Skip to content

AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. Fix new aol mail to make it possible to add new contacts. I've tried it in 3 browsers and 2 computers. Call the help line.Had to switch back

    I tried to add a contact to a list in new aol mail on 2 computers and 3 browsers to no avail. Went into help and found instructions that were impossible to follow. Called the help line and was told all my browsers needed to be cleaned, even in a one week old computer. Switched back to old aol mail and added the contact in 2 minutes. FIX new aol mail PLEASE!

    580th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. comic sans

    prefer to write in comic sans. miss it. i suggest adding that. thanks. may switch back to classic so i can use comic sans.

    580th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. how does one turn of the item identify option on cursor

    How does one turn off the cursor definition feature?

    580th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Barre de tâche des mails

    Avoir la possibilité de positionner la barre de tâches mail (déplacer-supprimer-spam) à gauche, au milieu ou à droite et de pouvoir positionner chaque élément individuellement

    580th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Change the contact function again

    Ich habe mich schnell an die neue Inbox gewöhnt, das gefällt mir sehr gut. Aber die Kontakte zu finden war in der alten Versions weitaus einfacher. In der neuen Version ist es eine umständliche Sucherei.

    580th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. No Facebook Account

    Many netizens avoid social media accounts, such as Facebook. AOL support representatives should work with AOL.mail users within the AOL domain with already registered and known AOL email addresses. Posting an AOL email address on Facebook is not possible without a Facebook Account. Please reconsider and modify your request.

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. case number: 24454430

    case number: 24454430

    member has been saving a composed mail and after she saved it, some contents of the mail she composed was not showing anymore. only the first line of the mail she composed was showing. during the session ts;

    1. used a different browser ( from edge to google )
    2. cleared cached and cookies
    3. refreshed the computer
    4. changed the viewing settings into unified
    5. used incognito window and opened the mail ( same results)
    6. checked the highlighted colors from white to black ( same results )
    7. log out and log back in after clearing the cache and browsing history of…
    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. AOL IS VERY BIASED

    STOP YOUR BIAS AGAINST CONSERVATIVES, THE RIGHT, VERY TIRED OF ALL THE B.S!

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. VERY BIASED

    STOP YOUR BIAS AGAINST CONSERVATIVES, THE RIGHT, VERY TIRED OF ALL THE B.S!

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. stop stringing emails .. I lose emails iin the process

    Although stringing together prior sent and received emails together with same posters, the process produces redundant messages and ones I want get lost in long strings . how do I stop this from happening?

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I keep getting message you are closing my email. I have not sent any spam but it says i have

    scan emails with this kind of information in it and destroy it before we have to read it

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. This is so frustrating, I cannot send an email at all. The ads are linked to our email so we are spammed immediately. Go back to basic email

    Go back to basics and stop competing with other news services. Also, stop selling our information! These unsolicited ads are annoying and waste my time deleting over 100 a day!!

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Change picture of the pedestrian looking guy to something beautiful!!!

    Change the picture on the opening page to a beautiful nature image. perhaps a magnificent tree.

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Pleawse see below relating to contacts

    Listed contacts do not come up automatically, but "related contacts" who are totally unfamiliar to me pop up automatically all the time.
    Please correct automatiuc pasting of people on the contact list and get rid of the "related contact" option.

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Leave email format alone!

    Go back to the old email format. I will decide how to organize the incoming mail IF I want to. I don’t need anyone else doing it for me!

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Sent email is not showing up in Sent window.

    Emails sent to myself and BCC recipients arrives in the New Mail windows but fail to arrive in the Sent Mail window. Please advise.
    Thank you.

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. go back to the original mail

    go back to the old mail

    886th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base