AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1380 results found
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Problem not Solved. Please Fix
Problem not Solved. Please Fix.
Aloha, We have contacted AOL Gold tech support Team multiple times about the problem described below. If you can not fix this, please let us know. We know many others have the same problem and there will multiple cancellations of AOL if it is not corrected. Please respond. Thank you,Tam Nguyen Starting mid November, a pop-up appears in AOL Desktop Gold with the following message: ttp://csync.loopme.me/?redirect= https%3A%2F%2Fmatch.bnmla.com%2Fusersync%3Fdspid%3D181%26uuid%3D%5BUUID%5D.This message comes on every few seconds and does not stop. It stalls AOL Desktop Gold. My cancelling this pop-up does not stop it from constantly coming back.I contacted AOL Tech support…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Problem
Every since windows update I no longer can excess my benefits and half my favorites. I would like to know why this is effecting my account and is there a soluation ?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL scamming senior citizens
How dare AOL try to scam me to pay $100 to remove virus software from computers in my household !!! After trying to download AOL Gold I received an error message to contact customer support which I did . After talking to several people , one Tech told me my new laptop had a virus and it will travel to all the computers in the household and he can clean them all for $ 99.99 . I am a Senior citizen and I believe AOL was trying to take advantage of me, by trying to make me believe this BS…
Please call our team at 1-800-827-6364 to look more into this.
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Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Software stops working
Not sure exactly what the reason is but I have to re-install AOL Gold often, the premium security turns off and the settings menu will not open. I do not know the cause of this and it seems to just randomly happen, some weeks there is no issue. Other weeks it is 2 to 4 times a day, all of the settings will not open.
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account email notices differ. Same account, different computers
I use Gold on two computers. I have a number of email addresses. In one computer when I click to change accounts the number of emails unread shows in a window. On the other computer it does not. How can you resolve this difference?
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that.
With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that. Than
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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unblock outgoing email
Spamhaus is blocking my outgoing email. Why?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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change from former formatting
All of my incoming, old and sent mail have a "star" before the listing....why?
Secondly, all of a sudden, my opened emails do not fit on the screen and I have to scroll,.... why????
Please call at 1-800-827-6364 and one of our technician will assist.
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Well you all have fixed email,now!
I can't see any new, or old messages on aol.e-mail??? Whaaat is going on???
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and the rest of them would be scramb
issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and rest of them would be scrambled letters website affected: abclegal.com
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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I am still experiencing the same pop-up day after day. I know you've had similar complaints I've called 3 times to complain, to no avail.
Reading your AOL feedback, it seems many of us are having difficulties with the same pop-up that says nothing, redirects, etc, impossible to delete..very disconcerting. This a. m., it was relentless. What are you doing about this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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ADG latency
whenever you scroll through the emails it highlights everything the mouse passes through which is annoying. Please provide a fix to remove this feature which just showed up with the latest version 11.0.3316. How come we lost the feature whenever you add a new email address it automatically gets added to the address book, if you could please bring this back.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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ADG ISSUE
I can't capitalize the first letter of my contacts in my address book using ADG
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Favorites
delete items in favorite does not work bring back my delete option
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Safe Search Problem
Unable to Turn off Safe Search permanently. Changes won't be saved even after setting it off, it goes back Moderate.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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recently deleted continuously increasing
recently deleted emails increased but there's no newly deleted emails also there's no filter created.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Can't sign on securely - says your security certificate is out of date
Trying to sign in on my laptop says "This Connection is Untrusted - You asked to connect securely to api.login.aol.com. but we can't confirm that the connection is secure due to a problem with the websites security certificate (Cert Date Invalid) Such problems may indicate an attempt to steal your information.
What now???Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Signing up for an AOL membership benefit has never worked at all for me in 7 years
AOL's membership service with AARP has never allowed me to sign up well. Could someone at AOL help me with this please. Peter Sonnenreich
Ph. (202) 246-**
**@aol.comPlease give us a call at 1-800-827-6364 and one of our technician will assist.
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