AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1216 results found
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644th ranked
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Can no longer use the Windows 11 Email app to send a link you are on using AOL
At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?
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Give us CompuServe branding back!
I actually really like the new AOL Mail compared to the old version, but I really would like CompuServe branding for my CompuServe accounts! There is AIM, America Online, and AOL.com themes but no CompuServe themes available!
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back button
Previously, if one closed an email they were reading it would just go to Old mail, and user would be back in the New mail view.
But also, if one clicked the BACK Button when responding to an email, the email itself would be back onscreen and I could use a move function to file the email for later.
When I click Back in your "improved' interface it takes me back to the New Mail view and I have to then switch to Old Mail, highlight the mail and move it from Old. Triple the clicks from previous and NOT…
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Hey A$$h@l#s! Just put my mail in ONE place. Who asked you to put it in two boxes?!
That really sums it up. Just go back to old mail!
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eMail windows
What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.
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About reading emails
The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.
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Why doesn't "save to draft" work??
Fix "save to draft", that's a great idea!!
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i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED
Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…
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the news screen is too big to view without scrolling
make the item sizes smaller as before
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pop up text with audio
Why is there an annoying and distracting dark grey text box that appears while I'm typing in mail ? It drives me crazy.
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When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
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let me control spam. you have flagged important email ONLY bills and i dont get them then they get deleted
i just discovered i cannot control spam filter. i believe important bills that only come in ermail form (which i hate) aol has flagged as spam then deletes?!
STOP the practice now please!644th ranked -
Accusé de reception
Si on avait la possibilité d'avoir un accusé de réception quand on écrit ce serait fabuleux.N'est ce pas possible que vous le mettiez?Merci.
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How can I organize the e-mail folders alphabetically?
Under the previous format the folders were organized alphabetically. Not so under the new format. How can I do this under the new format as there seems to be no logical order for my folders under the new format making it very difficult to find them.
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I'm getting Firefox not supported errors.
I'm getting Firefox not supported errors when using security key.
It was working a week ago.644th ranked -
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Auto mark spam as read
Can I just get an option/setting (on/off) that allows me to mark all new spam as read? All my email clients are constantly going off with notifications and badges due to the massive amount of spam. If they were auto-marked as read on the server, that alone would make things easier for me.
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receiving
I don't receive the message immediately!
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