AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1447 results found
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10/12/23 ARRGH! GRRR! AOL says I can now customize default settings in Writing Email. INSTRUCTIONS R WORTHLESS
OMG AOL! Get it together! You emailed me that I can now customize default settings for writng emails - Well the instructions given are WORTHLESS! The preview is for Signature only which I don't ever use anyway. I see no change whatsoever in the body of the email. THAT'S what I want customized default settings for!
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why do we need an earthquake?
on the start page before going to mail the image shakes - bas idea
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can't get to inbox with one click
Glitch AGAIN! I can't just click on my inbox to get mail - I get an error message. After the error message, I have to click the inbox and it will take me to my mail. This periodically happens. Very frustrating. AOL is no longer the same.
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Go to Inbox695th ranked -
HOW ABOUT THE CALENDAR?
HOW do you get the calendar to put up a reminder every month?
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NEW EMAIL AGAIN SEARCH PROCESS TOO MANY STEPS!!!!!
CORRECT THE SEARCH PROCESS
TOO MANY STEPS!!!!!!695th ranked -
Show attachments at the top as before. Also unread emails are disappearing by itself into old mail folder. Fix this.
Unread emails are being put into old mail folder after a few days. Why is this? Please fix this problem. Also I do not like attachments showing up at the bottom of the email. I want them at the top as it used to be. If the email has long threads, I have to scroll down all the way to the bottom to verify attachment. This is just plain stupid. Please fix this as well.
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Please FIX the black side bar in emails. I CAN`T scroll down to read important content because the black bar disappears or turn everything
Please fix the black side bar to stay visible in my emails. It disappears and I cannot scroll down to read important information in my emails. This has been a terrible change in AOL mail. Aren`t you listening?????
This has been a major complaint for months now.695th ranked -
It should be trivial to backup something so crucial. I cannot find anyway to do it.
Allow us to backup email. If a way exists, don't hide it.
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Deleting and/or Editing Addressees in the CC/BCC Boxes
How can addressees in the CC/BCC boxes be deleted or edited? Please advise.
Thank you.695th ranked -
screen Format
How can I permanently put Calendar, note pad, settings etc vertically as what happens when you want to expand your view of the email.
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AOL Ideas Landing Page
Idea Page
Please consider adding dates to the topic-date created; date of the last comment and date of the last AOL response. It doesn't make sense to open each one individually to find something that may relevant today. Especially when there are several Ideas submitted for the same topic. Opening each one for basic information isn't helpful.695th ranked -
Only mark read if I have opened it not if the cursor lands on it
Stop making an email read just because the cursor lands on it. There are emails I want to take the time to read and I can't because the cursor lands on it and automatically makes it "read" and it vanishes. Now I can't even remember who it was from because I didn't notice. I used to have about a dozen emails I wanted to deal with later and now I have 3. I hate this!!!
It should only be marked read if I actually open it.695th ranked -
New random issue: Randomly, Enter and Backspace don't work
Browser version of AOL: Randomly, I sometimes can't type in my e-mail replies, then typing works again but hitting Enter doesn't. Then it effects the Backspace button.
It's bad enough that windows don't open separately anymore, forcing us to lose a LOT of real estate when writing e-mails, but now -- as of last week -- just randomly these things will just stop working Enter doesn't work. Backspace only works if I type NEW text (not if I place the cursor near EXISTING text). I have to RELOAD the page to make it stop. This happens randomly in Replies only…
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I start to compose an email response and find that the script I am writing is in one long line...how to change or amend what has been writt
Allow a humanoid to redesign the email page
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Iwant email address in the TO line not an image and name. Clutter and inefficient for composing.
Bring back email addresses in the To Line. No images, no "names"
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I'd like to be able to customize the order of the icons to the mail, example the trash icon i'd like to move it, it's no longer possible.
Please make it possible to move the icons in the mail, example the Trash icon. Let us decide what order we like the icons as before
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Multiple Emails Open If the Active Email Contains the Same Word
How can the long listing of emails with the same word as the active email be prevented from listing when opening a single email that contains that word, subject or email address? Please advise.
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Why I can't alphabetize my inbox
I don't like the New AOL look because you took away the feature to alphabetize the inbox
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