Skip to content

AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1200 results found

  1. stop seeing alcohol ads

    I do not want to see ads for alcoholic items. I DO NOT SEARCH for them and do not understand why they pop up on my email screen. How can I stop this?

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. WHY ARE MY EMAILS IN DAY/WEEK GROUPS?

    Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…

    5th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Spam is out of control

    Spam is out of control. Having customers having to ask for over 1000 blocked senders capabilities is ridiculous! We shouldn't have to ask for more capabilities to block more senders. Fix your system!@!!!!!! I get 0 spam from my other email carrier. Why can't AOL get their technical capabilities fixed?

    567th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

    181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. why can i not sign out

    When I Click Sign-Out I Click Sign-Out To Sign-Out, Stop Asking Me If I Really Want To Sign-Out, YES THAT'S WHY I CLICKED SIGN-OUT!!!
    It's Annoying, I Clicked Sign-Out For A Reason, Not To Be Asked If I Really Wanted To Sign-Out!!!!!

    266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Stop the automatic pop-up political ads.

    If I am responding to an email, I do not want any ads let alone a political add to pop up without me clicking on it. Please remove it and never let it come back again

    227th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I NEED to be able to get rid of ALL adds and news on the email page. It's for email, not your bias political junk

    I NEED to be able to get rid of ALL adds and news on the email page. It's for email, not for your extreme biased political junk.

    326th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on. Sto

    Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.
    Stop using this format. Take a step back and fix your mistakes.

    326th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. get rid of it

    get rid of it

    917th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 326th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. increase screen size option

    make it easier to increase screen size

    326th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. See below

    The edit feature has been taken off the menu. Before you could pull up a picture from pictures, video or any folder and right click the picture and a menu would come up where you could select 'Edit'. You could then move the top or bottom, left side or right side of the frame of the picture and make it better.

    Please reinstall this as it is very helpful. Quit changing things that have been in system forever.

    567th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. email sort by sender

    Bring back the email sort by sender.

    266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Stop sending Harris trash to my aol account.

    Stop sending Harris trash to my aol account.

    326th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 567th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When I close my mail I see a screen that is an advertisement for the US Presidential Election. AOL should not be promoting politics!

    If you are smart, you should not promote political parties unless you wish to make enemy's! AOL should remain neutral and not accept political ads to avoid loosing business!

    266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. No notification AND kept recovery info, but, deleted everything else

    I came to login, Mail had to send me a recovery code, it showed 2 of my recovery emails, I signed in with the code and Mail said something about it being 12 months.
    So, I never got a need to sign in message, AND Mail kept both of my recovery emails, BUT, deleted everything I had, ... What ? Doesn't make sense, definitely not good.

    326th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 326th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base