AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1446 results found
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preview
used to be an item on the left side that allowed us to hover over the number of emails in inbox to see if there was anything new/unread there. That option is gone and really just checking email has become an unpleasant battle with the new AOL. Improvement would be going back to old AOL. Sorry/not sorry.
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Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.
Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.
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Allow the ability to copy a list of emails from an existing email list and use it to create a new email
Allow a user to highlight all of the email addresses in an existing email and use them to create a new email to send.
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Mail settings
Under Reply mails, the most recent email should be the first thing you see when you open an email, not at the top all the older emails you have been receiving or sending to that person or on that subject. All the older emails could be at the bottom of the most current email.
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Please get rid of the keep as new email option and just keep every email new until moved or deleted.
Please remove the " keep as new " button and just keep every email new until they are moved or deleted.
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Please remove the are you sure you want to send without attachment. Many times It has not been sent and gone to draft. This is a problem
Please remove the are you sure you want to send without attachment. Many times It has not been sent and gone to draft. This is a problem. The amount of emails I send without attachments is like 90/10 % so I'd at lease like the option to remove that EXTRA step to send an email that for 30 years I never had to do
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How can I print just the content of the e-mail that I am sending?
How can I print just the content of the e-mail that I am sending?
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695th ranked
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Can no longer use the Windows 11 Email app to send a link you are on using AOL
At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?
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Give us CompuServe branding back!
I actually really like the new AOL Mail compared to the old version, but I really would like CompuServe branding for my CompuServe accounts! There is AIM, America Online, and AOL.com themes but no CompuServe themes available!
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back button
Previously, if one closed an email they were reading it would just go to Old mail, and user would be back in the New mail view.
But also, if one clicked the BACK Button when responding to an email, the email itself would be back onscreen and I could use a move function to file the email for later.
When I click Back in your "improved' interface it takes me back to the New Mail view and I have to then switch to Old Mail, highlight the mail and move it from Old. Triple the clicks from previous and NOT…
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Hey A$$h@l#s! Just put my mail in ONE place. Who asked you to put it in two boxes?!
That really sums it up. Just go back to old mail!
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695th ranked
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eMail windows
What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.
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About reading emails
The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.
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Why doesn't "save to draft" work??
Fix "save to draft", that's a great idea!!
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i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED
Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…
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the news screen is too big to view without scrolling
make the item sizes smaller as before
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pop up text with audio
Why is there an annoying and distracting dark grey text box that appears while I'm typing in mail ? It drives me crazy.
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When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
695th ranked
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