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AOL Mail Norrin

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1223 results found

  1. Go Back to classic!

    I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.

    11th ranked
    2 comments  ·  Admin →
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  2. Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.

    12th ranked
    22 comments  ·  Admin →
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  3. drop temu ads

    This company is being investigated for malware and selling personal information. DROP THEIR ADS IMMEDIATELY.

    194th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  4. Sort by Subject

    Guys, come on! You removed the sort by subject option once again? Is having different sorting options causing your servers to crash? Making the system unstable? If you're not going to have better spam controls, then sort by subject was the most efficient way for me to sort through my hundreds of spam e-mails. Could you guys just stop with all the tweaking that negatively affects your customers? It's enough.

    350th ranked
    1 comment  ·  Admin →
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  5. Get rid of the pop-up ads

    Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.

    7th ranked
    Gathering Feedback  ·  25 comments  ·  Admin →
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  6. Quit with the frickin' underwear and bra ads already. Tired of seeing them over and over and over and over!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Stop with the frickin' risque ads you post!! I'm tired of women's crotches and breasts in my face!!!

    350th ranked
    1 comment  ·  Admin →
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  7. Junk mail come everyday , AOL can not stop just like a ****

    aol can stop or reduce junk mail?? **** AOL

    296th ranked
    0 comments  ·  Admin →
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  8. I agreed to the charge to reduce commercial ads on my mail but there has been no change

    no change, too many commercial ads on my mail site...what gives?

    252nd ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  9. Email ads

    Get rid of these recent email ads!

    440th ranked
    1 comment  ·  Admin →
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  10. The text is too small, even with the large text enabled.

    You should have an option to zoom to the size text that is most comfortable for you.

    194th ranked
    4 comments  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Please try following the instructions for enabling large text size described in the "Select font size" section on https://help.aol.com/articles/customize-your-inbox-theme-font-size-and-layout-in-new-aol-mail


    If that isn't meeting your needs, or if the email sender has specifically set fonts that are too small, please try using your browser's zoom functionality as described in https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser

  11. It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!

    Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!

    10th ranked
    Gathering Feedback  ·  43 comments  ·  Admin →
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  12. Provide wildcard (*) in Domain name

    SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
    How about allowing wildcards in Domain Name.

    296th ranked
    Gathering Feedback  ·  2 comments  ·  Admin →
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  13. What a rip-off. You put the advertisements into my account and then want to charge me for removing them.

    Free removal of ads from AOL sites

    350th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  14. block confermetsarah.com from using your network

    Allow domain blocking. I have tried various filters to get rid of persistent spammers. The current one always features confermetsarah as part of the domain, or has owner in the first part of the senders address - can you just not block this and let all your genuine users get on with their life.

    440th ranked
    0 comments  ·  Admin →
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  15. Block every Spam sender that just change the digits making it impossible to block on a permanent basis.

    Increase the number of emails you can block!!

    440th ranked
    0 comments  ·  Admin →
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  16. GROUP BY CONVERSATION Toggle On or Off is NOT WORKING!

    This feature / setting option is not working! I do not want you to group my email threads. STOP doing it.

    909th ranked
    2 comments  ·  Admin →
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  17. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    194th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  18. stop seeing alcohol ads

    I do not want to see ads for alcoholic items. I DO NOT SEARCH for them and do not understand why they pop up on my email screen. How can I stop this?

    79th ranked
    1 comment  ·  Admin →
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  19. "Clean your mailbox"

    Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."

    440th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  20. Stop AOL Spam

    How many emails will I continue to get from (ex. replay@ or Simpleredirection.com after I block them. Answer: Hundreds even in my regular mail. Please stop the same spam from coming through

    350th ranked
    0 comments  ·  Admin →
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