AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1420 results found
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I did not authorize
Some junior kid on your team changed the icons in my favorites bar. Put them back like they were
Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL is again not working!
I sent several messages from a device to my email and two hours later thet still are not delivered! AOL is really sucking!
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.
When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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There is not enought space for me to tell you what AOL can do to improve
Something is wrong with my calendar....can't AOL do anything right?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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AOL and Win 11 issue.
My AOL email is margetill@aol.com and akknothead@aol.com .
Desktop Gold is not working in Win 11. I have 2 accounts that i use on 2 different computers. Both Win 11. Both are facing the same issue.
Whenever, i signin, after entering my ID and password, i get a message, welcome, you got mail, and thats it. everything freezes. AOL desktop gold does not respond. I only see the blue desktop screen with all the options like file, edit =, mail, read, write etc. But can not click on them. I have to end task the AOL in taskmanager.
Its been…I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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How do I actually contact AOL? This forum is ridiculous and totally worthless. AOL doesn't see these posts.
How do I reach a human at AOL and get a response? How do I even get the reply to this post if there is one? This entire communication process is flawed and totally and completely worthless.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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pop up from aol gold
pop up from aol gold is getting my e-mail and not sending to my e-mail
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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Cannot change to see the newest email when opening the sent folder
When opening the sent folder instead of seeing the newest sent folder it defaults to two weeks before.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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No Service
05 JAN 2023 - All day when I try to open an email, or link, I receive the prompt: it can't at this time, try back in 5 minutes. It should say "hours." I pay extra monthly; for what?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Telephone contact problem
Whenever I call for tech support the system keeps saying "we didn't get that" and I have to repeat my message 3 times. Please fix that.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc addres
This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc address of a new email. Find some way that lets up get rid of the bell option
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL news comment section
Comment feature on the AOL news, it is keep asking to sign up even you already sign up.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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A few weeks ago my entire email List somehow was somehow converted into different categories. I didn't choose or set up these categories.
A few weeks ago my entire email List somehow was converted into different categories. I didn't choose or set up these categories. Some of my contacts were eliminated completely.
Also when I get an email it starts talking to me.
How do I get rid of all of this and get my old email setup back?
Thank you.Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Want my AOL back after lockout by via you for NET 4.8
You locked me out of my two machines
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Will Aol Desktop Gold be impacted by Census updating some security features on census.gov that are effective 10/11/2022?
Will my Aol browser continue to work with the security updates to Census.gov going into effect on 10/11/2022?
"To ensure you will continue to be able to access census.gov, please upgrade your browser to the latest version. 💻 Older browsers may fail to display websites correctly and lack updated security features. New browsers are more compatible with websites and provide stronger protection against security issues.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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password manager
The current password manager doesn't offer to save on many websites, and it doesn't allow manual inputs. Users must continue to use paper and pencil to store the majority of their passwords.
Suggest fixing your password manager or allowing use of other password manager programs.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Help
Please remove popups about how I owe you money for System Mechanic. I do not have that software on my computer. I do not owe you anything.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL Desktop Gold Browser doesn't save browsing history
AOL Desktop Gold Browser doesn't save browsing history
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL on Android phone shows "Trash" folder. Does NOT show w/AOL Gold on computer
If I accidently deleted an email on my phone, I can find it in "Trash" and restore it. Trash folder does not show on AOL Gold on computer (Windows11 if it makes a difference.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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I can not make a folder in my Favorite Places
Any idea why I can't do this
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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