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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1448 results found

  1. Combining multiple Mailboxes under one sign-in page.

    I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.

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  2. 695th ranked

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  3. 9 out of 10 top rated suggestions are the same. LISTENING?!

    your customers have made their voices heard. when will you listen? all I want to do today is to access my email without having to give everything but my blood type. now that I have my account locked up for too many attempts I am even more furious

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  4. Allow embedding/inserting of images in email!

    The work-around is terrible ... the "attached" images are too small to see (what is now considered "large" used to be medium) ... and you must make it so that, after attaching an image it allows you to automatically return to that some picture folder since most attachments are a consectuive group of images! That's how it USED to work before your "improvements," and now it just reverts back to a random folder -- the one you were in BEFORE you started attaching, which means you must search for other images to attach from scratch rather than easily getting back…

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  5. Not fit for purpose.

    I can't tell you now much I hate what you've done with my email.

    The font is uncontrollable. If I choose the best of a bad lot, it doesn't stick.

    If I alter the spacing of my paragraphs, the font size shrinks for everything below that so my emails look as if they were sent by a 5 year old. It's embarrassing.

    If you refuse to change it back, which is obviously the case,. at least make sure this version works.

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  6. How do I delete a wrong attachment!!!!

    I have just attached the wrong file to an email and I can't delete it unless I delete everything I have already typed!!! What a superb improvement!!! Whoever is paying AOL programmers to ***** up what was a very KISS system ( Keep It Simple and Stupid) are getting their monies worth. I have never come across a program with so many problems that has been put out for use to the public and no notice is taken by the programmers to fix simple but glaring problems

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  7. Please bring back the old email format.

    Please bring back the older email format. Contact Groups are now much more difficult and many n0n-spam emails are being directed to my Spam folder. You are frustrating many, many people with your changes. Leave well enough alone.

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  8. Option to not trap spam emails.

    Make spam checking optional. Let me handle it in my PC's email app. I'm tired of waiting for emails only to find them hidden in YOUR spam folder!!

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  9. Bring back the highlighted feature

    Reply to only highlighted part of mail feature (bracketed by two vertical lines headlined in the reply mail)

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  10. 695th ranked

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  11. The new Mail format is worse than I thought

    I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.

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  12. Old Mail Reverting Back to New Mail

    Mail that has been read and moved to the Old Mail Folder after reading sometimes reverts back to the New Mail Folder, causing users to think that mail reverted in this way is actually New. Please investigate this misfunction and fix it. This will save users time, anguish and confusion.

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  13. 695th ranked

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  14. Default text does not work and now, testing links stopped working.

    Pleaase provide a way to ask questions. For example:

    Default text does not work and now, testing links stopped working. How do I fix it.

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  15. You don't listen or care.

    AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.

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  16. Cannot resize photos Have to reformat text from other doccuments.

    You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
    Please Listed to your users!
    We cannot paste text into emails from Word without having to reformat.
    We cannot size photos pasted into emails any longer. Please fix.
    WAKE UP! We do not like these changes.

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    1 comment  ·  Admin →
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  17. deconnexion automatique

    Comment deconnecter automatiquement mon compte après x mn de non utilisation ?

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  18. the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj

    the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform

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  19. loosing email a new feature of AOL new improved mail service!

    That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.

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  20. Fix the log in interface

    When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.

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AOL Mail Norrin

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