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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1142 results found

  1. stop asking if I'm sure I want to log out

    When I click Sign Out, stop asking me if I'm sure. I complained about this years ago but it's started again recently. It's not very likely that the Sign Out link will be clicked accidentally. We don't need any extra steps to accomplish simple tasks.

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  2. filter doesn't work

    Getting a lot of spam regarding products recommended by "Oprah". Set up a filter to route anything with "Oprah" in "from" to spam folder. It's not working, so I added "oprah" in subject and body to the filter. Still doesn't work. When multiple criteria are specified, the instructions don't say whether all criteria must be met, or just one of them, for the filter to work. Either way, it doesn't work.

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  3. Saved Drafts Message Bodies Disappear

    Emails that are saved as drafts overnight delete the message body. Please fix this fatal error

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  4. AOL-App suggests email adresses that I have deleted

    If I want to write an email on my smartphone, AOL suggests three email addresses, including ones that I have deleted from my address book. How can I stop this?

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  5. 2 authorazitions

    im friggen 70 yrs old, why do I canstantly have to carry my phone around just to get email. Constantly have been asked for the last two months, tired of it

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  6. i can't recive any email !!!

    why i can't recive any mail ???

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  7. Excessive "verification code"

    I didn't change devices. I just signed out because I have two emails. I do not want to have to sign in on an alternate device just to sign in on my computer. Stop forcing these Harassing emails you Liberals.

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  8. Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts too hard to read especially so small

    Bring back font type and size again. I can't see my emails as I'm typing. Sans serif fonts are too hard to read especially now that everything is so small

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  9. Emails sent to self and BCCd to multiple recipients arrive with headers without content while showing "sent" but not appearing in New Mail.

    The new AOL Mail fails to deliver content but displays headers; while copies sent to self fail to list as new, but display as sent. This is disturbing and harmful for correct, efficient and timely communications.

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  10. email text is small unreadable font

    My email text suddenly changed to a small unreadable font even though Settings shows that Large Text is turned on. I now have to use a magnifying glass in front of my screen to select what to read and then go into edit mode via Forward or Reply and select 'Aa' to enlarge the font in order to read it.
    I will truly appreciate your help in resolving this issue. Thank you!
    Greg Price

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  11. Stop fleecing your users with a subscription plan to prevent deleting their emails

    I have SO many different email accounts and phone numbers and somehow got no word that if I didn't log into my email account every 12 months, it would delete 20+ years worth of important emails. I understand server space is limited, but offering a paid plan that prevents this is nasty enough without giving people a chance to know how to prevent losing everything they've ever done.

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  12. total waste of time

    Texting me a code to access my email. What is the purpose??

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  13. Clean up problems entering text in composing emails

    Getting frequent semi-freezes during email composition, sometimes with requester asking me whether to wait or close program.

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  14. Ability to hide the subject, to, cc, and bcc fields when typing text

    If the subject, to, cc, and bcc all have data, it only allows us one line to type the text. Why not allow us to hide or compress those fields when typing? My current workaround is to write the text first and, when done, fill out the subject, to, cc, and bcc fields.

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  15. block offensive email

    SO once again aol is starting again to allow offensive email in my email, for along time no issue but now they turn down the blockage of these email and does nothing about them.

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  16. Bring back the emojis

    I would like the emojis back, please

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  17. 908th ranked

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  18. you have me mixed up with a James Jordan Stewart ,my facebook name is Jim Stewart .i recieve this other person mail all the time.

    better contacts to you all.youhave me crossed with a James Jordanstewart ,,im his Dad im Jim Stewart,,,

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  19. When I am trying to write e mail, the screen scrolls to something else! What have you done to AOL?!!! You are going to drive me to Google

    When I am trying to write e mail, the screen scrolls to something else! What have you done to AOL?!!! You are going to drive me to Google, and I really don't want to go. This is intolerable!

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  20. why do I need email like: p o o p instantanly no matter how constipated you are.

    p o o p instantly,

    squeeze your buttocks like this

    really?
    daily garbage like this.

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