AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1292 results found
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where are
Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...
643rd ranked -
want to make my new password the default but cant find where to do it.
want to make my new password the default but cant find where to do it.
643rd ranked -
subscription
The Subscription button should also be available for more than the main email account. Documents, Pictures, Subscriptions and Travel for all email accounts not just the main account
643rd ranked -
comic sans
prefer to write in comic sans. miss it. i suggest adding that. thanks. may switch back to classic so i can use comic sans.
643rd ranked -
how does one turn of the item identify option on cursor
How does one turn off the cursor definition feature?
643rd ranked -
Barre de tâche des mails
Avoir la possibilité de positionner la barre de tâches mail (déplacer-supprimer-spam) à gauche, au milieu ou à droite et de pouvoir positionner chaque élément individuellement
643rd ranked -
Change the contact function again
Ich habe mich schnell an die neue Inbox gewöhnt, das gefällt mir sehr gut. Aber die Kontakte zu finden war in der alten Versions weitaus einfacher. In der neuen Version ist es eine umständliche Sucherei.
643rd ranked -
last 7 days
The search filters "last 7 days" and "last 30 days" do not include the current date. The filter should include the current date. I have to modify it every time.
928th ranked -
Blocked addresses continue to show up! Old mail and New mail are useless. My old mail has current and new mail has old. ????
Blocked addresses continue to show up!
Old mail and New mail are useless. My old mail has current and new mail has old. ????
Before you start something new, run some testing to see how other things are affected.928th ranked -
Pop up that shows an e-mail was deleted
When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen…
928th ranked -
Remove check marks after reading
When using check box(s) to mark multiple emails as "Read", remove the check mark after executing. If the check mark remains after reading and you decide to delete some other emails, the emails that you just marked as "Read" will also be deleted.
928th ranked -
I would appreciate attachment preview/viewing be available in AOL Windows application.
I would appreciate attachment preview/viewing be available in AOL Windows application.
928th ranked -
Delete Box Obstructs Actions--Revert to Former Display
Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.
928th ranked -
HAVE YOUR FILTERS ACTUALLY WORK!!!
HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING
928th ranked -
Re: AOL icon on yellow background
I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.
There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.
Also AOL keeps saying that my email address is not recognised and it…
928th ranked -
Status notification toast message covers action buttons
The status notification messages that appear in the top center of the reading pain when you perform some action e.g. selecting more than one message, moving a message, deleting a message, etc. obscure the action buttons (Move, Delete, etc.) which requires the user to either A. wait until the message disappears on it's own or B. click to dismiss it if the user wants to use one of the action buttons.
Scenario: I have a bunch of emails in the inbox from a newsletter that I want to select all, mark as read, and then delete. Here are the steps…
928th ranked -
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
928th ranked -
larger font and less crowded emails on one page
why did you change the size of the emails? I dont like the smaller version lettering or the amount of emails crammed on one page
928th ranked -
Disable keystroke to send
On the web site, we need a way to disable using [Ctrl]-[Enter] keystroke to send an email. This can be inadvertently hit while writing an email, because [Enter] is used for new paragraphs and [Ctrl] is used for copy-paste. At the very least there should be a confirmation prompt before sending. When a half-written email suddenly sends itself, it is a horrible experience. Please prioritize this improvement.
928th ranked -
Not Receiving mails
I am not receiving any mails post 1st August, 2025. Please help!
928th ranked
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