AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1479 results found
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FONT BLUE COLOR too light
THE BLUE FONT COLOR IS SO LIGHT IT CAN';T BE SEEN..GO BACK TO THE VIBRANT BLUE IN THE PREVIOUS AOL MAIL
705th ranked -
Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…705th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
705th ranked -
Sending emails from a list to the BCC box
When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.
705th ranked -
Allow last filter rule to put emails that don't match anything into same folder as "whitelist"
Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.
705th ranked -
HELLO YOU GOT E-MAIL
HELLO YOU GOT E-MAIL
705th ranked -
Able Contacts with multiple email addresses to be edited.
Able Contacts with multiple email addresses to be edited.
705th ranked -
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they wrote last month
705th ranked -
negative comment notification
Members receive a "like" email notice when a member likes the posted comment. How about receiving an 'thumbs down' notice as well?
705th ranked -
Keep As New
It would be incredibly helpful if selecting "Keep As New" would make the email in the In Box stay BOLD. Also, why did I have to go back to find the email in my Deleted items and then move it back to the In Box?
705th ranked -
Include horizontal page breaks and icon to include pictures in email
I send out a newsletter to the remaining veterans and their families of a WWII unit. I dislike the changes made to the AOL software. Before I could access a horizontal page break to separate the articles I send out but cannot find access to that feature on this new software. In addition, there used to be an icon to incorporate photos but that option is not available either. The changes are very frustrating and do not serve my needs!
705th ranked -
when creating an email I can't see the contact suggestions even if the contacts he is trying to send an email with is on the contact list.
When creating an email I can't see the contact suggestions even if the contacts I am trying to send an email with is on the contact list.
705th ranked -
you combined my aol mail with my wife's - diffeerent name- different passwords- Different sexes!! DUH!! WIFE- HUSBAND!!!
you direct MY wife's name to my account--- I called AOL but you want to CHARGE US FOR YOUR MISTAKE!!!- nOW EVERYTIME I WANT TO GET INTO MY ACCOUNT- i HAVE TO CALL AND GET A CODE!! wE ARE NOT ONE PERSON-- WE EACH HAVE OUR OWN NAMES AND PASSWORDS!!!!! AND YOU WON'T FIX IT!! YOU WANT TO CHARGE US - SO I CALLED THE pay PEOPLE AND THEY SAY THEY DON'T FIX THAT- AOL DOES. WHAT???????????????????????
705th ranked -
Email Search
Please, when searching for emails sent to an individual, ensure those emails also show up. Presently, you only show emails the person sent to the AOL subscriber. You do not show emails the subscriber sent to the individual.
705th ranked -
Email Search needs improvement
When searching for emails I send to someone (janedoe@aol.com) it will not show. It will only show emails janedoe sent. Pls allow the search to also show emails I (the aol subscriber) sent to her as well.
705th ranked -
Offer basic customer support for free or provide accurate info. in aol help.
Not requiring a paid account to answer a simple question like how to delete a contact. AOL's online help is of no help - there is no More option icon so I can then delete the contact.. Ive decided to go with another email account when I get a new computer and move to another state. All I need is simple email - nothing else. While your lifelock and other services could be usefull, why would I stay with AOL if this is how you 'help' your customers.
705th ranked -
I want to know how many emails I have. Why did you take that away? There was NOTHING wrong with the other format.
Return the number of emails we have posted above the messages.
705th ranked -
How to read two emails on same screen???
Sometimes you need to have two emails (or more) on screen to sort out something. Seems the layering of emails is with AOL Gold older versions. (it's been at least 1-2 yrs)
Is there a setting for this? Can't locate it. Thanks.705th ranked -
colors
COLORS suck!! So many people have commented about this. Why haven't you done something??? Please improve the colors by offering standard normal deep colors.
705th ranked -
pg down/pg up buttons
Please let the "Page Down" and "Page Up" buttons refer to the e-mail I am currently reading, not to the list of e-mails. But if it has to be in the list of e-mails for some people, don't add it to a never-ending list of features. This is because one fewer feature is worth more than convenience. Nice talking to you. P.S. Forums suck!
705th ranked
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