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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1415 results found

  1. send read mail to old mail

    I don't like my read mail remaining in new mail - I want emails that I've read to disappear into old mail

    97th ranked

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  2. New mobile e mail is terrible

    E mail ....new mobile e mail is terrible

    102nd ranked

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  3. Need to access hyperlinks for zoom classes.

    If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.

    102nd ranked

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  4. App specific password generator doesn't work

    Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.

    102nd ranked

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  5. Keep your communist liberal ads off of my screen. Biden should be in prison.

    Keep your communist liberal ads off of my screen. All liberals should be in prison.

    102nd ranked

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  6. Fonts

    Miss my comic sans font from old AOL mail. Would like more choices in fonts.

    102nd ranked

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  7. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    102nd ranked

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  8. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

    108th ranked

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  9. DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!

    This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
    Malini Sodha

    108th ranked

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  10. I cannot copy and paste from Word documents properly in the new AOL format.

    When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…

    108th ranked

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  11. Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.

    Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!

    108th ranked

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  12. NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE

    NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!

    108th ranked

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  13. Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.

    Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!

    108th ranked

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  14. show email ADDRESSES, not aliases in mail list

    There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.

    108th ranked

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  15. Give me the easy ability to opt out of every form of advertising and tracking on my accounts.

    Give me the easy ability to opt out of every form of advertising and tracking on my accounts. It's way to complicated and time consuming when it could (AND SHOULD) be as simple as a one click action by the consumer.

    108th ranked

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  16. Too much time is wasted with endless verifications!

    Please stop asking me to verify my identity two three times a day! Once I put in the password, stop making me go thru a ritual of getting yet another verification. If you would consider how you would feel going thru that two or more times a day, sometimes within minutes of each other, when I am off VPN, you would not do it.
    Can I have your help in this?

    117th ranked

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  17. Block Specific Words

    I would like to block specific words and phrases from the messages I receive. I am bombarded with a topic I don't care to see over & over. How can I resolve this?

    117th ranked

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  18. Fix the problems submitted. Don’t just post them! Allow domains to be blocked as spam!

    Fix problems submitted. Don’t just post or combine them and do nothing about them. Allow domain names to be blocked as spam. I get about 50/day from the same Domain and can’t block them. I’ve had AOL FOREVER, but am about done with wasting so much time per day deletig spam.

    108th ranked

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  19. 117th ranked

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  20. 120th ranked

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AOL Mail Norrin

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