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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1150 results found

  1. what happened to being able to custom position columns in mail. Don't like that this can't be done and the new column locations

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  2. eMail windows

    What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.

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  3. About reading emails

    The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.

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  4. Why doesn't "save to draft" work??

    Fix "save to draft", that's a great idea!!

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  5. i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED

    Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…

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  6. the news screen is too big to view without scrolling

    make the item sizes smaller as before

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  7. Verification code

    Why wont you support Apple for my verification code?

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  8. pop up text with audio

    Why is there an annoying and distracting dark grey text box that appears while I'm typing in mail ? It drives me crazy.

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  9. When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"

    When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"

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  10. let me control spam. you have flagged important email ONLY bills and i dont get them then they get deleted

    i just discovered i cannot control spam filter. i believe important bills that only come in ermail form (which i hate) aol has flagged as spam then deletes?!
    STOP the practice now please!

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  11. Accusé de reception

    Si on avait la possibilité d'avoir un accusé de réception quand on écrit ce serait fabuleux.N'est ce pas possible que vous le mettiez?Merci.

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  12. Message Deleted Popup

    Move Message Deleted box. Right now it pops up over the delete button and stays there. That makes deleting an individual email a 2-step process, since the box stays for a while. I need to delete the box that popped up for the previous deletion in order to delete the current email. Please move the box elsewhere.

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  13. How can I organize the e-mail folders alphabetically?

    Under the previous format the folders were organized alphabetically. Not so under the new format. How can I do this under the new format as there seems to be no logical order for my folders under the new format making it very difficult to find them.

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  14. I'm getting Firefox not supported errors.

    I'm getting Firefox not supported errors when using security key.
    It was working a week ago.

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  15. For any repeat email replies.... do you have any template email options... these stationary & gifs looks highly unprofessional and childish

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  16. Auto mark spam as read

    Can I just get an option/setting (on/off) that allows me to mark all new spam as read? All my email clients are constantly going off with notifications and badges due to the massive amount of spam. If they were auto-marked as read on the server, that alone would make things easier for me.

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  17. receiving

    I don't receive the message immediately!

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  18. make the curser bar bigger and visible

    to toggle down on emails the right bar needs to be visible and stop disappearing .

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  19. snooze

    please add a SNOOZE function to email

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  20. where are

    Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...

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