AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1432 results found
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screen too large
Please put the screens back to normal size....everything is too large and hurting my eyes
This is something our technicians can help you with. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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Automatic open
AOL now automatically opens the next email. This is dangerous, as it could be spam, etc. We need a way to turn this off, or I am off AOL for good.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Delete key doesn't delete the email I want deleted. Make it work!
Make the "delete" key on my list of emails, WORK!!!!! Now what it does when I click "delete" is bring up the email I wanted to delete. I don't like this at all. I want the delete key to delete the email I don't want to see!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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What Does GMME Stand For?
If you're a beta tester, then you'll be using beta client software. The opt-out of beta to drop back to a GA release is to enter AOL Keyword "GMME". What I'd like to know is what does GMME stand for?
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Opening up news topics
Why do I have to click on a headline 3-4 times before the headline opens up? I have a new and fast computer. This issue is 100% AOL. Are you updating your old and aged system?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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dragging sent emails to 'My Mail Folders" ????
on the email home page:
For the past week or so.....I can no longer drag Sent Files to 'My Mail Folder" Please correctIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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mail updates
I just talked to tech support to untangle a problem with email i had put on my block list a couple of addresses by mistake and wanted to unblock those addresses tech support walked me though it and had to use another browser to unblock because AOL is in the process of updating their software to make things easier why not update everything all at once? is should be when i need to untangle a mess i could untangle it through AOL and not going the round about way that i didn't know of Norman Kivari member since 1995
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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It's not the mouse batteries, IT'S YOU.
Every time I'm to click the mouse button I have to click it several times before it will connect. Sometimes it will just flip to an entirely unrelated page and then it's impossible to find what I was looking at. What are you doing at AOL these days? You have a lot of people working for you. Why can't someone get this web site right?
Let me put you in touch with one of our technicians to check if they can help you out. Please call at 1-888-265-3733
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i cannot get into stories-tells me unauthorized. i pay for this aol gold monthly. fix the problem.
aol gold now gives me "UNAUTHORIZED" when i try to read a story. either this gets fixed or i go with another carrier. called tech support and they could not fix it. i am disgusted!!!!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Issues still present in aol desktop gold
There are still issues present in aol desktop gold.
1) Icons are missing from under safety all the way to help. This only affects computers that have an amd processor.
2) videos still play on auto on the welcome screen.
3) No manual update for check for updates.
4) The software causes my hard drive light to stay solid for a good 10 minutes before turning off.There may be other issues present still, but these come to mind.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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How can I disable the "news" window on AOL Desktop Gold on startup?
How can I disable the "news" window on AOL Desktop Gold on startup?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I did not authorize
Some junior kid on your team changed the icons in my favorites bar. Put them back like they were
Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL is again not working!
I sent several messages from a device to my email and two hours later thet still are not delivered! AOL is really sucking!
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.
When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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There is not enought space for me to tell you what AOL can do to improve
Something is wrong with my calendar....can't AOL do anything right?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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AOL and Win 11 issue.
My AOL email is margetill@aol.com and akknothead@aol.com .
Desktop Gold is not working in Win 11. I have 2 accounts that i use on 2 different computers. Both Win 11. Both are facing the same issue.
Whenever, i signin, after entering my ID and password, i get a message, welcome, you got mail, and thats it. everything freezes. AOL desktop gold does not respond. I only see the blue desktop screen with all the options like file, edit =, mail, read, write etc. But can not click on them. I have to end task the AOL in taskmanager.
Its been…I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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How do I actually contact AOL? This forum is ridiculous and totally worthless. AOL doesn't see these posts.
How do I reach a human at AOL and get a response? How do I even get the reply to this post if there is one? This entire communication process is flawed and totally and completely worthless.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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AOL news comment section
Comment feature on the AOL news, it is keep asking to sign up even you already sign up.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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I can not make a folder in my Favorite Places
Any idea why I can't do this
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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