AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1298 results found
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AOL Ideas Landing Page
Idea Page
Please consider adding dates to the topic-date created; date of the last comment and date of the last AOL response. It doesn't make sense to open each one individually to find something that may relevant today. Especially when there are several Ideas submitted for the same topic. Opening each one for basic information isn't helpful.643rd ranked -
Filters
Please provide an option to Run the Filters once created. I've created rules but don't know when they will actually activate so I'm batching up the e-mails already in the In-box and taking the action I've created the filter to accomplish. I believe this feature existed in previous versions and may have been removed at some point.
643rd ranked -
Only mark read if I have opened it not if the cursor lands on it
Stop making an email read just because the cursor lands on it. There are emails I want to take the time to read and I can't because the cursor lands on it and automatically makes it "read" and it vanishes. Now I can't even remember who it was from because I didn't notice. I used to have about a dozen emails I wanted to deal with later and now I have 3. I hate this!!!
It should only be marked read if I actually open it.643rd ranked -
New random issue: Randomly, Enter and Backspace don't work
Browser version of AOL: Randomly, I sometimes can't type in my e-mail replies, then typing works again but hitting Enter doesn't. Then it effects the Backspace button.
It's bad enough that windows don't open separately anymore, forcing us to lose a LOT of real estate when writing e-mails, but now -- as of last week -- just randomly these things will just stop working Enter doesn't work. Backspace only works if I type NEW text (not if I place the cursor near EXISTING text). I have to RELOAD the page to make it stop. This happens randomly in Replies only…
643rd ranked -
I start to compose an email response and find that the script I am writing is in one long line...how to change or amend what has been writt
Allow a humanoid to redesign the email page
643rd ranked -
Iwant email address in the TO line not an image and name. Clutter and inefficient for composing.
Bring back email addresses in the To Line. No images, no "names"
643rd ranked -
I'd like to be able to customize the order of the icons to the mail, example the trash icon i'd like to move it, it's no longer possible.
Please make it possible to move the icons in the mail, example the Trash icon. Let us decide what order we like the icons as before
643rd ranked -
Multiple Emails Open If the Active Email Contains the Same Word
How can the long listing of emails with the same word as the active email be prevented from listing when opening a single email that contains that word, subject or email address? Please advise.
643rd ranked -
New AOL Mail inserting wrong email address
When typing the first few letters of my email address, the New AOL Mail is incorrectly completing it with an email address to another domain that I have never used on AOL, nor is it in my Contacts List. This forces me to manually type my correct AOL email address in the CC or BCC box. How does this happen and how can it be fixed?
643rd ranked -
Why I can't alphabetize my inbox
I don't like the New AOL look because you took away the feature to alphabetize the inbox
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Woke up today with a new folder in My Mail Folders called "Views". Don't want it/didn't ask for it/want to delete it . . . but can't!
Make additions like these optional - a simple "yes/no" click will do. OR an option to delete it altogether if it is dropped on me unsolicited!
643rd ranked -
not possible to open a word document in AOL!!!!! Feedback given several times. They will not change things. This is elementary.
I have to send emails to Outlook to be able to open a word attachment. Useless AOL. When will you catch up and do what people need?!!! Won't hold my breath!
643rd ranked -
how to print an email
I can't figure out how to print an email so that the whole message prints, not just a sliver of info on one side of the page. This new format stinks.
643rd ranked -
New Email...
I could not effectively copy the email address. I had to go to the Raw Message to copy the sender's email address
643rd ranked -
Please return the event button to the left side of the page. It was a great feature and is missed. Thank you.
Using the event button under the mailing section was always a great way to schedule the calandar. Now you have several extra steps to input these dates and it is hidden from the main mail page. Please restore this feature. Thank you.
643rd ranked -
So many flaws and quirks
It's hard to explain each and every flaw of this new email but it's a nightmare. Particularly when responding to an email, you have entire conversations so you have to scroll to figure out where in the middle of all this text that you are responding to (I have conversations grouped off). Another thing that is happening - if I look at an email and hit respond but change my mind, that "respond" is saved. (Not in Draft - it is saved within the email conversation even though I didn't send it.) So when I go back to that email,…
643rd ranked -
search does work in deleted items, in web version
The search does work in deleted items, in web version. I've tried several times. I know the email is there because I can scroll to it. But if I try to search using keywords in the email, it does not appear!!! Bad programming I guess!!
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It doesn't show the exact information that I'm searching.
I hate that it shows "me" as a sender or recipient rather than agunnison which is my email name.
I hate that advanced search wants a word as who knows what a keyword was for an email that may be several years old.
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delete buttons
Move the "Delete" buttons away from each other. To easy to delete emails by mistake if the mouse moves up a little and goes onto a highlighted email and the second delete option appears.
643rd ranked -
calendar
Have some option to make the fonts on the calendar bolder, some of us are sight impaired we are having seeing what is in the calendar.
643rd ranked
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