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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1140 results found

  1. Give me the easy ability to opt out of every form of advertising and tracking on my accounts.

    Give me the easy ability to opt out of every form of advertising and tracking on my accounts. It's way to complicated and time consuming when it could (AND SHOULD) be as simple as a one click action by the consumer.

    73rd ranked

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  2. 82nd ranked

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  3. New mobile e mail is terrible

    E mail ....new mobile e mail is terrible

    82nd ranked

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  4. Prioritize the main function

    It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.

    82nd ranked

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    1 comment  ·  Admin →
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  5. AOL Support Help

    Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.

    82nd ranked

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  6. Need to access hyperlinks for zoom classes.

    If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.

    82nd ranked

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  7. add logo to signature

    PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!

    Thank you!!!
    Flustered Business Owner...

    82nd ranked

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  8. Bad format in new and not able to revert to old even with help from help desk.

    The new mail is terrible. I had three emails sitting in new mail before the change and now they are gone somewhere. Even the help line could not find them. The format for the new mail is not as user friendly as the old. The page lay out is not as pleasing or as intuitive. Would be nice if users were given the option to revert to an old system if they wanted. Even with the help desk working with me and clicking on revert to old, the format is drastically changed and not for the better.

    82nd ranked

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  9. App pasword not working

    App Password
    If you don’t normally use a password to sign in to your AOL account, here’s where you can generate a password for 3rd-party apps that require passwords.

    82nd ranked

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  10. How can I reply to messages with the full header from the last message included?

    How can I reply to messages with the full header from the last message included?

    From:
    To:
    Cc:
    Sent: Tue, Jan 3, 2023 9:39 am
    Subject: _______

    82nd ranked

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  11. Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.

    Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!

    91st ranked

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  12. 92nd ranked

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  13. stop seeing alcohol ads

    I do not want to see ads for alcoholic items. I DO NOT SEARCH for them and do not understand why they pop up on my email screen. How can I stop this?

    92nd ranked

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    1 comment  ·  Admin →
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  14. What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N

    What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!

    92nd ranked

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  15. I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.

    I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
    How can I add fonts to my email?

    92nd ranked

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  16. 92nd ranked

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    1 comment  ·  Admin →
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  17. Want to format email list columns

    It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??

    92nd ranked

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  18. email

    This does not work--

    here's edit for photo's inserted in email?
    Vote
    8 comments
    RESPONDED · Product Support (Product Support, AOL) responded
    After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.

    RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
    It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…

    98th ranked

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  19. 98th ranked

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  20. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    98th ranked

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