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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1425 results found

  1. Auth 2.0 security is not fit for purpose

    Since this system came about email on iphones has been sketchy to say the least, numerous account errors, mail not downloaded from server. Mail not syncing with the server across different devices. basically it is rubbish. Never had the issue before deleteing and re adding the account does nothing.

    487th ranked

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  2. I didn't ask for your thoughts on what my password should be

    If I wanted to change my password I would have done it myself!!!!

    389th ranked

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  3. AOL Support Help

    Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.

    59th ranked

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  4. 203rd ranked

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  5. 389th ranked

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  6. Auto correct spelling WHILE TYPING!!!

    Your comment is UNACCEPTABLE. I've already checked my browser. It is set to autocorrect spelling. It always has been set to autocorrect. This function worked fine (and it works here in this field as I type... if I spell a word incorrectly HERE, it autocorrects while I type).
    PLEASE RESTORE THIS FUNCTION TO EMAIL MESSAGES!!! The comment you made is the following:
    "Just wanted to give a quick update on spell check. In New AOL Mail, we are leaving spell check up to the expertise of your preferred browser. For more information on your preferred browser's spell checking capabilities please…

    280th ranked

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  7. Permettez au gens que quand il veulent supprimer leur compte il puisse le faire

    Permettez au gens que quand il veulent supprimer leur compte il puisse le faire

    651st ranked

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    1 comment  ·  Admin →
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  8. Tighten junk/spam settings.

    Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?

    64th ranked

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  9. Holiday themes

    PLEASE, PLEASE bring back the holiday themes for AOL. Mail. There are only 13 to choose from, and only seasons. I miss the cute trees and snowmen and Thanksgiving and Halloween choices.

    104th ranked

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  10. Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc

    I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.

    92nd ranked

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  11. 487th ranked

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    1 comment  ·  Admin →
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  12. More poor corporate decisions

    The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.

    236th ranked

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  13. Old set up

    I would like the old email set up and presentation!!!!

    236th ranked

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  14. hate new email

    I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system

    183rd ranked

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  15. Sidebar

    Sidebar is ridiculous

    651st ranked

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    1 comment  ·  Admin →
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  16. INCREASE THE SIZE OF ATTACHMENTS

    increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB

    100th ranked

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  17. This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?

    Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?

    131st ranked

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    1 comment  ·  Admin →
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  18. STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send

    STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????

    49th ranked

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    1 comment  ·  Admin →
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  19. Go back to what works

    Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.

    22nd ranked

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  20. STOP Fuc$*&^ with something that I don't ask for

    WTF leave it alone I didn;t ask for any help. I can't print from email source now

    389th ranked

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AOL Mail Norrin

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