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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

937 results found

  1. Wise saying

    If it ain't broke, don't fix it. Words to live by...

    41st ranked

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    1 comment  ·  Admin →
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  2. 42nd ranked

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  3. Hate new format

    I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.

    44th ranked

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  4. Go back to what works

    Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.

    43rd ranked

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  5. Please put SEND at the top of the mail window !!

    Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.

    45th ranked

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  6. It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!

    Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!

    46th ranked

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  7. no good type size and spacing options

    As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.

    46th ranked

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  8. Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    Please reinstall/reinstate contacts category and the ability to insert JPG photos into e-mail.

    48th ranked

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    1 comment  ·  Admin →
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  9. HATE NEW AOL MAIL

    THERE IS NOTHING MORE TO SAY.

    48th ranked

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  10. Change it back!

    You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.

    50th ranked

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  11. responding to email

    Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.

    50th ranked

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  12. The search function does not work well at all and does not search all mail.

    Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.

    50th ranked

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  13. Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!

    53rd ranked

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  14. 53rd ranked

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  15. Spam Emails

    Can Spam Emails be automatically deleted ?

    53rd ranked

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  16. Get rid of the new mail format.

    Get rid of your new mail format!! I can't stand it!! Especially advertising in it...it's for mail not advertising. You're like Yahoo now. The old format was just fine....I may have to go to another site, after being with AOL for so long. Why did you ever change it?? In my opinion it wasn't for the good.

    57th ranked

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  17. Type size

    As an older user, I would appreicate being able to increase the size of the type

    56th ranked

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  18. ******** AOL

    REVERT TO CLASSIC

    58th ranked

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  19. NEW AOL MAIL FEEDBACK

    I like the old format. It is easy to work with. Old format was friendly and easy to work with.

    58th ranked

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  20. Add More Holiday Themes!

    Give users more choices of holiday themes. The previous version of AOL Mail allowed users to choose from several themes related to Christmas, Halloween, Thanksgiving, etc. These are now gone. Why?

    60th ranked

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