AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
942 results found
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add logo to signature
PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!
Thank you!!!
Flustered Business Owner...121st ranked -
No easy way to copy email address
Everything you did messed the way this email works up. Fire whoever did the changes and change it back. Paying customer
121st ranked -
Outdated AOL How To Documentation
Your (?) to get you to a search & query on how to find or fix things, customize things is 100% outdated for the users you FORCED to take on this new, unimproved, horrid new design. EVERY answer on how to via AOL's how to pages, are for the WONDERFUL & normal AOL email version, which I was, without my knowledge or consent forced off of. Not one of the AOL Documented Pages on How To do, find or customize anything is based upon this God awful "non-AOL" type of email or care for their very old (decades) loyal users…
121st ranked -
Adjust Column Width
Display column headers along with the ability to adjust column width like Microsoft Outlook. Unimaginable AOL "new" interface doesn't have this capability. You are essentially begging users to leave your platform without this basic function.
124th ranked -
Need larger font. How do you do this?
Need larger font size!
124th ranked -
How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?
How can I search and receive results from folders other than Inbox, such as Sent, Spam, and Draft boxes?
124th ranked -
Email used to go directly to "Old" file once I read it.
In the old version of AOL, once I opened and read an email it went directly to the "Old Mail" file when I closed it out. Now the email stays active in the "New Mail" file and I have to physically delete it. Am I missing some sort of setting to get it to automatically go to the old mail folder?
124th ranked -
Block Sender
Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬
128th ranked -
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N
What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!
128th ranked -
AOL refuses to let me paragraph as I like using the enter key.
Allow the enter key indicate a new paragraph.
128th ranked -
I can't just print an attachment anymore, I have to use space on my hard drive. I HATE AOL!!
YOU SUCK SO MUCH!! THERE WAS NO NEED TO FIX SOMETHING THAT WAS NOT BROKEN. I HATE THAT I NOW HAVE TO DUMP AOL AFTER 30 YEARS TO FIND A NEW EMAIL PROVIDER THAT DOESN'T SUCK AND HATE THEIR OWN LOYAL USERS. ********.
128th ranked -
new aol mail
I want to suggest to give us option to adjust the left panel and the option to adjust the sender nam/subjet/date/preview of the email on the new aol mail
128th ranked -
"Add Contact" missing from new version
"Add Contact" seems to be missing in new format, I had to switch back to old AOL just to add a new contact
128th ranked -
Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc
I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.
134th ranked -
Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.
ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.
134th ranked -
Show the number of messages in the spam folder
Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.
134th ranked -
old email version
This new email version sucks. Instead of one small column on the left with files, and the rest being email, it switched to 3 wide columns, and today a 4th. My email list is about 2" wide. THIS IS HORRIBLE!!! I'd opened a GMail account years ago but don't use it. If this isn't fixed soon I'm just moving over to Gmail. This is too hard to read, and the useless other columns/boxes just make it hard to read my inbox, and to type emails - it's just a really bad choice that needs to be re-thunk. I've don't lots…
134th ranked -
Please RESTORE: open and write email in separate window/pop-out window
Please RESTORE: open and write email in separate window/pop-out window
134th ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
134th ranked -
How do we include recently deleted emails when we are doing a search for a particular email ??
When doing a search for a particular email, please incude the deleted emails.
134th ranked
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