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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1331 results found

  1. Stop wasting time.

    CHANGE TO UNLIMITED BLOCKED ADDRESSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  2. Email improvement

    I am now getting ads (Wayfair,etc) right in the middle of my regular emails. They look like emails except they don't have the little box to the left to delete them or report them as spam. Why is AOL doing this and how can I NOT have these ads included in my inbox?? Please stop this practice.

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  3. JUST FIX IT

    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
    CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!

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  4. "Block senders" doesn't appear, especially for **** subject lines

    I will "block senders" to the worst offenders (mostly,this means X-RATED *) in my spam in order to better see if there are any useful emails that were misdirected into spam. Periodically, the "block senders" option will fail to appear in the menu or, if I select it, will give me a message that AOL is unable to add the offending address to my "block" list. Why? It's like AOL is PROMOTING *, because it's those emails that I have a problem blocking.

    Hey, AOL, if you don't think other readers should be seeing a PG-word for an…

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  5. 948th ranked

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  6. GLAD TO SEE AOL RETURNING

    WELL ALL THE PHOTOS FROM THE PAST THAT ACCUMULATED, NO WAY TO DELETE THEM. THERE IS A DELETE OPTION @BUT THEY CONTINUE TO POP UP, CALLED N TALKED WITH JOHN IN SUPPORT, HE WAS VERY HELPFUL BUT SAID THERE DOESN'T SEEM TO BE A WAY @ PRESENT TO DELETE THEM. THANK YOU AND GLAD TO SEE AOL BACK IN THE GAME. LARRYBENNETT

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  7. 948th ranked

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  8. 948th ranked

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  9. AOL removed emails i was saving without being told to do so. Perhaps for political content in violation of my First Amendment.

    AOL removed emails I was saving perhaps for political content in violation of my 1st Amendment Rights I have not been censored since winding up in FB jail. I will not have my account, that I've had for 40 years since I paid for it, violated in such a way. The emails were from Prometheus. Is AOL the next class action suit to be filed? How many others have had their accounts violated in such a manner? I will be posting this on X.

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  10. WHERE is the Standard email setting????

    Where is the standard email settings? I do not like when deleting multiple emails that it may check 100 than check 180 or more. I LIKE the standard setting for that.

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  11. AOL Mail is difficult to access with MS Edge and blocks multiple attempts.

    Eliminate the hurdles imposed to sign on to AOL Mail in MS Edge.

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  12. missing attachments in email messages

    Email attachments over a period of time disappear in email message, and in messages with multiple recipients, or just show file name but does not show the actual attachment.

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  13. 948th ranked

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  14. insupportable de recevoir des spams à longueur de journée il faut tout bloquer ,anarchie totale

    un controle sérieux des mails ,et chiffrement sinon faillite assurée ,fin d'AOL

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  15. What has happened to the text accompanying the pictures on the Welcome screen. I don't want to have to click on a picture that has no meani

    The Welcome screen lacks text accompanying the pictures with related stories. I don't want to have to click on each picture to discover the content. It is a waste of time to have to do that. All articles don't interest me so I click through them and only read the ones that I want.

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  16. Search feature is not working

    Search feature is not working

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  17. unable to change my security method because I can't log in due it not working, customer service is unable to help

    unable to change my security method because I can't log in due it not working, customer service is unable to help,
    my account is friedmansmovie@aol.com I can get into the email on a different computer, but cannot install anywhere else due to this problem

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  18. 948th ranked

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  19. Seller Fraud on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerious times to cont

    on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerous times to contact the company no results. There is also another company selling the same Item and after contacting them was informed that the order was not placed with them.
    Any help would be greatly appreciated
    Thank you in advance
    Loren Fitzgerald President
    Americaltc@aol.com

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  20. Invalid email when copy pasting from a website

    I just copy pasted a company email and I was getting an error message that said invalid email. I was able to get rid of the error message by typing the email instead.

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