AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1333 results found
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Blocking spam by the end of the email address like @......
Blocking senders is great but the Spam senders just changing the start of the address. They can send hundreds of thousands of spam emails. If I could block by just the @...... this would greatly increase protection and not clog my/your blocking files! I just blocked 18 spam files. 9 of them had the same ending @....
101st ranked -
Remove check mark from stay signed in box on account sign in page
I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?
101st ranked -
I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.
I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
How can I add fonts to my email?101st ranked -
Want to format email list columns
It's nice. But can I format email list columns - like have the date/time first on the left instead of on the extreme right??
101st ranked -
you should not expect me to pay $4.99 when you advertisements stick and I cannot use my email
when signing into my email the advertisement block sticks and does not give me the the advertisement but a black box spins with a circle preventing me to not use the opening or deleting my emails. It blocks my email screen.
105th ranked -
Bring back the old e-mail. Just had a blank window that said that I have nothing to see here while it showed 9 new e-mails.
BRING BACK OLD EMAIL AND GIVE ME A CHOICE WHICH ONE TO USE LIKE IT USED TO BE.
105th ranked -
DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!
This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
Malini Sodha107th ranked -
Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc
I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.
107th ranked -
really miss the ability to easily view "all emails from/to sender" from a single selected email.
In classic view I could right click or select an action from the menu up top that would display all the emails from or to the sender when an email was selected or open. This is a very useful feature. Please bring this back!
107th ranked -
Option to display full "From" email address in the inbox or spam folder.
I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.
107th ranked -
Stop blocking incoming emails.
Why am I not receiving certain emails. I am awaiting important emails from my bank for access codes.....but these are getting blocked automatically from AOL. I understand security but these do not even go to Spam so I can choose if I want to read them. Makes me wonder what other emails I am not getting.
107th ranked -
Block emails starting with new-offer
Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.
107th ranked -
Improve SPAM Blocker
Your solution for blocking spam (senders) doesn't work. Some senders addresses are not shown when cursor is placed on the sender name or ID. Some messages after clicking “Block Senders” will disappear and return within 5 seconds. One example is the sender address of team@proudpatriots.com. This address is always in my spam and I can’t block the sender.
113th ranked -
No easy way to copy email address
Everything you did messed the way this email works up. Fire whoever did the changes and change it back. Paying customer
113th ranked -
Outdated AOL How To Documentation
Your (?) to get you to a search & query on how to find or fix things, customize things is 100% outdated for the users you FORCED to take on this new, unimproved, horrid new design. EVERY answer on how to via AOL's how to pages, are for the WONDERFUL & normal AOL email version, which I was, without my knowledge or consent forced off of. Not one of the AOL Documented Pages on How To do, find or customize anything is based upon this God awful "non-AOL" type of email or care for their very old (decades) loyal users…
113th ranked -
You lost me as a customer, finally.
Return back to classic.
113th ranked -
"Add Contact" missing from new version
"Add Contact" seems to be missing in new format, I had to switch back to old AOL just to add a new contact
113th ranked -
Stop constantly spamming the inbox with the same ads after they have been hidden and reported. This is abuse.
I'm constantly getting spammed with the same ads at the top of the inbox and they keep reappearing when I hide and report them. This is abuse.
118th ranked -
Adjust Column Width
Display column headers along with the ability to adjust column width like Microsoft Outlook. Unimaginable AOL "new" interface doesn't have this capability. You are essentially begging users to leave your platform without this basic function.
118th ranked -
How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?
How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?
118th ranked
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