AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1415 results found
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Why do I need to re-enter my password with a new screen when it is already in my Firefox system permanently?
Please let me have my password automatically entered as it has been forever so that I don't have keep re-entering it on a separate screen page. Why did you suddenly change this today?
424th ranked -
why does aol block documents from scanner to my e-mail, How to resolve
why does aol block documents from scanner to my e-mail, How to resolve
963rd ranked -
nuisance displays from AOL
DONT display that right side window unLess I ASK for it - it's a nuisance and you don't show a means of CLOSING it!!
11th ranked -
fix 2-step verification calls. don't come through the first time
I actually like 2-step verification. I want to secure my account. However, when the calls don't come through I feel like you are trying to force me to use text or some other way, like what's app, that I don't even have! Get rid of the choices that DO NOT APPLY and get the phone verification fixed.
677th ranked -
Inappropriate ads
Inappropriate ads- it looks like Google is closing some ads when I select that it's inappropriate. But then it just sends me more!!!!! I don't need to see half naked women in bathing suits. I AM a woman not a dude, so quit sending me this **** and when you say you listen, MEAN IT. DO SOMETHING!
5th ranked -
calendar
In the calendar, please restore the ability to see the entire event not just the first line.
518th ranked -
The undo is located in a very poor position when using a browser at the top middle. Consider moving this notice to the far right or left!
The undo a deleted message button covers open tabs. Consider moving this notice to the extreme left or right of the browser OR making this an icon somewhere in a toolbar OR providing a setting to turn this off. Thanks!
94th ranked -
Having multiple issues with my email
I'm having multiple issues with my email. Up until a few days ago as I would view my new mail I would simply have to click the BLUE Button next to each email that I was not interested in reading and it would sent directly to Old Mail and removed from the New Mail page. It helped move my emails quicker. Now when I click on the Blue Button next to the email it turns to a grey color but remains on that page unless I refresh the page. My second issue, I get multiple emails from certain sites every…
963rd ranked -
show llist of e mails
your email sucks im lose the list and cant get irt back what is up with that
677th ranked -
What a rip-off. You put the advertisements into my account and then want to charge me for removing them.
Free removal of ads from AOL sites
31st ranked -
I want to go back to standard mail because when I delete mail from the main window it sometimes deletes one that I haven't checked
I've reported this defect numerous times spanning years, but nobody cares. Now you're forcing me to use your defective new platform because there's no way to revert to standard mail anymore.
424th ranked -
get rid of that 24/7 help at upper right
every time i hover mouse over it it appears and it's very intrusive. put elsewhere/make smaller/ or something. i'm sick of looking at the pop-up option every time my mouse is up near that part of the screen. thx
963rd ranked -
Your spam filters keep misdetecting totally legit long-established email senders as spam
Your spam filters are imperfect. You're extremely good at detecting almost all spam; thank you for that. However, bizarrely, quite often you decide that someone I've emailed with for many years is spam! How can that happen? At least you do send it to me, with a note saying we think this is spam; so then I tell you it isn't. But my puzzle and annoyance is: How come your filters ever got the idea in the first place that someone I've emailed with for many years - an employer, in one instance! - could possibly be spam? Please look…
677th ranked -
I am having severe problem with managing my contact list and lists. new important contacts I regularly interact with are not automaticalyly
Cannot add new contacts to my lists. Contacts I frequently interact with are not being automatically added to my contacts.
963rd ranked -
want to be able to reply to an email with reply and reply all text not only the icon on the bottom
want to be able to reply to an email and see the reply, reply all and forward text not only the icon on the bottom of the new AOL webmail, like the one on the basic mail
131st ranked -
I am not amused.
No longer Support for Mac OS 10.12.6
Language : German
Will change, Bad bye, ;-/963rd ranked -
Login issue
At login AOL presents: “You will scan a QR code to sign in with a passkey". When I click for the QR Code, I am presented with a case and clicking a flash drive where the QR is supposed be and passkey to create.
I do not see any QR code scan, And the passkey I have created is accepted by my other browsers, mobile phone etc. How come AOL does not provide passkey fill out circles for me to type in my passkey numbers. This all a complete waste of my valuable time even after providing my email address…
677th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
6th ranked -
Make the calendar open in the month view instead of the week view
Make the calendar open in the month view by default
177th ranked -
Microsoft blocking my email!
Stop blocking my email! NOW!
677th ranked
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