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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1266 results found

  1. Get rid of the ad at the top of new emails!

    Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.

    17th ranked

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  2. 278th ranked

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  3. In the Android app, format the email print so that it has borders.

    Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.

    475th ranked

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  4. sent here by tech support on x. Not receiving emails from certain senders.

    Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…

    475th ranked

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  5. inappropriate ads on webmail

    I am getting inappropriate ads when I got to open my email on a browser
    I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!

    10th ranked

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  6. limit number of emails per page

    Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.

    This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…

    385th ranked

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  7. Prioritize the main function

    It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.

    30th ranked

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    1 comment  ·  Admin →
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  8. 45th ranked

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  9. Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...

    Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...

    921st ranked

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  10. Ability to set recurring calendar entries

    Calendar is terrible for appointments--no ability to make recurring like Outlook provides

    475th ranked

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  11. I agreed to the charge to reduce commercial ads on my mail but there has been no change

    no change, too many commercial ads on my mail site...what gives?

    157th ranked

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  12. I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis

    Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.

    5th ranked

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  13. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    107th ranked

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  14. email

    This does not work--

    here's edit for photo's inserted in email?
    Vote
    8 comments
    RESPONDED · Product Support (Product Support, AOL) responded
    After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.

    RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
    It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…

    68th ranked

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  15. Provide wildcard (*) in Domain name

    SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
    How about allowing wildcards in Domain Name.

    144th ranked

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  16. tous les jours je filtre et je me déabonne des PUBS venant des USA. ça ne sert à rien. elles reviennent toujours !

    Tous les jours, e me désabonne des nombreuses PUBS venant des USA. ça ne sert à rien. elles reviennent toujours !

    921st ranked

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    2 comments  ·  Admin →
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  17. Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    9th ranked

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  18. The text is too small, even with the large text enabled.

    You should have an option to zoom to the size text that is most comfortable for you.

    144th ranked

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    Please try following the instructions for enabling large text size described in the "Select font size" section on https://help.aol.com/articles/customize-your-inbox-theme-font-size-and-layout-in-new-aol-mail

    If that isn't meeting your needs, or if the email sender has specifically set fonts that are too small, please try using your browser's zoom functionality as described in https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser

  19. verifizierung bei jeder ANMELDUNG ist unnötig

    Verifizierung bei jeder ANMELDUNG ist unnötig und nervig. Können Sie endlich damit aufhören.
    Ich tippe jedes Mal auf verifiziert bleiben und trotzdem wiederholt sich das Verfahren immer wieder

    921st ranked

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    1 comment  ·  Admin →
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  20. Go Back to classic!

    I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.

    15th ranked

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