AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1127 results found
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email
This does not work--
here's edit for photo's inserted in email?
Vote
8 comments
RESPONDED · Product Support (Product Support, AOL) responded
After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…80th ranked -
stop seeing alcohol ads
I do not want to see ads for alcoholic items. I DO NOT SEARCH for them and do not understand why they pop up on my email screen. How can I stop this?
80th ranked -
Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.
Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!
80th ranked -
AOL Support Help
Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.
84th ranked -
App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
84th ranked -
I cannot copy and paste from Word documents properly in the new AOL format.
When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…
84th ranked -
When I delete a message from the AOL app on my phone, it no longer deletes from AOL mail on my desktop. This is a major inconvenience.
Sync the program with the phone app.
84th ranked -
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!
84th ranked -
show email ADDRESSES, not aliases in mail list
There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.
84th ranked -
send read mail to old mail
I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail
84th ranked -
Give me the easy ability to opt out of every form of advertising and tracking on my accounts.
Give me the easy ability to opt out of every form of advertising and tracking on my accounts. It's way to complicated and time consuming when it could (AND SHOULD) be as simple as a one click action by the consumer.
84th ranked -
Do not like the new aol mail web page at all. Not one positive to it from what we had for the last many years. PLEASE go back!!
Go back to old aol mail web page!!
92nd ranked -
Need to access hyperlinks for zoom classes.
If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.
92nd ranked -
add logo to signature
PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!
Thank you!!!
Flustered Business Owner...92nd ranked -
Bad format in new and not able to revert to old even with help from help desk.
The new mail is terrible. I had three emails sitting in new mail before the change and now they are gone somewhere. Even the help line could not find them. The format for the new mail is not as user friendly as the old. The page lay out is not as pleasing or as intuitive. Would be nice if users were given the option to revert to an old system if they wanted. Even with the help desk working with me and clicking on revert to old, the format is drastically changed and not for the better.
92nd ranked -
App pasword not working
App Password
If you don’t normally use a password to sign in to your AOL account, here’s where you can generate a password for 3rd-party apps that require passwords.92nd ranked -
How can I reply to messages with the full header from the last message included?
How can I reply to messages with the full header from the last message included?
From:
To:
Cc:
Sent: Tue, Jan 3, 2023 9:39 am
Subject: _______92nd ranked -
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!
98th ranked -
I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.
I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
How can I add fonts to my email?98th ranked -
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!
98th ranked
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