AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1326 results found
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Get rid of the new mail format.
Get rid of your new mail format!! I can't stand it!! Especially advertising in it...it's for mail not advertising. You're like Yahoo now. The old format was just fine....I may have to go to another site, after being with AOL for so long. Why did you ever change it?? In my opinion it wasn't for the good.
41st ranked -
Change it back!
You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.
42nd ranked -
HATE NEW AOL MAIL
THERE IS NOTHING MORE TO SAY.
42nd ranked -
sort by sender
Sort by sender in New Mail is needed. It's available in folders, but not New Mail, which is where I like to filter things out. New Mail currently only allows to sort by date. I've had to create a new folder to put new mail into so I can sort it, but if I don't deal with it immediately it tends to get forgotten because it's not in the New Mail that I see each time I log in. Thank you!
42nd ranked -
Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!
Why am I deleting the same emails over and over on your 'new' format? Please return me to the CLASSIC EMAIL FORMAT!!!
45th ranked -
responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
45th ranked -
go back to classic now!!!!
N. O. W!
48th ranked -
The search function does not work well at all and does not search all mail.
Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.
47th ranked -
Remove check mark from stay signed in box on account sign in page
I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?
49th ranked -
49th ranked
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Block Sender
Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬
49th ranked -
block more senders from my spam mailbox. Currently I can only block certain emails from spam.
I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.
52nd ranked -
******** AOL
REVERT TO CLASSIC
53rd ranked -
Type size
As an older user, I would appreicate being able to increase the size of the type
53rd ranked -
Filters - ability to sort alphabetically
Provide an option to sort filters alphabetically by name, i.e., the incoming or "from name".
55th ranked -
Your Internet Is Offline
This is getting Ridiculous!!!!!
When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
The Ads Should NOT Have The Control Of My Email Connection!57th ranked -
OPTION OF CLASSIC FORMAT
Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.
57th ranked -
NEW AOL MAIL FEEDBACK
I like the old format. It is easy to work with. Old format was friendly and easy to work with.
57th ranked -
allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example)
allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example). I'm tired of spending an hour each day trying to minimize the amount of spam in my inbox!
55th ranked -
Go back toi the way it was
I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/
60th ranked
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