kontakte zu finden war in der alten Versions weitaus einfacher. In der neuen Version ist es eine umständliche Sucherei.

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  9. Opt out

    How do I opt.out of ads

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  10. Slow

    Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran

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  11. work

    tese

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  12. File height

    LIST OF FILE folders is only half the height needed.Fonts are cut in half horizontally. What happened?

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  13. Ads hijacking mail page

    When a customer is already PAYING FOR an email service that is FREE to others, we should not have ADS taking over/hijacking our mail pages! You will lose me as a PAYING CUSTOMER if this continues!

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  14. Poor email service

    When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
    This is happening in app..

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  15. AOL Please Fix

    When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
    This is happening in app..

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  16. Attachment disappears - PLEASE FIX

    I use AOL through chrome. When I send an email with an attachment, everything works fine.
    However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.

    Please fix this so the attachments are retained throught the thread of emails.

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  17. Help can't move email

    When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
    This is happening in app..

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  18. Please go back to be able to Block emails within the more 'drop down'. Using the method suggested is impossible without opening the email.

    Please go back to being able to Block emails within the more 'drop down'. Using the method suggested is impossible without opening the email.

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  19. How to remove 2-step authenication: 1) revert back to the basic verion (this removes the verification, then 2) download the current version.

    How to remove 2-step authenication: 1) revert back to the basic version (this removes the verification, then 2) download the current version

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  20. Allow me to block email from a specific country, e.g., *@*.de

    I can block emails from @abc.de and *@xyz.de, but I can't block emails from *@.de. Why not?

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