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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1329 results found

  1. drop temu ads

    This company is being investigated for malware and selling personal information. DROP THEIR ADS IMMEDIATELY.

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  2. email starts in Sent folder instead of Inbox

    Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.

    229th ranked

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    Gathering Feedback  ·  3 comments  ·  Admin →
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  3. Microsoft blocking my email!

    Stop blocking my email! NOW!

    949th ranked

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    2 comments  ·  Admin →
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  4. Search feature is not working

    Search feature is not working

    949th ranked

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    2 comments  ·  Admin →
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  5. Please increase the number of blocked email addresses from the max of 1,000 today.

    Please greatly increase the number of blocked email addresses from the max of 1,000 today. 10,000 is not enough!

    12th ranked

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    21 comments  ·  Admin →
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  6. allow blocking of unwanted mail

    BLOCK THE DISGUSTING EMAILS NOW

    662nd ranked

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    1 comment  ·  Admin →
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  7. Allow an email attachment to be opened without downloading it

    In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.

    412th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  8. Unable to add a contact invite on Aol Mail calendar

    I am not able to add someone else's email address when creating a calendar entry/invitation from my HP envy when using microsoft edge.

    949th ranked

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  9. Quit inserting the small ads on the right side of the page--when printing the page, they cover part of the text. This is very aggravating!!

    15th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  10. Your Internet Is Offline

    This is getting Ridiculous!!!!!
    When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
    The Ads Should NOT Have The Control Of My Email Connection!

    57th ranked

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    Gathering Feedback  ·  3 comments  ·  Admin →
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  11. Get rid of "Is It Really You"

    662nd ranked

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    1 comment  ·  Admin →
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  12. Reinstate the stationary feature

    Please reinstate the stationary feature. It was so useful and attractive to use.

    176th ranked

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    19 comments  ·  Admin →
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  13. why can't I forward an email from gmail to aol?

    I'm trying to forward an email from my gmail to my aol account, but it won't go through.

    949th ranked

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    1 comment  ·  Admin →
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  14. When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an

    When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.

    662nd ranked

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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  15. It is very difficult to sort email (can't sort by sender only by date). It is impossible to search email accurately.

    176th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  16. Slow

    Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran

    662nd ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  17. KEEP THE FREAKIN SERVICE LOCKED IN ONCE IT IS INITIATED !!!!!!

    CONSISTANCY

    949th ranked

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    1 comment  ·  Admin →
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  18. hate hate new mail...bring back basic

    949th ranked

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  19. AOL removed emails i was saving without being told to do so. Perhaps for political content in violation of my First Amendment.

    AOL removed emails I was saving perhaps for political content in violation of my 1st Amendment Rights I have not been censored since winding up in FB jail. I will not have my account, that I've had for 40 years since I paid for it, violated in such a way. The emails were from Prometheus. Is AOL the next class action suit to be filed? How many others have had their accounts violated in such a manner? I will be posting this on X.

    949th ranked

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  20. QUIT SCREWING WITH THE WAY MY EMAIL LOOKS!!!! I HATE THAT STUPID MESSAGE WINDOW TO THE RIGHT!!! HOW DO I GET RID OF IT?

    QUit screwing with the layout of email.

    949th ranked

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