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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1141 results found

  1. Metal Roof Ad over inbox mail AND other Ads (big problem)

    I keep choosing to hide ads that are irrelevant to me, click "other" have tried "offensive "have tried all options of why when providing feedback as to why I want to hide the ad," AS SOON AS I'M DONE THE SAME AD/ADS CONTINUE TO SHOW? It's bad enough that we're spammed with these irrelevant Ads since AOL became "YAHOO LIKE," but you're providing an option to hide an Ad you're not interested in for whatever your reason, and to provide feedback about why, and then your "latest upgrade/downgrade" continues to show it to you anyway? Is anyone driving this train?

    60th ranked

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  2. Cannot search for specific contacts!

    I cannot find a way to search for all of my contacts messages. why "fix" something that wasn't broken?

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  3. STOP THE BLINKING PAGE.. OMG GET AOL BACK ENOUGH OF NEW MORON BLOOD

    HOW IN THE **** DO YOU STOP MY PAGE FOR MAIL FROM BLINKING....OMG I HAVE HAD AOL FOR DECADES AND IT IS REALLY A MESS... SOME OF THE NEW BLOOD YOU HIRED ARE MORONS...

    60th ranked

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  4. allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example)

    allow more than 1000 blocked email addresses, allow blocking of all modified email addresses (renter-info, for example). I'm tired of spending an hour each day trying to minimize the amount of spam in my inbox!

    55th ranked

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  5. 65th ranked

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  6. Why don't you do what everyone on here is asking for? No point in suggestions if you ignore them

    Why don't you do what everyone on here is asking for? No point in suggestions if you ignore them

    65th ranked

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  7. new aol mail

    new aol mail goes directly to today on aol instead of my inbox. i already changed the settings but it still redirects to today on aol instead of the inbox. please fix

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  8. Please increase the number of blocked email addresses from the max of 1,000 today.

    Please greatly increase the number of blocked email addresses from the max of 1,000 today. 10,000 is not enough!

    68th ranked

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  9. Keep your communist liberal ads off of my screen. Biden should be in prison.

    Keep your communist liberal ads off of my screen. All liberals should be in prison.

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  10. Fonts

    Miss my comic sans font from old AOL mail. Would like more choices in fonts.

    68th ranked

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  11. Get rid of the ad at the top of new emails!

    Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.

    71st ranked

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  12. Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.

    ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.

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  13. ancially

    stop allowing ancially.com to phish, there are many of them and even when one is blocked others appear in inbox.
    you are not keeping up. everything that ever comes with
    ancially.com at the end (hidden under what looks like a real name like Verizon Account for example). these keep showing up. Stop them, Sue them, if not the aol should be sued.

    73rd ranked

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  14. App specific password generator doesn't work

    Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.

    73rd ranked

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  15. I cannot copy and paste from Word documents properly in the new AOL format.

    When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…

    73rd ranked

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  16. 73rd ranked

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  17. NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE

    NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!

    73rd ranked

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  18. Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.

    Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!

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  19. show email ADDRESSES, not aliases in mail list

    There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.

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  20. send read mail to old mail

    I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail

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