AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1266 results found
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New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.
This is a consistently recurring fault that cannot be described in any other manner.
921st ranked -
New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.
This is a consistently recurring fault that cannot be described in any other manner.
921st ranked -
Password Change
I’m trying to change my password to access AOL mail. I (finally) found the link to do so, under Help under Privacy (I think). Why isn’t there a more direct/obvious access? More importantly, when I try to use it, it asks me to log in (even though I’m ALREADY logged in!!), but when I do log in, all I can get is a “WEB SERVER ERROR” page.
This is - or should be - a very simple, easily accessible function! In this day and age (with data breaches every other day, it seems), why can’t you make this easy, and…
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Why can I not see what was send to me over the years? I want to decide what I want to keep or delete.
Once there was a possibility you could keep al the emails (in already read) you got over the years.
I want that possibility back NOW!
I want to keep emails from my total history!921st ranked -
How do I return to verifying signing in after I checked the box to stay verified
Can you tell me how to undo this stay verified request. I think I would prefer the being verified rather than have it open. Thank you for your assistance with this issue.
921st ranked -
I have no use for AOL any more.
I can no longer access my aol account when I'm not home. I will no longer be using aol. This stupid verification was a horrible idea! I have to switch emails to verify and when I switch back to add the verification number, it's no longer valid. I have no use for AOL any more especially not with my important emails.
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Set Login to English.
SIGNING IN!
Set preference to language: I prefer EnglishStop! Spanish...
921st ranked -
i want my mail to say aolmail.com (not what ur showing
quit changing things or will delete my names from aolmail.com
921st ranked -
EMAIL PREDJUDICE
Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?
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ALL of my emails are gone, but I signed in recently! So many memories of my dead mom, GONE. Thanks, AOL.
I had NO IDEA that my AOL emails would be deleted if I didn't sign in in 12 months. Except, I DID. I signed in recently to retrieve documents I needed for something, so there is NO REASON for why my emails were deleted.
So many memories of my dead mom, GONE. Thanks, AOL.
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Search options
Why do you keep elimating more and more search options for the mail box. Now its only down to newest and oldest. This is terrible and need to put back what was there before especially relevance sort option.
921st ranked -
will not land on new mail
I do not know what you did. I used to open aol mail and the new mail tab would open. Now every time I open my mail, it goes to recently deleted. I even went into settings and selected new mail for my landing page and it still does this. This is absolutely ridiculous and not user friendly. If this is your idea of settings that are easy to use, why should I pay more for even more aggravation.
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921st ranked
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Do not like the default font
Dneo not like the default font
1260th ranked -
Fix the Signing in Process
Why has the sign in process gone to pot? I used to select for a phone verification by call or text and it was virtually instant, now the call to me never works, and the text option doesn't work properly I have to wait for 60 seconds to request a RE SEND CODE then it works eventually, This is very frustrating and poor by past AOL standards.
921st ranked -
BUG with deleting emails
Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.
Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.
This is annoying - and I would like to see this bug fixed. Thank you.
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I cannot download Emails after Thunderbird updated to V 139.
AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!
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delete more than a 100 at a time
i dont have time to delete over 50.000 emails,, have option delete from date to date,,
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SOMETHING HAS CHANGED WITH DISPLAY
i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME
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All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.
All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK
921st ranked
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